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Thompson Creek Window Company

Windows, Doors, Gutters,

About us

Thompson Creek Window Company designs, manufactures, sells, and installs stronger, safer windows built specifically for your home and our unique climate. We have been customizing and manufacturing replacement windows, doors, gutters, siding and roofing in the Mid-Atlantic region since 1980. Our products deliver time and again, improving a home’s energy efficiency and increasing home values, curb appeal and sheer comfort. Our windows and gutter systems are custom manufactured, installed and serviced from our family owned and operated factory in Upper Marlboro, Maryland – eliminating costly and inefficient middle parties. We’re so sure you’ll love our products that we back everything up with our Thompson Creek No-Hassle Warranty and Buyer Protection Guarantee. At Thompson Creek, we’re your friends and neighbors. We’re proud of our history in the Mid-Atlantic region and proud to help our communities improve the comfort and conditions of their homes.

Business highlights

45 years of trusted experience

Services we offer

Windows, Gutters, Doors, Roofing, Siding,

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,666 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
5%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 126-150 of 1666 reviews

CONRAD S.
06/2017
4.0
replacement windows, doors
  + 0 more
The only issue was that they measured two windows incorrectly so had to rebuild and return to install. Not much of an inconvenience. Very pleased with their service.
Description of Work: New windows and sliding door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
We're so glad to hear that you were pleased with your service and got everything worked out with your windows. Thanks for the great review!

Sandra F.
05/2017
5.0
replacement windows
  + -1 more
We are not done yet because they found wood rot on one of the windows so one of their subcontractor guys is now giving info to my insurance so it will be taken care of. They are very responsive, professional, yada, yada, yada and no one complains about Thompson Creek that I am aware of. I would say it is a little on the pricey side.
Description of Work: I replaced 9 windows through Thompson Creek Window Company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Thompson Creek Window Company
Thank you for the positive feedback! We really appreciate your honestly and look forward to helping you with your next home improvement project!

Maryann R.
05/2017
5.0
replacement windows
  + -1 more
Went well... they are saving a lot of our heating and air conditioning bills!!
Description of Work: Replaced windows

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18

Response from Thompson Creek Window Company
So great to hear this! Thank you for sharing your experience of your window replacement project with us!

Edward C.
05/2017
5.0
gutter repair
  + -1 more
Very well. Prompt, on time, thorough
Description of Work: Gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Thompson Creek Window Company
Thank you for the great review! We hope you enjoyed your new gutters with all the rain we had over the long weekend!

Fernando M.
05/2017
5.0
replacement windows
  + -1 more
Highly satisfactory. They were punctual, efficient, quiet, clean ... no complaints whatsoever. I plan to hire them a third time for the attic and basement windows. Then another project after that for the back addition. I highly recommend this company.
Description of Work: Replaced 7 windows in the first floor. This is their second job for me. I had 6 windows replaced in the upper floor a few years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,480

Response from Thompson Creek Window Company
Thank you so much for returning back to Thompson Creek! We absolutely love reviews like this. Thank you for recommending us and we look forward to working with you on your next window project in the near future!

Anita R.
05/2017
5.0
gutter repair, replacement windows, doors
  + 1 more
Thompson Creek sales reps and work crews are professional, competent, and courteous. Each install has been exceptional, and we love the lifetime warranties.
Description of Work: We have had windows, doors, and gutters installed by Thompson Creek over the last several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for trusting us to complete your windows, doors and gutter projects over the last couple of years! We really value you as a customer and appreciate your feedback that we will share with our team!

Mark B.
05/2017
4.0
replacement windows
  + -1 more
Just fine, but they only put new caulking over the old instead of replacing. I just wanted the caulking cleaned because it had grayed so much, so that was fine.
Description of Work: Windows resealed

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for your feedback. We're glad we were able to help!

Judy M.
05/2017
5.0
replacement windows
  + -1 more
They were really good. They did good work, cleaned up after, and did everything you really want a company to do. They took away all the old windows. They also cleaned the windows once they were installed.
Description of Work: They installed new windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
We love reviews like us! Thanks for the great feedback - we'll be sure to pass it along to your installation team. Thank you for trusting your home to Thompson Creek!

Hunter A.
05/2017
3.0
gutter repair
  + -1 more
Called to have a gutter estimate done. 2 days before appointment, company called back to confirm. They pulled a deed search to see who owned the house (my fiance') and insisted that she had to be there on site for the estimate to proceed. Have had $15K+ in work done in the past month and this was the first company to insist on this. Decided they weren't the right ones, since my fiance's taking care of the kids at this time.
Description of Work: Needed a full gutter replacement

Rating CategoryRating out of 5
responsiveness
4.0


Response from Thompson Creek Window Company
We apologize for the inconvenience. We look up this information in order to protect the homeowner to ensure there are not any consequences later down the road. We would still love the chance to help you with your gutter replacement project since we now know the situation.

Dorothy H.
05/2017
5.0
gutter repair
  + -1 more
They were excellent and provided good quality. I havent had any problems with drainage since then.
Description of Work: They replaced gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
We really appreciate the great feedback! We're so glad to hear that your gutters and downspouts are performing properly. Enjoy!!

Jo Ann K.
05/2017
4.0
replacement windows
  + -1 more
The windows seem very nice. I did not know that the replacement windows would not allow space for me to rehang my 2" wood blinds. I would have still purchased the windows if I knew this, but would like to have known in advance. And while the windows do seem very nice, I'm still not sure the investment in such expensive replacement windows will be worthwhile.
Description of Work: Replacement windows

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Response from Thompson Creek Window Company
Thank you for your review. We hope your new windows will dramatically drop your energy bills and allow for your home to be more energy efficient. Please be sure to give us a call if you have any questions!

Jewelene R.
05/2017
5.0
replacement windows, doors
  + 0 more
Installation was seamless. However, the initial meeting was a lot longer than we had anticipated.
Description of Work: Replaced sliding glass patio door in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Thompson Creek Window Company
Thank you for your great review! We're so glad we were able to help you with your door replacement project. Please be sure to reach out to us if you have any questions!

Laurene M.
05/2017
5.0
doors
  + -1 more
Willing to negotiate price, kept all appointments, on time
Description of Work: Replaced two sliders

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Thompson Creek Window Company
Thank you for trusting your home to Thompson Creek!

Kaila P.
05/2017
5.0
replacement windows, doors
  + 0 more
The level of professionalism and commitment to quality were unmatched. The sales individuals were not pushy and were honest about items that did not need to be replaced. They were always on time, considerate of our space, quick, and the individual responsible for installing our custom window was a really nice guy (I didn't get to talk to the others as much because they were in other rooms replacing more standard windows). Great work. Would highly recommend and will be using them for future jobs.
Description of Work: We had 6 of the windows in our home replaced and a back screen door added. One of the windows included a large, custom, arched window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

MARK B.
05/2017
5.0
gutter repair
  + -1 more
Excellent from estimate to installation!
Description of Work: Gutters replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
We're so glad to hear that you love your new gutters! Thanks for the great feedback!

ljhadfhjlkadsfjl L.
05/2017
5.0
doors
  + -1 more
Excellent service, very professional installers, cleaned well after installation complete.
Description of Work: Replacement of front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Thompson Creek Window Company
There are a lot of home improvement companies to choose from - thanks for picking Thompson Creek! Enjoy your new front door!

Morgan F.
05/2017
5.0
replacement windows, doors
  + 0 more
Thompson Creek did an exceptional job in the replacement of my patio sliding door and two picture windows. I could not be more pleased. I will revisit them in the near future to replace my front door next.
Description of Work: Patio sliding door with two picture windows above.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Thompson Creek Window Company
Thank you for the great feedback! We look forward to helping you with your next home improvement project!

Jeff M.
04/2017
5.0
replacement windows
  + -1 more
Very good installation crew fast and efficient.
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Response from Thompson Creek Window Company
Thank you for the wonderful review! We're so glad we were able to help you with your window replacement project. Please give us a call if you need anything else in the future!

Larry D.
04/2017
5.0
replacement windows
  + -1 more
No problems so far, cleaned up after them. Took about 7 hours. Had drop clothes thru out house.
Description of Work: Replace 17 windows

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Thompson Creek Window Company
Thank you for trusting us for your window replacement project! We're so glad to hear that you had a great experience with your installation crew!

Linda K.
04/2017
5.0
replacement windows
  + -1 more
Excellent. All work was performed quickly and efficiently. It’s nice to have a brand new door that looks great and works perfectly. All the people from sales to installation were so nice and very responsive if you had questions. It may be a little more pricey than others but the quality is outstanding. It’s worth it. Thompson Creek sells quality products and is a very good company to do business with.
Description of Work: New sliding door and gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty M.
04/2017
5.0
replacement windows
  + -1 more
They were reasonably priced. Four or more came to complete the work. The workers were excellent and completed the work in a day. They cleaned behind themselves.
Description of Work: We had windows done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua B.
04/2017
5.0
replacement windows
  + -1 more
Very smooth. Installer was great, tech that measured was great, and for the specs on the glass, the cost could not be beat
Description of Work: 1 picture window replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Thompson Creek Window Company
We're so glad to hear that you had a great experience with us! We will be sure to let your installation crew know of a great job!

ALICIA M.
04/2017
5.0
replacement windows
  + -1 more
Very professional, on time, cleaned everything up. It exceeded my expectations. Did the work and moved on. Just very impressive.
Description of Work: They replaced all the windows on our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
We love hearing when we exceed our customer's expectations! Thank you for the great feedback - we'll be sure to pass along the praise to your installation team!

Barbara E.
04/2017
5.0
roofing, replacement windows
  + 0 more
Workers were professional, on-time, and informative. Cleaned up all roofing and gutter materials. Left the yard in perfect condition. Would hire again.
Description of Work: New roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for the great comments after your new roof and gutter replacement project with us. We look forward to helping you on your next home improvement project!

Mark M.
04/2017
5.0
doors
  + -1 more
Extremely fair price, showed on time, finished early. Professional service start to finish.
Description of Work: Ordered a custom storm door for the front door (7' tall). Price included installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for choosing Thompson Creek for your door replacement project!

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Gutters,
Siding,
Glass and Mirrors,
Roofing,
Unfinished Carpentry,
Finished Carpentry and Woodworking,
Screen repair,
Window Treatments,
Gutter Cleaning,
General Remodeling

FAQ

Thompson Creek Window Company is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Thompson Creek Window Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thompson Creek Window Company offers free project estimates.
Yes, Thompson Creek Window Company offers eco-friendly accreditations.
No, Thompson Creek Window Company does not offer a senior discount.
No, Thompson Creek Window Company does not offer emergency services.
Yes, Thompson Creek Window Company offers warranties.
Thompson Creek Window Company offers the following services: Windows, Gutters, Doors, Roofing, Siding,

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM