This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Prospect Hardwood Flooring specializes in refinishing and installing hardwood flooring and stairs. Our services include the installation of solid and engineered wood flooring, hardwood floor refinishing, custom stain colors, custom fabrication of stair treads, risers, nosing and reducers. (Please note: We do not offer cleaning, buffing, or strictly repair work at this time.) Our company is family owned and there is a complete chain of command for responsibility to quality to which we adhere. We personally oversee a job from start to finish. Customer satisfaction is our top priority. We proudly serve residential customers in Montgomery, Prince Georges, Frederick, Howard, Anne Arundel and surrounding areas.
Prospect Hardwood Flooring is a great company. They have excellent customer service. Our project was refinishing pine flooring in a large,100 year old house, which is more difficult than typical flooring, and they did a good job. Jodie in the office, and Mike, the boss, were helpful and very professional. They have a good sized, experienced crew. We thought we had prepped the spaces well, but they came behind us and taped and covered all the things we hadn't been able to remove (books in the book cases, etc.) There was almost no dust and they cleaned up everything every day. The job took 5 days, as there are so many steps in the process. Their price was competitive and they performed all the work on schedule. Tip: the "satin" finish is much nicer than semi-gloss. It gives a richer, less glaring look to the floors, especially important in historic homes. We highly recommend Mike and his crew. Thanks to Home Advisor for finding them for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christie R.
11/2014
5.0
Extremely professional and very punctual. They took care of everything so we didn't need to worry about anything. The floors look better now than when the house was first built!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christopher D.
10/2014
5.0
Very professional and delivered exactly what was promised and on time!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christopher D.
10/2014
5.0
Very professional, arrived on time and completed job perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pat P.
10/2014
5.0
Redoing floors while you are still in the home can be a bit disruptive. However, workers were on time, and efficient. Their moving team was outstanding. I'm very please with the work they did. Also Prospect staff provided the best follow up to my request. Their estimate was the same as the final bill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary W.
10/2014
5.0
On time. On budget. Hard-working crews who did a fantastic job. Office staff was spot-on. They refinished the entire second floor of our house and didn't leave a speck of dust behind. The results were perfect. We couldn't be happier! They will be doing the first floor of our house in spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen F.
10/2014
5.0
Overall they did a beautiful job. I would hire them again. Only one negative, I wish they would have put down something to protect our marble floor in the foyer where they were bringing in equipment throughout the 3 days of work.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Paul B.
10/2014
5.0
This was an excellent experience. Prospect refinished and replaced all of the hardwood in my home including the stair treads and handrails. I can't explain what a beautiful job they did. We are so happy. Mike was fantastic. I'm sure he was frustrated with all of my questions but he never show it. He is so professional and helpful. Thanks for everything .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rich K.
09/2014
5.0
Mike contacted us moments after I posted on Home Advisor that I needed a contractor to install a wood floor. We scheduled a time to meet at our new home so that he could look at it and give us a free estimate. His estimate was reasonable and we contracted his company to do the job. They began work the next day, and Mike followed up with us after it was finished. He met us at our new home to look over the job and explain to us how to care for it. We couldn't be happier with our new hardwood floor!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cindy L.
09/2014
5.0
We actually decided to replace with wood floors rather than refinish the parquet floors in place. Prospect contacts Mike and Jodi were exceptionally helpful in communicating our options clearly. We are very pleased with the final product--a well-laid beautiful floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
stephen l.
09/2014
5.0
Mike was very responsive to an issue that later arose from the sub flooring that was damaged from a water leak at the balcony door and had to be replaced before putting down the hardwood floor. The sub floor was replaced within hours and as a result we now have replaced the door as well. All is good and the floors look great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Yu B.
08/2014
5.0
This company did a such wonderful work. I will hire them again in the future. This company had a team of wonderful and hard workers. They came on time, great work until they finished the project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jay S.
08/2014
4.5
Jodi and Mike are very responsive and professional. We will definitely use them again.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
richard c.
08/2014
5.0
Very easy company to deal with. Super professional. Prices were reasonable, not the highest, not many were much lower. Performance was exceptional. Moved furniture and refinished hardwood. Did an outstanding job. One of my best experiences dealing with a contractor. Highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James E.
08/2014
5.0
The team will work long days to meet your schedule. Mine was very tight as I was between renters. On time on budget great performance!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John P.
08/2014
5.0
They did an outstanding job transforming old worn out floors; specially with stain removal. They identified what they would do and a timetable and met all commitments. Very professional.