Prospect Hardwood Flooring of Maryland

Great customer service phone contact awesome they keep you informed with the complete project!

Great customer service phone contact awesome they keep you informed with the complete project!

Very professional employees who really care about their clients. Job was done ahead of schedule and looks great. Will recommend to all my friends

Service & communications were great. They were able to answer all of my questions and got the job done quickly. A very good experience.

My project was estimated, contracted for and completed within a week. Staff was helpful in describing options and helping me select among them. Office staff was knowledgeable and responsive. Field staff professional and competent. Very satisfied with their work and have asked for estimates on two other projects.

In addition to new hardwood I had a couple of areas in previously laid hardwood in my kitchen and living room that needed repair. They did a great repair job in addition to my beautiful new hardwood stairs and hallway. They were neat and clean and timely. Great experience!

One word AWESOME. Done right the first time. Both a supervisor and the owner followed up to QA the work making sure me and my wife were completely satisfied.

From start to finish the everyone that I dealt with were very professional and helpful. I had my floors refinished and no matter what I asked about the process from Mike, that gave me my estimate, the techs., that were always on time, and Jodi that coordinated everything. They answered all of my questions in a both professional and very friendly way without hesitation. I have never worked with a company that pleased me as much as they Prospect has. I would HIGHLY recommend Prospect Hardwood Flooring!! I sincerely thank you all.

They were very helpful and compassionate to the bad experience I had already had with another company. The price was well under what I expected to pay to fix someone else's bad job. They completed the job quickly and efficiently. My only issue was the office and the crew didn't communicate well, as I was being told different things by each. Mike was able to alleviate my fears and was very knowledgable and always on top of everything.

I am very happy with the result, my old worn hardwood floor look new! The cost is reasonable, the staff are professional, prompt, courteous. They are very accommodating, too. I had some heavy furniture that they moved out and back in, some of their staff (Gustavo & Luis) even had to come at night just to help move those furniture because the impending bad weather. Mike is very friendly and Jodi kept me inform of what is to happen and very friendly & accommodating as well. I still have some rooms in my house that need refinishing and will definitely hire them again.

Mike, the one who gave the estimate was on time, very friendly and knowledgeable. The technicians were prompt and professional. There was one very small issue and Mike had it taken care of immediately.

This company was professional, knowledgeable, and wonderful to work with from start to finish. Mike helped us figure out what kind of flooring we could get in a difficult area of our house. Jodi coordinated everything, from the materials delivery to daily updates and check-ins during installation. The installation crews were -fantastic-. Hard working, polite, and they literally polished themselves out the front door when they were done- buffing on their hands and knees from the back corner of the house to the front and stepping outside when they were done. This was the easiest, best home improvement experience I've ever had. I cannot recommend this company highly enough. They were even the lowest estimate we received, and were a great value for the money. If you need your wood floors worked on, these are without a doubt the people you want doing the work!

The floor refinish turned out even better than I expected. Mike, Jodi and Gustavo were a complete joy to work with. Very professional and answered every question I asked. I highly recommend Prospect Flooring.

We were going to go with a local,independent contractor but after my wife spent some time with Mike she was convinced this was the way to go. The communication was excellent from all involved and Mike followed up with a post vist to ensure we were happy. He also explained that should we have any issues moving forward, they were a phone call away. The work itself is as good as we could have hoped, no isssue whatsoever. Their price was competitive, they worked dilegently and they stand behind it. Not sure why yoiu'd chance it with anyone else. Thanks guys.

The work that was done to our floors was excellent. They added new oak wood floors to an existing 50 year floor and can't tell a difference. Excellent company. I highly recommend this company.

We needed the waxed oak floors in 2 rooms and hall/foyer to be refinished and we wanted them sealed. The floors are 27 yrs old, and had been badly stained. Mike gave us an estimate that fit our budget. The crew did the job in just 2 days. The floors look beautiful! Mike & Jody were flexible with the timing, and very easy to work with. The crew was polite and ensured we were updated throughout the job. There was minimal dust, and they made sure to hang plastic to keep it from getting everywhere. The work is guaranteed. We're glad we found this company through Home Advisor.

Prospect matched the existing 3" oak flooring in our double unit, nailed it over cork which softens our steps and added thresholds for smooth transitions between rooms. Mike found exactly the same Spanish marble tile as in our foyer which Jose installed over a waterproof membrane to eliminate any future damage. The team managed to equalize the two sections to eliminate the need for any steps between the hardwood-floored library and marble-tiled glass- enclosed balcony. In addition to having to move heavy furniture out of the work areas, Mike sent Trace who packed our library into 50 cartons and disconnected our stereo system. After the flooring was finished, Trace reconnected the stereo system and put all the books back into the eight bookcases in virtually the right order. Jodi coordinated all the activity, proactively and in response to us via email and telephone. Prospect performed a complex job professionally, courteously and for a reasonable price. They took our schedule into account and always showed up on time.

Loved them. The floors turned out better than I had hoped they would. Could not be happier!

Hardworking people, they exceeded my expectation in service and quality of work.

Quick, Efficient, Quality Work & Affordable!

They were excellent and fast from getting a quote to preforming the service 5 stars all the way.