Prospect Hardwood Flooring of Maryland

We recently moved back to our home after being away for four years. I told Jodi that our belongings would be arriving shortly after they finished and we would need a fast-drying product that would hold up well. Their estimator got to our house quickly; got us the estimate; scheduled and completed the three-day work, all within a short period. I was really happy they were able to work within our constraints.

I hired them and they did an excellent job. We had the kitchen refinished and the other rooms downstairs done with wood and removed nasty carpet. Jodie constantly called me to provide updates and Mike knows his stuff and provided good recommendation. Had to board dog and stay in hotel cause of smell but otherwise good job.

From beginning to end, the process was seamless. Mike came to measure and give me an estimate. Part of the floor in our study had to be repaired, and several other rooms needed to be sanded and stained. The work was scheduled quickly; the workers were pleasant, on-time and professional. Jodi called each step of the way to let me know when the workers were coming, what to expect, etc. The floors looked fantastic when it was completed. I would recommend Prospect Hardwood Flooring without reservation and plan to use them in the future.

Professional and efficient Jodi and Mike are wonderful very easy to talked to and the job they did is very beautiful

Lee and his crew were great to work with! They did a great job installing my Bellawood Brazilian KOA hardwood floors for a good price. They were on time and moved very quickly to complete the job. Will definitely reach out to them again to due other projects that I need done. Very responsive and professional too with any issues or concerns that I had about the project!! Me and my wife couldn't be happier with the overall experience!

Prospect totally exceeded expectations and reinvigorated my faith in hiring a great contractor. VERY professional, EXCELLENT communication and most of all Puntual. My wife and I couldn't be happier with our floors and plan to use them again when remodel our upstairs.

Prospect was extremely professional, showed up on time and completed the job when they said they would. The floors look amazing. These are true experts and worth hiring for any of your hardwood floors needs.

Fantastic communication from everyone. Jody called twice a day to keep us updated on arrival and departure times. The workers worked long days and got the job done ahead of schedule. The floors look beautiful. Thank you.

Everything about this project was great. All I had to do was inspect the work and pay them, They took care of everything else.

Floors finished up better than expected!

Very professional group of people!!

We hired Prospect Hardwood Flooring to remove the carpet from our stairs and install hardwood. The workmanship and customer service was very good. We are quite happy with the result.

Absolutely fantastic group, from start to finish. I've now used them for three major projects in my home, including the installation of wood floor in my master suite, the total refinish of all my first floor wood floors, and the installation of a laminate wood product in my basement. Mike, Jodi, and the entire team are super communicative, professional, and honest. Their crews complete the jobs ahead of schedule, and are clean and organized. Very fair prices. Couldn't recommend Prospect more highly.

Prospect refinished my upstairs hardwood floors and stairs and installed new hardwood on my main floor. The refinishing and installation were very well done and the finished wood is gorgeous. That said, I had problems with the workers, who generally did not speak English well, and did not follow my instructions. As a result, my request to remove baseboard to make sure the new floor was laid as close to the wall as possible - because I don't use any shoe molding against the baseboard - wasn't followed. This resulted in gaps between the edge of the floor and the edge of the baseboard. This left me with only two choices: use shoe molding, which I don't like, or cover the affected area of wall with a bookcase. The workers also forgot to install molding on new risers on the stairs. They brought shoe molding and I asked them to instead use the same type of molding that was there before. I found the company very apologetic about the issue of the new floor not extending under the baseboard in one area, and responsive to my other complaints. I was given a discount due to the issue of the floor not extending under the baseboard. I am also confident that the missing trim on the stairs will also be addressed. Overall, although I'm still not pleased about the baseboard issue, the quality of the installed floor is excellent and the refinishing of the existing floors on the second floor was also done well.

They did a great job. Timely, nice quality and were able to find a way to do the flooring in a closet without using heavy machinery, after listening to some of my suggestions. Very customer friendly.

Great from start to finish.

Mike did a fantastic job of laying out in detail what our project would cover, setting expectations on schedule, timing, and price. This group is easy to work with, and the team worked extremely hard to finish in the estimated time. Jodi connected with my wife multiple times to answer any questions and provide guidance. Great company.

I highly recommend Prospect Wood Flooring. They sanded/refinished existing wood floors/stairs and installed new wood floors; all which were nicely matched. I chose Prospect Wood Flooring because Mike was knowledgeable and patiently explained my options, their process, and what to expect. Additionally, they provided an itemized quote that outlined exactly what I would be paying for. They went above and beyond in several ways. They were happy to help me move several heavy objects that needed to be cleared from the floors, they left me with extra stained shoe molding for some jobs I had yet to do, and they also gave me some extra finish in case I had to fix any future scratches. Not to mention, Jodi took extra good care of my wife and I by coordinating the crew and times when we could enter the house for much needed items. She kept us updated with status regularly. Lastly, Mike did a final walk through to ensure that a quality job was done and further explained floor care and after actions such as needing to change my air filter. I felt like I was their only customer. Most importantly, my floors look awesome. Thanks Prospect!!!

Customer service was top notch! The estimator, Mike, was prompt, friendly, and left me with an estimate in hand (unlike some other companies who provided estimates a few days after their visit). The day before the install my wife and I became very sick from food poisoning. We still hadn't moved furniture and accents from the work space. We reached out to Prospect and they were able to push the install date back by two days to allow us to recover and move our stuff. Jodi was my main POC and I really appreciated her checking back to see if we were feeling better. Their flexibility and understanding was very much appreciated. The installers did a great job! The floors and trim look amazing! I'm still beaming from the level of detail they put into the work. With the extra product they were able to finish my pantry, the landing in the basement stairwell, and my front hall closet! I am recommending Prospect Hardwood Flooring to my parents when they are ready to have their floors done and would recommend them to anyone looking for flooring work.

Mike and his crew did great job. They addressed and corrected on a second visit a couple of spots on the floor.