Prospect Hardwood Flooring of Maryland

hardwood floor specialist, flooring contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Prospect Hardwood Flooring specializes in refinishing and installing hardwood flooring and stairs. Our services include the installation of solid and engineered wood flooring, hardwood floor refinishing, custom stain colors, custom fabrication of stair treads, risers, nosing and reducers. (Please note: We do not offer cleaning, buffing, or strictly repair work at this time.) Our company is family owned and there is a complete chain of command for responsibility to quality to which we adhere. We personally oversee a job from start to finish. Customer satisfaction is our top priority. We proudly serve residential customers in Montgomery, Prince Georges, Frederick, Howard, Anne Arundel and surrounding areas.

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8497 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.9
Showing 151-175 of 497 reviews

Neslihan C.
04/2018
5.0
The team that worked in our house was fast. They always finished way before than expected time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sharon r.
03/2018
5.0
Professional excellent craftsmanship

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anya A.
03/2018
5.0
They were able to give us a quote one day and start work the next day to have our floors done and dry by the time our in-laws came in town. The price was reasonable and the workers did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Pamela F.
03/2018
5.0
Courteous, efficient, knowledgeable, prompt from beginning estimate through completion of job. Much better experience than previous flooring job through big box store earlier in year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy H.
03/2018
5.0
Very professional experience from start to finish. Quality customer service and workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott G.
03/2018
5.0
Great at communicating timing and really excellent at follow up. Quality of the work was also excellent. Well worth the money

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Emerson G.
02/2018
5.0
Outstanding attention to detail in sanding and staining ~2,500 sq ft to a completely different color as part of pre-sale prep. Daily progress reports and discussion of plan for the next day were great confidence builders. Did post job work through with owner with no discrepancies and promise of follow up after buyers move in, in case they mar the absolutely gorgeous floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou D.
02/2018
5.0
Good company to do business with.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Margaret M.
01/2018
5.0
Professional, polite, aim to please, helpful, honest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cary L.
01/2018
5.0
Floors refinished beautifully, on time and for a good price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth G.
01/2018
5.0
very professional and did a phenomenal job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
12/2017
5.0
Pleased with customer service and professionalism of estimator and installation crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sreenu t.
12/2017
5.0
Simply excellent. IN EVERY CATEGORY. Thank you Prospect Hardwood Flooring. From beginning to the end you treated us like a friend and gave me a price and product that I can't thank you enough for. This is the first time I didn't have to negotiate anything

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Perry S.
12/2017
5.0
Great service, excellent customer service, great response, great quality of work and they willingly saved me time and money by recommending a screen and recoat vs. full refinishing Would recommend and will definitely use in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Abdul A.
11/2017
4.5
???

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Michael D.
11/2017
4.5
Great customer service. Jody was very patient and explained everything to me. The guys did a great job after I coached them to avoid locking identical laminate planks together. I would call them again.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Daniel T.
11/2017
4.0
They not only do quality work but where a delight to work with in terms of contract details, scheduling, and follow through.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer P.
11/2017
5.0
I am very happy with my recent hardwood floor installation by Prospect, and I set a very high bar for any 3rd parties that I work with. I chose Prospect because of their Angie's List Super Service award and consistently great reviews and I was not disappointed. Jodi was especially helpful in organizing multiple aspects of the project and always stayed closely in touch (she called within 1 hour of my request for an estimate!). The installers did a wonderful job, moved furniture as needed, worked an extra long day to complete the job in 1 day, and were very respectful of my home. I noticed a few small issues several days after the installation; Jodi and Mike were able to get me help right away with all issues fixed to my satisfaction within 1 day. I will be working with Prospect in the future to have more sections of my home updated to hardwood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles R.
10/2017
5.0
Prospect hardwood is very professional they let you know everything in advance they keep you apprised of any concerns and they really do a fantastic job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stan O.
10/2017
5.0
The quality of the work was excellent and completed in two days. Very professional organization that does excellent work for a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anne S.
09/2017
5.0
I hired someone else to refinish my hardwoods, but after 2 days on the job I realized the helpers did not have the right equipment nor the expertise to do a proper job. They were making a huge mess and ruining my floors. I was desperate to find a company that could remedy the situation. I found Prospect Hardwood Flooring online. Great reviews and close proximity made me decide to call them - best decision I have ever made! I contacted them via email and Jodi called me back immediately. That afternoon Mike came over to assess my floors and give me an estimate to do the work. He assured me everything would be okay, and it was better than okay. His crew came in a few days later with the right equipment and know-how. They started from scratch sanding over the mess the other guys left, replacing damaged floor boards, working in tandem to stain and polyurethane the floors to avoid streaking like the other guys left. They were fast and efficient, very polite, and cleaned up well. Jodi called me at least twice a day checking on the progress and seeing if i had any questions. After the job was finished, Mike came to inspect the job and give me tips about hardwood care. Anyone looking to have hardwood floor work done would be wise to call Prospect Hardwood Flooring. Their pricing is very reasonable, the quality of their work superb, and their customer service and professionalism exceptional. I now love my floors!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark A.
09/2017
5.0
Was very pleased with the service we received. Prospect did an excellent job. Jody and Mike were easy to work with, and I would certainly hire Prospect again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William W.
09/2017
5.0
They were fast, professional and had incredible attention to detail!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James S.
08/2017
5.0
This company was referred to me by a neighbors' friend, who had never used them, but had heard they do a great job. I have to say, from the time of the estimate with Mike, to the finished project, the company was terrific. We had the entire downstairs oak floors refinished in two phases over about a week. The work crews were always on time and pleasant, Jodi from the office staff called everyday to let me know what was happening the following day and Mike was very responsive to any questions I had. In fact, I noticed a small area of the living room floor that just didn't look right, Mike came by to see it, and had a guy come that day to make it right. I would highly recommend this company. jps

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12317 Pissaro Dr, Gaithersburg, MD 20878

http://phwflooring.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

hardwood floor specialist,
flooring contractor

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Prospect Hardwood Flooring of Maryland accepts the following forms of payment: CreditCard
Yes, Prospect Hardwood Flooring of Maryland offers free project estimates.
No, Prospect Hardwood Flooring of Maryland does not offer eco-friendly accreditations.
No, Prospect Hardwood Flooring of Maryland does not offer a senior discount.
No, Prospect Hardwood Flooring of Maryland does not offer emergency services.
Yes, Prospect Hardwood Flooring of Maryland offers warranties.

Contact information

12317 Pissaro Dr, Gaithersburg, MD 20878

http://phwflooring.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed