Prospect Hardwood Flooring of Maryland

Did a great job, very professional. I would use them again for another project.

I have decided that in all the 30 years of being a homeowner, this is the best company I have ever hired. The work was outstanding, the crew nice, friendly and went above and beyond their duties, but the customer service was beyond excellent.They called and checked in at least twice a day to keep me updated on what was happening, going to happen, and ask how things were going. All my concerns were met. Always remember, what you pay for is what you get!

We were in a bind needing to get hardwood in a bedroom to replace old carpeting in a time-sensitive matter. Checked the big box stores first, and they could not reassure us it would be done in time. We have a family member coming to stay for an extended visit who is allergic. Mike met us at the house on a Wednesday evening to measure and the wood was delivered and installed that Saturday. Just a couple of days wait! (We had chosen "in stock"- Bruce Gunstock strlps so there was no delay either for scheduling the estimate, or ordering the materials). After installation, we didn't even find any "fix it" spots. Understand that we did not have to take any time off work at all for this project. Also, a shout-out to the office folks who reached out and followed up with us throughout the process. Great job, all. We were glad we "shopped local".

My floors look like new! They were in such bad shape I really did not think it was possible. I will definitely be having them do more work in my home!

Excellent service & Work !

They did it well and quickly. Price was a lot better then the other two.

Highly professional!!! Quality price. Outstanding service and They called me everyday to ensure everything was going smooth. I will definitely use them again!!!!

Our floors are beautiful The crew was great and worked hard to get the job done. They representatives stay in touch with us though the whole process

The workers came on time,did a thorough and professional job over 3 days and cleaned up after all their work. They were all courteous and helpful, including the office in explaining everything about the job and answering all our questions. We are extremely pleased with the service and the end result. Our floor looks brand new!! We would use them again without hesitation.

Great customer service, detailed follow up and accurate pre/post project updates. I had some initial concerns after the project (touch ups) had completed but Prospect were very prompt with follow up and everything was addressed to my satisfaction. The team that did the work were very polite and hard working and on time. Would recommend.

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The team were proactive. Reviewed the scope, quoted and completed the work all in under a week. Excellent customer service. Would use them again. Thank you Prospect team.

Prospect Hardwood flooring did a great job! My husband and I are extremely happy with the results. The people at Prospect went out of their way to make sure we LOVED our flooring - they custom mixed the stain for us to match our banister and the whole house now looks complete. Before their work, our floors were installed at different times and had different levels of wear. Now they flow and match beautifully. Can't say enough good things - honest, expert, and friendly crew and staff. Our thanks for flooring we LOVE!

I have told them I would like them to do the work in July. They've been very professional the whole time without pressuring me to make a decision on the spot.

I couldn't have asked for a better job

The installers did a very professional job!

Very professional and answered all questions.

This is a very professional company. From my first contact with them, they stayed on top of the project without exception. Competent crew, strong front office management on a daily basis, strong adherence to schedule, and a competitive, fair price.

On time, excellent attention to detail. Very satisfied with their work.

They were such a great company to work with. Mike was extremely knowledgeable. Polly and Jodi were very informative and provided frequent updates and support. Their work was absolutely perfect and we are so happy with the finished product. We would highly recommend Prospect Flooring!

An outstanding company to work with. They provide great value for the money. Workers were very polite and were in perpetual motion on the job. No wasted time. They always arrived on time and stayed as long as necessary to complete the plan for the day. Jodi, their office manager, kept in daily contact with us and provided daily updates on the next day's plan. Both Mike and Jodi provided outstanding customer service in all aspects of the job. The end result was outstanding workmanship in installing wood floors throughout four rooms of our first floor. Also included was refinishing the wood stairs, newels and rails of our stairway leading to the second floor. The entire project was completed in the time promised. Needless to say, we are extremely satisfied customers.

Prospect hardwood installed prefinished wood and refinished our existing hardwood. Their work is excellent and we’re thrilled with the results. They were able to start our (large) project immediately and completed it on time. Their prices are fair and the customer service is exceptional. I would highly recommend them to anyone looking to refinish or install hardwood floors.

As the old saying goes if you don't have anything nice to say don't say it.

Very polite workers doing the work. Fast and excellent work product. Walked through with us and addressed minor fixes. Looking forward to using again for our next flooring project!