
About us
Leisa Hart has been an award winning Realtor in the District of Columbia and Maryland for over 15 years. She specializes in the marketing and sale of upper bracket properties in the District of Columbia and Maryland, but handles transactions in all price ranges. She uses her vast experience to the utmost advantage on behalf of her clients in negotiating superior deals and maximizing their monetary return--whether as a "listing agent" or as an agent representing buyers ("buyer agent"). Ms. Hart’s unique blend of personal service, experience and technical expertise combine with her extensive contacts in the business, diplomatic and political communities to offer high caliber expertise in any and all real estate transactions.
Business highlights
Services we offer
Property management & real estate agents.
Amenities
Emergency Services
Yes
Senior Discount
5%
- 1
Assorted photos uploaded by Long & Foster
Number of Stars | Image of Distribution | Number of Ratings |
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67% |
Filter reviews by service
I will begin with the Realtor. The Dionne Smith was referred to me. She took advantage of my inexperience with renting properties to select a compensation package that heavily favored herself over the realtor representing the renter. This combined with her unprofessionalism caused realtors to steer their customers away from my house. As a result, despite a great deal of interest from high income customers, none of them actually rented the house. Dionne had trouble having a professional phone conversation. She rambled on at length. I eventually began to consider lower income renters after she had driven all others away. Eventually, she found a walk in which resulted in Long and Foster getting both ends of the commission. They are not responsible.
They are not professional. They have their fee structure set up so that the more trouble that they make for you, the more profit they take in. It is actually often against their financial interests for your contract to be will executes.
Both the realtor and the property manger required separate professional cleanings of the same house within weeks of each other. Each cleaning cost me $300.
This brings me to the real problem, the Property Manager. Will Rodgers is extremely unconcerned with doing his job. He did not know when the tenant moved in. He tried to get me to pay for her utilities indicating that part of the time was time when I lived there. He didn't know how much rent was due or when the rent was due.
The tenant moved into the house in December, by February she was behind in her rent. In February, Will contacted neither myself nor the tenant. At this point, he should have begun the eviction process. He did not. He did not even contact me. By not contacting the tenant when she fell behind in the rent, he sent the message that rent was optional. In March, he didn't even send a statement. The statements that I did receive are largely incoherent and full of errors with wrong amounts and wrong dates. It became clear that he was a problem employee.
Do not think that this was just one bad property manager. I tried to get help from his supervisor and his supervisor's supervisor. They did not care in the slightest. Even with their involvement I could not get a summary of all the receipts and expenditures. The only thing that they would provide me with was a bunch of different documents with the errors that I previously described. He is more than happy to let her pay whatever she feels like. The only time that he lets that me know what is going on is when I ask him. In April, I expressly directed him to begin the eviction process. Even by June, he has not started. Every month that he waited, doing nothing; he cost me thousands of dollars.
They will probably try to rebut my comments by saying that I just had a bad experience. I did have a bad experience that was entirely manufactured and exploited by the unprofessionalism of Long and Foster and their complete disregard of my financial interests. You should not trust these people.
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