Contemporary Automotive Inc

Horrible body shop, and horrible people skills. The first time I took my car here was because they were recommended to me by my vintage car insurance company. The car looked good when it was finally returned 5 week later. Two or three weeks after I picked it up the clear coat started turning milky. When I brought this to the owners attention he said bring it back in the spring and I'll wet sand it and it will be fine. During my "wait till spring" my vintage Mercedes got keyed on the hood and trunk lid. I called Smitty, the owner, and he said please bring it in March 25th, 2019. This was two weeks after the incident occurred. I brought my car in and it sat for three weeks...he couldn't even take 5 minutes and get the estimate to the insurance company. My insurance company even threatened to close the claim due to the lack of response from this business. At three weeks Smitty finally got an estimate to my insurance company. After being told my car would be ready by the following Monday Smitty told me that was no longer the case because he was going out of town for 10 days and it would be some time after his return before my car would be fixed! I asked "why didn't you tell me that when we spoke on Monday?" Smitty said "cuz it's none of your business." Seriously??? It is completely my business as you are in possession of my property. I explained that I would not be moving forward with the repairs and my car would be towed elsewhere by the end of the day. I have made arrangements to have my car towed to my usual body shop at Koons Ford and the cost for the towing will probably fall on me. Do not use Contemporary Automotive unless you're looking for a lot of abuse, and run around from this apparent one man dog and pony show.

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Contemporary Automotive charged me $9300 to paint bumpers, trim, and engine cover components of my car, and used Rustoleum(!!!) paint for approximately 75% of it (as indicated on the bill by the UPC code). In writing, Rustoleum's product manager specifically states that Rustoleum Stops Rust Satin Black "...it is not considered to be an automotive paint coating..." When I confronted "Smitty" about the paint that was used, he immediately said it was a mistake, and that POR-15 semi-gloss black was used. This substitution provides no remedy, as POR-15 is not UV stable even when covered by a clearcoat. This is supported directly by the technical information on POR-15's website. All of the inferior paint and amateur workmanship will need to be stripped off, bodywork repaired as needed, and parts removed and replaced. Additionally, there are numerous defects (dirt/dust) in the paint, the front bumper was not fitted correctly, and all of the paint has a very rough "orange peel" texture. Unauthorized bodywork was also performed far in excess of what would be considered reasonable. Contemporary Automotive also put two dents into my car. This was the worst experience I have ever had with my antique car, or a merchant in general.