Kelemer Brothers

It went well. They did everything they said they were going to do in a timely fashion and cleaned everything up after.

From start to finish, this was such an easy transaction and project. Gabriel Kelemer was the first person I met with for an estimate. I'm so glad it worked out that way! He answered all my questions, and gave me a bit of an education on replacement windows (E ratings, glass thickness, insulation, welds, etc.). Next, I met with three other companies: two national and one more independently owned company. With my new-found education, I was able to ask the right questions. The other three companies either wouldn't give me the information about the window specs, or in one case, told me I wouldn't understand. After putting my hands on all the windows, comparing reviews and price, it was a very simple solution for my husband and me. Kelemer Brothers/A Better House gave us a superior window at a superior price, with superior service. Gabriel Kelemer was here twice during the day to say hello and make sure that the project was on track. Ziggy, the Installer, was personable, professional and incredibly efficient. All five of the old windows were removed, and the new ones installed within 5 hours. I felt so comfortable with him in my house that I left to go the grocery store. From start to finish, all aspects of this project have been positive. I would definitely use Kelemer Brothers again, and would not hesitate to recommend them to our friends and neighbors.

Excellent at all times. Pleasant, courteous, professional, incredibly reliable with call-backs, worked with our schedule (which required some flexibility on their part). Both brothers are just the same in these regards--terrific. Price very, very competitive. Quality of the merchandise was excellent--(no doubt similar to other firms)--and all options patiently explained and demonstrated. Gave us a small but thoughtful gift after job completion. The work was personally supervised by one of the brothers. Cleaned up after themselves. A model for home services. I'm trying to find something to criticize but I just can't come up with anything. I'm really glad I found these guys (through Angie's List).

He gave us a very thorough explanation and tutorial on windows and what features to look for when selecting them. My wife and I were impressed that his firm reviews the window manfacturers' financial conditions too. He recommended a local brand of windows. The window mock-up he brought was helpful in understanding the criteria for selecting them. The price we were quoted was slightly less than two of the other firms from which we received quotes. For every appointment, Joe was prompt and courteous. The installation went well. I am extremely pleased with the installation and the price, and will definitely consider them at the top of the list again for the next installation.

Great overall service. Company was punctual, reasonably priced, highly recommend, and will most definitely use them again.

Joe Kelemer ( owner) is very knowledgeable about his trade , professional, and responsive. He quoted me $5000 for 10 double pane windows from Soft lite Pro which is a very good, enerygy efficient and sturdy window. He also installed 10 new wood window sills for $250. This was an unbeatable price for a quality product and installation. Joe's crew showed up on time and started working by tearing out old window and installing new, one at a time. They laid out cloth in work area to protect my carpet and vacuumed everything afterwards. Joe stopedby himself to make sure everything was going fine. He also brought flowers for us. Our new windows look and work great, i couldn't be happier with them, and windows, workmanship and all materials are guaranteed for life. I would highly recommend Joe and better house window company to anyone looking to replace their windows.

Complete experience and services are described above.

The sales process went smoothly without any pressure to upgrade the order or add aditional work. The windows arrived within the expected timeframe and installment was scheduled promptly. The men who did the work were very professional and did a wonderful job cleaning up. My only complaint is that the windows themselves were not cleaned after installment so there were quite a few finger prints on the glass. I haven't had a chance to clean the fingerprints from the outside since a ladder will be required. Overall it's not really an issue, it just would have been nice if they were cleaned upon completion of installment so that I could fully appreciate the beautiful new windows! They look great and we immediately noticed how much cozier our home felt. Our bedroom was particularly drafty and outside noises were not at all muffled, and these windows were a tremendous improvement.

Job: Removal and installation of 10 replacement windows this past spring Pro's: Family owned Company transparency on policies and procedures, history, previous jobs No pressure sales tactics Good windows at a good price Ease of communication Professional service Con's: None

They showed up on time, were friendly and nice gentlemen to meet with. The window was of good quality.

We weren’t pleased with the installation. They told us they don’t contract out their work, that they have paid employees, which is one of their selling points, so I interpreted that as high quality. The sales man was approachable, friendly, and told us he’d come back to make sure we were satisfied, but he never did. The window itself is of high quality, but the installation was less than our expectations. We had blinds on our windows. They broke one of the supports while removing the blinds, so they just screwed the base of our blinds to the top part of the window instead of replacing the single bracket that was broken. Afterwards, they gave us a bottle of wine and told us that’s what they give to all of their customers.

The service was wonderful! Their work was immaculate, and they were very good to deal with. They showed up on time and did an excellent job. They’re honest and sincere people.

The service went very well overall. They were excellent! They have an excellent product and got the job done in one day, as promised. Their price was great! I would highly recommend them!

The service was top notch! Their price was good and their product is excellent. They were very responsive with following up when we had a problem. I would without hesitation use their service again.

Joe Kelemer couldn't be a nicer guy, never pressures, makes sure he got it right! It was my first estimate for an oversize slider and 3 oversize windows and his price and value couldn't be beat. His crew was polite, hard working and cleaned up beautifully. The windows not only look beautiful, but they are free from drafts! My home is so much warmer now--I'm very pleased with the work and products.

The process went well from start to finish. Gabriel helped us select windows to meet our needs and provided an estimate. We had several questions and issues related to the basement windows, and he was very accommodating. He was willing to meet with us several times to make sure that all of our concerns were addressed and that we were comfortable. This is a rental property so he coordinated with the tenant to schedule the installation. The tenants were very pleased with the installers and how good they were to deal with. They cleaned everything up very well. We could not have been happier with the work and the company. We chose this company after reading the many glowing reviews on Angie's List, and they fully lived up to our expectations. The tenants have also been so happy with the savings on their electric bills and the elimination of drafts from the old windows.

He arrived on time, but perhaps after a reschedule, I cannot remember for certain. In either case, on time or rescheduled on time, the interaction was professional, courteous and respected my time. He gave a good presentation and shared some good information with me, which was useful. He offered some window options, the best one being a solid, mid-level vinyl window at competitive prices. Further, I felt confident in their work and standing behind their work. Ultimately, I went with another company because I wanted a different brand of windows. The Kelemer's offered their opinion that the window I preferred was an inferior choice, but my gut was with the other window.

When Joe came out to give the estimate he was honest and told me about the job and provided references. When I explained my budget he worked with me so that we could get the job done. When it comes time to replace the rest of my windows I would use them agai

I had intended to only replace a few windows at a time, but after receiving an estimate from the Kelemar Brothers I realized the home improvement was more affordable than I had expected. The windows were ordered and they worked with me to install the windows around my schedule. The installation process was incredibly efficient. There were 3 people working as a team to remove, install and clean up each window. 14 windows were replaced and they completed the job in one day. Impressiv

Everything went great. From the estimate appointment to the finish. Joe was absolutely great. He was one of multiple estimates I had about a month ago and as soon as he was halfway through explaining what his company does I already knew I was going to hire them. Joe was very professional, made me feel comfortable, was not at all pushy and answered all my question thoroughly. It was slightly more expensive then other estimates but I felt it was definetly the better choice, Joe made it an easy choice. My windows arrived faster then I expected and installation was scheduled immediately. On day of install they arrived on time and started right away. They were all very professional, knowledgeable and friendly. Joe stopped by to check on progress and explain a few things to me. Once they were done the install they thoroughly cleaned everything including vacuuming. They even fixed an old shudder that was falling apart. At the end Joe again explained some things, answered my question and even gave my flowers as a thank you, before they all left. My windows look great and I couldn't be happier. Thank you guys!

I have taken almost a full year to write this review because I thought it was unfair to rate a durable good, like windows, a week after installation. So after going through a winter and a summer, we say confidently that the windows are exactly what Joe promised they would be. They definitely make a difference to temp in our home, the workmanship is fine and we have nothing to complain about. Joe was very good about providing information to help us make our decisions and he made some recommendations which we adopted and are really enjoying. Thanks Joe.

Everything went very well. Service was excellent. Joe is very responsive -- prompt and courteous. I would highly recommend this company. Too bad they only do windows!!!

They were just right in every way--punctual, professional, knowledgeable, AND with a better price than the competition.

The crew showed up on time and got right to work. Ziggy and John were very professional and knew what they were doing. In short, these guys were fantastic! Gabe was there at the start and checked back during the day as well as when the crew was wrapping up the job. He went over everything and explained how we should care for our new windows and doors. They've been installed for about two weeks now and we couldn't be happier. It is money well spent with an excellent company. To top it off, Gabe presented us with a bottle of wine to toast our new windows and doors; a nice touch. I can't say enough good things about A Better House, Inc., Gabe Kelemer, Ziggy, John and the whole crew. You couldn't go wrong using the Kelemer brothers! Tell them Michael Dick sent you.

I contacted the Kelemer brothers based on their Angie's List rating (and double-checking with BBB). They called me back immediately (communications is definitely a strong suit of theirs) and we coordinated for an estimate. They were very responsive, very polite & friendly, and very forth-coming about the process. Because of my schedule, I was forced to communicate with them by email and text message, which they were very flexible about accommodating. I was instantly at ease with them (never got that schmarmy sales vibe... big plus). They worked with with me on my timing and payment plan and made the entire process very easy. My experience with RW/ABH was excellent. They gave me a bunch of prep material to review so I'd be familiar with the installation process and know what to expect - that was helpful. I was able to prep for the install based on their instructions so there was no hold up to getting started. On the day of the install, the crew showed up, we reviewed the work, and I stepped back and let them do their thing. I'll admit, it was a bit nerve-wracking - the noise of having windows removed is severe. (I highly recommend anyone with control or noise sensitivity issues either leave the premises or wear sound-deafening headphones. But that has nothing to do with RW/ABH - that's just the nature of the process. Or so I assume based on the satisfying outcome!) I managed to refrain from interfering - although I couldn't help the occasional question. They politely answered my questions despite being clearly hard at work in 90+ degree weather. One extra perk that was completely unexpected and a total boon was the barrier paneling that comes with the inset windows. On my window frames, the flashing was bad and I was expecting to replace some of the external framework and lining once RW/ABH was done. However, RW/ABH provided new flashing/barrier paneling ***without asking and without charging anything extra***!!!!! This was a huge deal since it was completely eliminated the need for follow up work with a siding contractor!! Thanks guys!! Anyway , within 6 hours, the job was almost done. About an hour before they were done and starting cleaning up, Joe Kelemer showed up to review everything, go over details with me, wrap up the contract, explain some additional instructions, and give me a bottle of wine to soothe my nerves :) . And then once the clean up was done, they left me alone with my new windows (which I'm still very excited about, even several months later). RW/ABH was a fantastic company to work with. Many of my neigbors have commented on my beautiful new windows. (BTW, for those of you who are on the fence for name brand windows, I did some basic research and the Dove windows offered by RW/ABH are very good quality when compared to similar products - the ratings were all about the same for the double-paned windows - they're especially good when considering the "package deal" of the install and the contractor with whom you end up working.) The ONLY thing I could possibly complain about - to keep this from being a completely unrealistic review - is that the crew used one of my putty knives and didn't clean it before leaving. Whatever. In all seriousness, I am tickled pink with RW/ABH and would HIGHLY recommend them to anyone needing their windows placed!