Sila Heating, Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

36 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.75,207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 3926-3950 of 5207 reviews

LORI N.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marie G.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did an air conditioning check up. They did a good job. They were very courteous and efficient.
Rating CategoryRating out of 5
Yes, I recommend this pro

donna M.
07/2016
1.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: My ac was not working on my heat pump. This company charged me close to $300 and could not find the problem told me I need a whole new system $8000 to $9000. I had another person come who did not charge me to diagnose problem replaced a part for $600 and my ac is working again. I feel like I was being taken advantage of I am a senior retired on a fixed income and could really use that $300. I would like to be refunded!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$300

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie`s List Customer: We appreciate you taking the time share your experience with us. We have pulled your file to get a clearer understanding of all the facts involved during your service call. The technician stated that the Air Conditioning system was almost completely out of refrigerant, which indicates a major failure in the system. A leak check was performed to make sure all aspects of the system is checked. The technician provided two options for your system; one is to send a project manager out to your home to provide you a quote for replacement, another option was to come back out to refill the system at a later date because the original service call was late at night. After our company visit, you stated that another company went out to your home and fixed the problem no issue. We did get in contact with you to accommodate your complaint and asked for an invoice from the other company to see what was done and was told that they did not provide anything stating what was performed on your system. In order to solve the issue, we would need to know what the other company performed on your system and make sure that everything will be working properly in the future. We find that when a company does not leave a service ticket behind with the customer, it is a little suspicious in this industry. We are here if you need or want any quality work from our company and wish you luck with your AC system. Best, The Sila Team

Arthur C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

BARRY M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Vince and Suzanne L.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Sila had to reschedule the appointment twice because of the demand for the A/C service. The rescheduling delayed the service from being performed by one and one half weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Maria B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: checked ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$59

Pankaj A.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They called the prior day of the appointment and then next day as they were getting a bit late due to traffic. They then showed up at the exact revised time. They only charged for one person as another person was on training. It was a pleasant surprise to me. Work was done in a courteous and professional manner. They also cleaned up after the work. I am very impressed with the service and highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I would say in general things went. There were some additional costs that had to be involved that weren't anticipated by us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Jared W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C cleaning and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Stephen V.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jamion B.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Cyndy D.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Jane C.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We ended up choosing a different service that was more local.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lorraine M.
06/2016
4.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: $90 half hour, $180 one hour. I had Sila come back a 2nd time (one outlet didn't work after they left the first time ($99 Angie List Special), plus requested additional outlet work done today. Today, I paid for 1.25 hours of work, but was charged for 1 1/2 hours. Maybe that's how they Electricians do it? Rounding it off? Both men, both times were very nice, but I'm single, and need to watch how my money is spent.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$270

Frank C.
06/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: LEFT MESSAGE ON MY MACHINE THAT I GOT WHEN I GOT HOME FROM WORK THE DAY BEFORE THEY WERE DUE TO COME OUT SAYING THAT THEY HAD RUN LATE ON A JOB AND WOULD BE ABLE TO COME. I CALLED AND RESCHEDULED ABOUT 6 WEEKS OUT FOR 7 AM ON 6/17. WHEN THEY WERE NOT THERE AT 820 I CALLED AND LEARNED THEY HAD NO KNOWLEDGE OF THE APPOINTMENT AND TELLING ME I WAS NOT IN THEIR SYSTEM. GUY I SPOKE WITH WAS VERY NICE BUT I WASN'T ABOUT TO CANCEL A THIRD MORNING OF WORK IN HOPES THAT THEY MIGHT SHOW UP

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$99

Amy D.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C tuneup, changed filters, gave suggestions as to future service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Simina P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joel L.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired and replaced electrical elements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

linda N.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: awesome company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan B.
06/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was terrible as they told me there was a crack in my furnace and I would need to replace entire system. Would cost over $20k! I had someone else come in and there was no crack. My system is fine for both heat and AC with no cracks! These guys are really bad and everyone should stay away from them!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$59

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie's List customer, Thank you for your detailed review, we appreciate your feedback. We apologize for your experience with us, as we at Sila pride ourselves on offering our clients superior customer service. We do stand behind our technicians diagnostic 100% regarding the crack in your furnace. We would be willing to come onsite with a provider of your choice to look at your furnace again. If our technician cannot confirm the crack then we would be more than happy to compensate you for your time. Best, The Sila Team

Rori F.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Angie’s List customer, Thank you so much for your straight A review of Sila! We take pride in our exceptional customer service and the quality of work that we provide our customers, and are pleased to hear that you were satisfied with the service you received on your A/C system. We thank you for your loyalty as a customer and we hope to continue to service you in the future! Best, The Sila Team

Margaret K.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Sila came out and spent a lot of time ( a LOT of time!) going through options and checking out the innards of our home. In the end, we decided not to install the single air conditioner which was advertised, nor to do any HVAC installation at all.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Response from Sila Heating, Cooling, Plumbing and Electrical
Dear customer, Thank you for the positive ratings regarding our services! We appreciate the value you found in our work and your kind words, we will be sure to let our technician know how satisfied you were. Thank you for your business and we hope to see you in the future for your HVAC needs. Best, The Sila Team

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Deck Maintenance

FAQ

Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM