Sila Heating, Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

36 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.75,207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 2951-2975 of 5207 reviews

adam C.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Overall was happy with the checkup.
Description of Work: Used them for my annual service checkup. Bought the 89 big deal, technician found a bad probe and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott S.
12/2012
5.0
plumbing
  + -1 more
This was a very pleasant experience. I initially only contacted Sila because of the deal that they were offering through Angies List (great price), but would use them again. Additionally, they got all of the work done in an hour and were very courteous.
Description of Work: General plumbing services, including toilet repair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Joseph G.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
I've used Sila for this service in addition to servicing our air conditioner units. They were on time, fairly priced and neat in their work. I would use them again.
Description of Work: tune up on two furnaces and addition of auto-shut off drip pan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mira W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
When we moved into our house, we knew the oil tank wasn't in good enough shape to use, but with various family emergencies this fall, it was December before we got around to scheduling estimates from heating companies to switch to gas, plus a heat pump/air conditioner. Nick at Sila was FAST in getting me the estimate the same day he was here, and had people in getting us a functional heating system two days later. It took them a little while longer to get the rest of the heat pump/ac stuff hooked up, but for the urgent WE NEED HEAT part, they had it done the same day they started.
Description of Work: Switched our heating system from oil to gas, with heat pump and Air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Richard P.
12/2012
4.0
heating & air conditioning/hvac
  + -1 more
Found some leaks. Tried their best to stop them all. added freon. did not improve flow or coolness all that much. Need a new system.
Description of Work: AC Tune up. Needed freon. System is old and they did the best they could to get it through one more summer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathleen W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
They came for the estimate when they promised and came punctually to do the work. There were no unexpected increases in the cost and they finished the work on time and
Description of Work: We had a problem with our furnace and found we needed to replace it. We contacted several companies on Angie's List. Sila appeared to be the most knowledgeable for the complicated system that we had. The price was competitive as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Prithvi M.
12/2012
4.0
heating & air conditioning/hvac
  + -1 more
The HVAC professional showed up on time and did a good job of inspection. Offered suggestions with respect to what's working and what's not. When it came to replacing the A/C filter, he did not have the right size and put in a smaller filter and said he will come back within a couple of days with the right one. He never showed up again.
Description of Work: Inspected the heating and A/C unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Alison B.
12/2012
4.0
heating & air conditioning/hvac
  + -1 more
Overall it was a good experience. They did exactly what they promised to do and were courteous and professional. Although I recognize the value to preventative maintenance / service, I am still not convinced that it was worth the money to have this inspection performed.
Description of Work: We purchased a "Big Deal" for the Early Bird A/C Tune-Up & Inspection. They inspected our central air unit and furnace and recommended potential service. They were punctual and professional, and did exactly what they promised to do, however I'm not convinced that it was worth spending money just to get an inspection. I would definitely consider hiring them if I ever require service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

gianluca G.
12/2012
4.0
heating & air conditioning/hvac
  + -1 more
They ask $89 for the exit PLUS $180/ hour. My problem was easily identifiable -the pump that circulated the water was not working-, and other time was spent on the diagnostic of other parts of the system to reach the same conclusion and provide recommendation for improving the system. It seem a little bit overpriced for a such a diagnostic.
Description of Work: The furnace was not working and performed a diagnostic of the overall system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$494

Michael J G.
12/2012
4.0
heating & air conditioning/hvac
  + -1 more
They were very thorough and professional, with a complete discussion of our needs, and came up with a personalized solution. Ultimately we decided to go with a less costly contractor.
Description of Work: We were looking for an estimate for the removal of our current steam heating systems and the installation of a high-velocity heating/AC system for our home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went great, very thorough and professional.
Description of Work: Annual gas furnace check up as well as furnace cleaning and the up of heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kris K.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time. Did the inspection. Recommended which parts needed replacing. Had the spare parts in the truck. Very good job.
Description of Work: I had a tune up for my A/C air handler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Keith H.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
I was impressed with the professionalism and work that Sila performed. They were great about setting up an appt. and getting someone to my house in a timely manner. And when the technician was at the home, he was quick, professional, and personable. I would recommend Sila.
Description of Work: I needed a tuneup and cleaning of my Gas Furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donald S.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
The work was done as planned/expected and they left us with a report on the overall status of our A/C condensers.
Description of Work: This was a Big Deal to do an end of season A/C clean, inspection and winterization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Andy Z.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well with the A/C system inspection and tune-up. We have two zones, so the only thing I wasn't happy about was they charged the same amount for the second system. I would expect the second system would cost less than the first considering the economies of scale of doing two together at the same time versus treating it like a separate job.
Description of Work: A/C system inspection and tune-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dan D.
12/2012
5.0
plumbing
  + -1 more
I was selling my condo and needed the dishwasher drain to be fixed quickly per the Purhase and Sale Agreement. The fix was quick and for only $49...great value. Most plumbing calls for materials and labor are more than that.
Description of Work: Fitted dishwasher drain with high loop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

John H.
12/2012
2.0
heating & air conditioning/hvac
  + -1 more
The technician arrived on time. After doing the checkup, he claimed that a "feedback flo" unit need replacement -- I had to take him at this word -- costing me $375. He seemed to have trouble understanding the overheating problem, but decided that it was the thermostat which was causing the problem. Replacing the thermostat cost $222 which seemed somewhat excessive. I called their office asking about the charges, and was told that they had standard fees and that was the correct charge. . What set off alarm bells was his recommendation I should call "the office" about replacement of the whole furnace unit. The experience started to remind me of "chimney cleaners" who inspected chimneys for free, and recommended various services which were found to be first of all unnecessary, and secondly vastly overpriced. To be fair, I cannot say for sure that Sila wanted to do unnecessary work, but I certainly will be getting a second opinion before doing anything like replacing the furnace.
Description of Work: Sila was asked to do check on room overheating, and to do a "check-up" for my house and a rental unit next door. Price seemed excessive compared to N-Star mailings, but went with them because of Angies List ratings.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$775

James M.
12/2012
4.0
heating & air conditioning/hvac
  + -1 more
My overall experience with Sila Heating and A/C was positive overall. The knowledge of the service techique and the attention to detail was consistent from start to finish. I would use Sila for future service issues and recommend them to anyone that needs any type of heating or A/C service or new installation.
Description of Work: I purchased a special for a tune up for my gas furnace from Sila Heating and A/C. I recognized the name from newspaper ads and I have seen their trucks locally. I recieved a call from their office and was able to schedule an appointment the same day and got a call the previous day of the appointment telling there would be a 30 minute delay which I appreciated. The service tech was very knowledgeable and professional and explained what he found and seemed to spend more time than just the quickie tune up. He also pointed out various maintance issues and recommendations and service plans that were available when I asked. He was organized and neat and willing to answer the many questions I had. I plan on scheduling the most critical and will follow up with another review of the outcome. Although the cost of the tune up for my gas furnace was very reasonable I could be facing a large follow up bill that I didn't plan on. Considering I never had my system serviced in 20 years I can not fault the service. I will still have Sila do the job and would recommend them based on my experience so far.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kevin B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very good, arrived on time, did the work, its an older boiler so the technican gave a run down on its condition and possible life. All round very professional.
Description of Work: Boiler service - cleaned the boiler, examined the burner, replaced the filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Caroline S.
12/2012
4.0
heating & air conditioning/hvac
  + -1 more
Overall, I have been very happy with Sila. They are incredibly responsive and punctual. The technicians that I've worked with have appeared very knowledgeable and trustworthy. During my heating maintenance they recommended replacing the old water heater (we were planning on replacing it soon). Two weeks later they offered a Big Deal for hot water heater replacement so I went ahead with that. They made an appointment to replace it within days and did an excellent job. In fact, at this point I would have given them nothing but top scores, but then they called to ask if I wanted a maintenance package. I turned it down, but they had my credit card number and charged me for that maintenance package. I'm sure it was an accident, but I had to contest the charge with my credit card company and it just left a bad taste in my mouth. I think I'll still use them in the future, but will definitely use checks and keep my credit card information to myself.
Description of Work: Replacement of hot water heater, HVAC maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jan H.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
I purchased a deal on Angie's List to inspect the furnace of my new condo. It was easy to schedule an appointment, the inspection was quick and efficient, and I was pleased with the work.
Description of Work: Inspection of existing gas heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James M.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Overall good experience, no complaints
Description of Work: Got tune up for furnace via angies list coupon. Overall good service. My wife scheduled and oversaw appointment and thought they were timely and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Nina G.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
same as above. No issues, and did not linger on
Description of Work: Courteous, conscientious, and knowledgeable. Had just changed my filter but filter was supposed to be included in the deal. Eventually offered to take $5 off additional work that was done to compensate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Brooks H.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great job. They showed up on time and performed the work quickly.
Description of Work: The installed a new 40-gallon hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Joseph M.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
The men were on time and finished on time. the job was well done.
Description of Work: The Deal was to do a furnace inspection. During the inspection, the rep noticed that there was water on the floor and found that the condensate pump was not functioning correctly. In the end, he replaced a condensate pump as part of the work. The rep was very courteous and polite and the work was very neat and efficiently completed. Would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Deck Maintenance

FAQ

Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM