Sila Heating, Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

36 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.75,207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 2726-2750 of 5207 reviews

ADRIEN L.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
You get what you pay for. They were in and they were out. They said it would take two or three days but it took five days. They were very professional.
Description of Work: Sila Heating & Air Conditioning replaced a boiler and did plumbing work involved with that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Lauren B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Overall, I was pleased with the job that was done.
Description of Work: The company called me to set-up an appointment to come and tune-up my A/C unit. While they did change the appointment time the day before, they did show up on time the day of the appointment. The technician that came was professional and got right to work. He did identify two issues with our system and gave me an estimate to get the work done and costs for service plans, if we were interested. He also left me with his contact information in case we had any other questions about the problems he identified.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Zach D.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
It went fine. Only had to contact them to get additional information I was told would be emailed to me.
Description of Work: Heating and A/C checkup and adjustments

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Steven S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was great. But they tried to sell us a year long full price maintenance contract for the next season applying what we paid in the Big Deal. This approach totally negates the bargain of getting the big deal in the first place. It took me a day to realize this. When I called them the next day, they were nice enough to return my check and cancel the year long maintenance contract.
Description of Work: Purchased a Big Deal for them to perform maintenance on AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michael F.
04/2013
3.0
heating & air conditioning/hvac
  + -1 more
They were unable to perform the work at this time.
Description of Work: I received the following email from Sila Heating & Air Conditioning. Michael, Thanks for the email. As of right now we are unable to quote any Heating work due to the high demand for Air Conditioning. I can save your contacts and reach out once things change. My guess is that come August we will begin to start taking on heating work. Please let me know if you have any additional questions or concerns and I apologize for any inconveniences. Thanks,Jake McLoughlin I appreciate their quick response. Unfortunatley they were unable to assist me at this time due to my request for a heating service upgrade. They currently are focused on Air Conditioning work. I have other companies who have contacted me and are available to perform the work at this time. I have no interest in waiting until August.

Rating CategoryRating out of 5
responsiveness
5.0


Stephen D.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Their technician was prompt and courteous. He did a full cleaning and inspection of both zones for heating and cooling. A few issues were identified that would require repair in the next year or two, and several safety issues were identified related to water accumulation circuits not being connected. We were given full choice on which items to repair and address. In addition to the repairs we were offered the opportunity to sign up for yearly maintenance packages which would cover all inspections and repairs during that period. We opted just for the repairs figuring that the systems were ten years into their useful life, and the money would be best spent repairing, and waiting for them to wear out.
Description of Work: Sila came and performed a heating and air check on both zones of our house. From the inspection they cleared out a snake that had wintered around the capacitor on the outside compressor, discovered that both compressors had rusting capacitors, that the safety line for the sump pump was not properly attached, and that an upstairs condensor pan did not have a water overflow safety switch, and one of the ignitors was showing sign of wear. They replaced each of the worn out capacitors, and the ignitor, plus setup the safety switches. I had recently replaced my pair of thermostats with Nest thermostats, and their technician spent time to make sure everything was properly wired for both heating and cooling. Very satisfied with the service performed, and appreciated the no pressure estimate to repair all or part of the issues identified.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Melanie K.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
He was very professional and friendly. He worked quickly and was very helpful in explaining our different options and what he was doing and why.
Description of Work: I bought an Angie's list deal for an A/C unit servicing. He serviced the A/C unit and made an additional recommendation to replace in a piece in our furnace that would make servicing the unit easier and more efficient in the future. He also fixed our programmable thermostat that wasn't working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jamson L.
04/2013
1.0
heating & air conditioning/hvac
  + -1 more
The technician did not perform the tune up because he claimed that the furnace is too old. But they charged the tune up cost anyhow. Then the salesperson came to give an estimate verbally. I ask for written estimate but he never provided. Then after a week, I found out the heat is not working and then I ask another company to check it out. It turned out that one of the values was turned off which causes me $150 extra. Will not recommend this company to anyone. It is completely not professional at all.
Description of Work: Tune up a furnace

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$89

Susan S.
04/2013
5.0
water heater repair
  + -1 more
This was a deal for a 40 gallon water heater, installed. Everything went perfectly. It was easy to make and schedule the appointment, the plumber was terrific, and I'm completely happy with my experience. It was a VERY good deal!
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$779

Hope S.
04/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I was very happy with my decision to use them. They are very responsive so they call me back right away. They always do what they say they are going to do and if a plan needs to change they tell me about it within plenty of time for me to mull it over and figure out if that is what I want to do. They are not pushy, but they are responsive. Their price was very fair and they showed up instantly to do the repair work. I sent a friend of mine to them for a smaller thing and they were very pleased. They don't turn up their nose at a smaller job.
Description of Work: I used Sila Heating & Air Conditioning to do an oil burner to energy-efficient gas furnace conversion for the apartment downstairs and my house upstairs. They also installed an energy-efficient water heater and re-routed some pipes downstairs. This company also has done some smaller repairs including fixing a leaking pipe that was going to my hose outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,726

ELISABETH K.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
It went fine. The technician arrived on time and explained what he was doing. I ended up paying a little more then what the deal promised because I had some extra repairs that I needed, but the unit has been functioning great ever since.
Description of Work: I purchased the 89 dollar A/C tune up and reapir Big Deal from Sila Heating and A/C

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

maria pia C.
04/2013
2.0
heating & air conditioning/hvac
  + -1 more
Only contact with the company was only my asking for an estimate. They wanted 85 dollars for the estimate.
Description of Work: They asked 85 dollars to give us an estimate. We had no other contact with them.
Rating CategoryRating out of 5

WILLIAM B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. I would use them again.
Description of Work: Scheduled and got annual maintenance and inspection for boiler. came on time. cleaned up entire area and was very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Amy B.
04/2013
1.0
heating & air conditioning/hvac
  + -1 more
They said they'd have to send a technician out to give me the estimate. (Which is what I would expect). Then they said they would CHARGE ME JUST FOR THE ESTIMATE! To that I can only say, NO THANKS!
Description of Work: RIPOFF ALERT! I called to get the price for an HVAC reinstallation.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
4.0


Lee Q.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Sila installed our central A/C a few years ago, and we've used them ever since for all A/C and heating needs. The quality of their service in every category is superb. In this specific case, it was simply routine maintenance purchases as an Angie's List "Big Deal". They inspected/tuned up the unit and got it prepared for summer. They were also very accommodating with scheduling, changing our appointment at the last minute due to an unexpected change in my availability.
Description of Work: A/C turn on, tune up, inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Rick R.
04/2013
5.0
water heater repair
  + -1 more
We bought the coupon from Angie's List. The company was prompt with scheduling, the communication was great, the installer was expert, professional and friendly.
Description of Work: Install new water heater and remove old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$779

JOHN S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Easy to schedule, on time, courteous and efficient, just the way I like it. Thanks guys!
Description of Work: They serviced my central AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Andrew M.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
I used the big deal coupon for this service. They are a good combination of quality service and they’re very professional. I called them and they made a really wide window for doing the job.
Description of Work: I used Sila Heating & Air Conditioning for my heating & air conditioning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

John C.
04/2013
5.0
water heater repair
  + -1 more
They were really responsive. The guy was polite and he seemed well informed on what he had to do. There was an issue with a part, it was making a weird noise and he made us listen to it. We had an issue with that for the past six years so I knew he wasn’t bluffing, and he replaced that while he was here, which was great because we like taking preventative measures. They were willing to work with us on our schedule, which was good too, and was pretty important. He actually called and asked if he could come in early.
Description of Work: I purchased a big deal for Sila Heating & Air Conditioning for a furnace tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Adam B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased the Angie's list deal for annual AC tune up. Sila called and set up the appointment immediately. The tech arrived at the appropriate time and spent a good amount of time servicing my AC unit. He did a good job explaining the condition of my AC system and the work that should be done to keep the system running smoothly. Overall, I feel like I got a good service for what I paid and I would definitely call again.
Description of Work: Annual AC Tune Up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bettina C.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Sila was so prompt and responsive to service my HVAC, but I was most impressed that they walked me through their inspection, explained the mechanics to me, and their findings (no issues) in terms that I could understand. Such professionals!
Description of Work: Winterize HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol P.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
Technician arrived, checked out AC system, made a couple of adjustments, and departed.
Description of Work: Check up and maintenance of AC system

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rose A.
04/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Plumber knew what problem was and fixed it right away. No time wasted.
Description of Work: The plumber fixed one of my pipes that had fallen. I had thought it was just a clogged drain. Sila company did an excellent job at fixing my plumbing problem. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Neil L.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Worked efficiently, but did not hear the buzzing and could not assess what caused it. However, he apparently did what was required, and the system has worked well all winter without buzzing.
Description of Work: Sila serviceman appeared on time to service my heating system and determine source of a loud buzzing sound that I had been hearing off and on for months.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Eugene B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Explained was work was to be performed. The tech cleaned up after work was completed. Tech put on booties after working outside as not to track in any dirty! When done explained the health of my A/C system and pointed out 2 small problems that need to be corrected.
Description of Work: Performed pre-season A/C maintenance check. The tech was on time. Explained what was to be done. All work was done in approx. 1 hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Deck Maintenance

FAQ

Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM