Live Your Most Comfortable Life with a Company You Trust.
We offer Same Day Service and Next Day Installation!
Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season.
We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
Business highlights
36 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered
Services we offer
Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.
Excellent! I had the new furnace installed within a week, and it was all completed that day. I even got a call a few days later to make sure everything was running well!
Description of Work: I needed a new furnace, and the person who came out spent time discussing all my options. He gave me honest answers about what upgrades were worth the money and which ones weren't. I felt confident in the advice offered, and decided to go with this company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for an installation of a new furnace in your home. I am glad that you had a splendid experience working with us. Our team greatly appreciates the time you took to provide us with an excellent review on your experience. Please let us know if you encounter any issues or have any questions about your system. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Olga D.
11/2013
5.0
plumbing, water heater repair
 + 0 more
It went well! They were punctual and professional. It was important that they were on time, as I had to work! I would recommend their services.
Description of Work: I purchased a Big Deal for a water heater flush and toilet tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for your water heater flush and toilet tune-up. I am glad that our visit went well. Our team appreciates the time you took to provide us with an excellent review in regards to your experience working with us. Punctuality and professionalism are two of the top qualities we value in our team and I am glad that you experienced these qualities during our visit. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Mark M.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
We purchased a house (built in 1984) in late May 2013. The house did not have central air, which both my new bride and I wanted. The previous owners had eight window units to keep the house cool but we did not think that was a viable solution. I contacted five air conditioning installers and they all came out to scope out the project and provide an estimate. Sam came out for Sila and was courteous and professional. After speaking with the contractors, we decided to go with a high velocity system and Sila was clearly the best choice to do the job. Even though their estimate was quite a few thousand dollars more than the others, their ductless system seemed right for us, especially since if we had another company install central air, they were going to have to tear up walls, ceilings, etc. and we would have to pay thousands to have everything fixed afterward. I complained to Sam that their price was considerably higher than other contractors (at least $5K more expensive) and asked if they could come down on their asking price. They did -- a good chunk -- and I was happy. Work started on a Friday; they worked on Saturday and were done with their portion. An electrician they recommended was scheduled to work on the new system on Monday (Sila does not do the electrical work) but they had to reschedule for the next day. No biggie -- they came and hooked everything up. My complaint about this is that Sila told us the electrician would charge "about $800" and the bill was for $1000. Not mad at Sila about this but I was still surprised by the added cost. Anyway, the Sila guys were amazing. Quiet, clean, respectful -- they were an amazing crew. They put plastic sheets on any furniture in a room when they were drilling holes in the ceiling and cleaned up everything. I can't say enough about the crew -- just top notch all the way. The system works great. It's noisier than we were led to expect (for example, we have to turn the TV volume up when the ac is on). Other than that, the house gets cool quickly and humidity disappears very quickly as well. We are very happy with the investment we made and very happy that we went with Sila. I would highly recommend these folks to others.
Description of Work: Installed high velocity cooling system in home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for an installation of a new central air system in your home. I am glad that you had a pleasant time during Sam’s visit. Our team appreciates the time you took to provide us with an excellent review in regards to working with us. We thank you for choosing us for your new installation. Professionalism, punctuality, responsiveness, and excellent customer service are some of the qualities we prioritize. I will make sure that one of our technicians will take a look at your system in regards to the noise when we visit for its annual check-up. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
David F.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
Professional, on time, clean, service. Used Angies list coupon.
Description of Work: Cleaned, tune-up and tested gas heating system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for the inspection of your heating system. I am glad that we provided you with excellent service through our professionalism, punctuality, and responsiveness. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Lin S.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
Anthony came on time and while doing his work he took time to explain to me how things work and any potential problems. he provided me a quote for a built-in humidifying system and get price for a possible replacement part. he is courteous and not pressing for selling additional things to me. Overall a great experience.
Description of Work: Anthony replaced the filter and clearned a few things/
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for the inspection of your system. I am glad that you had an excellent experience during Anthony’s visit. Our technicians constantly go through training and classes in order to provide the long term solution for our valued customers. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
MARVIN W.
10/2013
5.0
heating & air conditioning/hvac, water heater repair
 + 0 more
Was an Angie's big deal and did everything that was offered. Found one toilet needed a new flush valve and changed it (extra charge) as part of the service call. They were on time and my wife was very satisfied with the whole experience.
Description of Work: Flushed water heater, checked toilets and replaced flush valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for your water heater flush and toiler tune-up. I am glad that you and your wife had a satisfying experience during our visit. Thank you for taking the time to provide us with an excellent review. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Ron B.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
They called me the day before our appointment to reschedule because another customer had no heat. That was a higher priority than my PM/inspection and didn't cause any problem for me, so I thought that was reasonable. The next day, they called about 30 minutes before our new appointment time to confirm that they were on the way. They were here for about an hour and seemed to do a thorough inspection. I say that because they found several things that need further attention. That wasn't surprising based on the age of the furnace. They explained everything they found and provided pricing for fixing those things. This is the second time I've used this service and I don't see any reason to change. I plan to have them come back and repair the things they found.
Description of Work: Preventive maintenance and inspection of my gas furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for the examination of your gas furnace. I am glad that you had a pleasant experience during our visit. Thank you for taking the time to provide us with an excellent review. I do appreciate your understanding in regards to rescheduling your appointment and I am glad that it was not an inconvenience. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
ALLAN N.
10/2013
4.0
heating & air conditioning/hvac
 + -1 more
The technician did perform these tasks. However, he kept trying to sell me a new water heater, which may or may not be true. It became apparent that this low price was a reason to sell me a new water heater at a cost of almost $4,000.00
Description of Work: Pumped out all the sludge at the bottom of my water heater, tuned up one toilet
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$89
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for a water heater flush and toilet tune-up. Our team appreciates the time you took to provide us with a pleasant review on your experience during our visit. Our technicians and installers constantly go through training and classes in order to insure the top-notch service and long-term solution we strive for. I do apologize if the purpose of the deal came across differently, I do assure you that any suggestion or recommendation provided by our technicians are always in our valued customers’ best interest. We do hope that you will work with us again in the near future. Thank you! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Justin O.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
Provider came out slightly ahead of promised time, and had the system repaired in less than 45 minutes. He found and corrected a very minor mechnical problem that prevented the A/C from turning on and corrected it. I'm certain that others would have replaced a module rather than correct. He then quickly reviewed the rest of the system, similar to an annual check-up, and replaced the filter. This review was in addition to the annual check-up that was performed in April. Cost was covered under an annual service contract for heating and A/C.
Description of Work: A/C stopped working on a hot day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for servicing your A/C system. I am glad that you had a pleasant experience during our visit. Thank you for taking the time to provide us with a review in regards to our visit. Our technicians and installers constantly go through training and classes to insure the top-notch service and long-term solution our team strives for. We do hope that we can continue to service your system/s in the future. Thank you! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
David P.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
Went well. Noticed an issue and replaced part at time of service. Used a coupon from Angies List which helped with cost.
Description of Work: Cleaned and checked furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for the yearly maintenance of your furnace. Our team greatly appreciates the time you took to provide us with an excellent review in regards to your experience working with us. I will surely forward your review to our team, particularly your technician. We hope to work with you again in the near future. Thank you! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
vikas M.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
Peter came on time. Did everything required. Even put bootie covers on to save our floor. Gave me his concerns about aging parts. Very good experience overall.
Description of Work: tuned-up furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for an annual gas furnace maintenance. Our team appreciates the time you took to provide us with an excellent review on your experience during Peter’s visit. I will surely forward your review to Peter and the rest of the team. We do hope that you will work with us again in the near future. Thank you! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
joan L.
10/2013
5.0
appliance repair, plumbing
 + 0 more
The technician put in a new part and it ended up breaking and he came back out and fixed it at no charge.
Description of Work: It was a big deal purchase for a plumbing service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for the complete repair of your system. I am glad that we were able to come back to your home as soon as possible to take care of the issue. Thank you for taking the time to provide us with a pleasant review on your experience. We hope to continue to provide your home with our service. Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Mildred S.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
Brian came in and we went down to the cellar. He examined the heating system externally, then took panels off and pointed ouit to me where there were leakages. As he drained the system he pointed out how cloudy the water coming out was so I could understand his recommendation for flushing the system. He also tested the air in the system. He dusted and vacuumed inside and out. I was impressed by Brian's carefulness and tidyness in his examinations. We will certainly use Silas for the work that was recommended. I expect it to be of the same caliber and will report back.
Description of Work: Brian came and examined our heating system. He flushed the water system of the heater. He found four items that needed replacement, repair or cleaning out. He left his estimate for the work required.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for the examination of your heating system and water heater flush. I am glad that you had a pleasant experience during our visit. I will surely forward your review to our team, particularly Brian. Thank you for taking the time to provide us with an excellent review. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Isabelle P.
10/2013
5.0
water heater repair
 + -1 more
They told me I needed a new hot water heater, and showed me exactly what the problems were, and why I needed a new one, and get it installed.
Description of Work: They came out and did an inspection on my hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for an inspection of your hot water heater unit. Our team appreciates the time you took to provide us with an excellent review in regards to your experience during our visit. I will surely forward your review to your team, particularly your technician. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
laurie S.
10/2013
2.0
heating & air conditioning/hvac
 + -1 more
I would really like to be able to review this company. Their salesman, Sam, never got back to us with a quote. He came out to the house 23 days ago. I called him two days ago, and reminded him that he was going to give us a quote for a new furnace. (Yes, I checked my spam filter. Nothing.) He asked me if I had given him my email address. Isn't that something he should remember? I still haven't gotten anything from Sila for a quote. Is business that good, that they can just blow me off?
Description of Work: Came out to the house to assess HVAC needs, and gather information to give us a quote on a new furnace.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
5.0
Yes, I recommend this pro
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for considering us for an installation of a new furnace in your home by scheduling an appointment with one of our project managers. Our team prides ourselves on customer service and it saddens me that we were not able to provide you with a top notch service. I deeply apologize for the loss of connection between you and Sam. I can assure you that this issue has been sent to management and is being dealt with internally. On behalf of my team, please accept our apology for not being able to provide you with the service we pride ourselves on and you deserve. I do hope that you will still consider our proposal which you should receive in the next couple of days. Hoping for your kind consideration, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Denise H.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
When I called Sila to book the appointment, they were able to schedule me within a couple days. Craig arrived, performed the tune-up and mainanance portion of the AC and Furnace deal. Craig had come to our home in the previous 6 months for the AC and given us an estimate of the future repair (a rusted pipe). He performed all the work, was very professional, knowledgeable and cordial. He shares what he knows and give you a "heads up" for problems you could encounter in the future. We value that as it helps us in our budget planning and prioritizing. The water heater and toilet repair were done about a week later. I think the man's name was Tom (sorry, could be wrong!) and he was wonderful. We live at the bottom of a hill as well as at the end of a water line in the town, so he pumped a lot of sand out of the bottom of the water heater. He also cleaned all the faucet filters and showed me how to check them. We are very happy with the work Sila professionals have done at our home. The service person on the phone was also great. He was aware of all our concerns and scheduled the work very quickly. This is the 3rd time Sila has come to our place and we will continue to use them. Still considering the Service Plan they offer.
Description of Work: Two different services: A/C and Furnace tune-up and repair/replacement of parts in the AC which Sila had told us about on an earlier maintenance call. Flush the water heater and repair a toilet handle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for your air conditioning, furnace, water heater, and toilet maintenance/repair. Our team greatly appreciates the time you took for providing us with an excellent review. I will surely forward your feedback to our team, particularly your technician Craig and your plumber Jim. I am glad that you had an excellent experience during our visit. Our technicians, plumber, and installers constantly go through training and classes to improve their skills and knowledge in order to provide the top notch service that our valued customers deserve. Our technicians strive to go over and beyond expectation by sharing their knowledge and experience to our customers for the better care of their unit. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Laurie K.
10/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
The technician was very courteous, prompt and knowledgable of the specifics of both the hot water heater and toilet tank. He spent a fair amount of time on both the water heater and the toilet tank to properly diagnose any problems. I knew the hot water heater needed servicing and the tech told me exactly what was needed to keep it running properly. The copper pipe was leaking (not a good thing) so I was able to confirm that I will need a replacement of the heater soon. The tech was able to give me a quote for a new, reputable hot water heater. As far as the toilet tank was concerned, the toilet is relatively new so that was fine. I am really impressed with Sila Heating & Air Conditioning and plan to do business with them again.
Description of Work: Serviced the hot water heater and toilet tank. Replaced parts as needed. The hot water heater was drained, cleaned and inspected for life expectancy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for your water heater flush and toilet tune-up. Our team appreciates the time you took to provide us with an excellent review in regards to your experience working with us. I am glad that your technician was courteous, prompt, and knowledgeable. Our technicians go through constant training and classes to improve their skills and knowledge in order to provide the top notch service for our valued customers. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Jayant T.
10/2013
4.0
heating & air conditioning/hvac
 + -1 more
The person did come on time and everything worked well. He looked at the boiler in the furnace and he said that it needs replacement and he did not actually clean anything. The furnace is working and it's still working, I thought that he should have cleaned it even though it needed replacement and I think that's the concern I have. We are having a little high carbon monoxide output at this point, I had put carbon monoxide device there to find out if there is an issue and I'm in the process of replacing that but I was hoping that he should have cleaned that boiler for me. He did explained and he did recommend that I should not run the boiler but that wasn't good enough, he should have that taken cared of, cleaning it at least, the carbon monoxide would have gone down and I would have been able to run it. He just said that I don't run it and I don't think that's a very good answer that he gave. I think their price is okay but they could have done a better job. I didn't get them out for almost 2 weeks.
Description of Work: I used Sila Heating & Air Conditioning.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$89
Katie M.
10/2013
5.0
water heater repair
 + -1 more
Sila arrived on time. They actually arrived early but we weren't able to accomodate them. Fortunately that didn't prevent them for doing an amazing job. My mom was here as I was at work, but they were very professional. They replaced our old water heater with the same exact one we had and there was no distrubption of service. It was all complete before I even had the chance to thank them myself by coming home. It probably took about an hour. I would have never know they replaced it - except the old water heater was leaking. Job well done! Couldn't be happier!
Description of Work: Replaced and installed new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$779
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for an installation of a new water heater. I am glad that you were satisfied with the new water heater. Thank you for providing us an excellent review on your experience working with us. I will surely forward your review, particularly to your technician. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Sherri S.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
It was an Angie's List Big Deal that I purchased. They were very, very good. I taped their phone number to my heating unit so I will use them again.
Description of Work: I used Sila Heating & Air Conditioning to clean and change the filters in my heater unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Stephen G.
10/2013
1.0
heating & air conditioning/hvac
 + -1 more
Never responded to 3 emails about setting up an appt. I tried to get help from Angie's customer svc. and got no response (twice). I cancelled this service and cancelled Angie's list.
Description of Work: Nothing..
Rating Category
Rating out of 5
responsiveness
1.0
$80
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for considering Sila Heating and Air Conditioning. I do apologize for your experience. We should have sent you a response in regards to setting up an appointment by calling the office. Once again, I do apologize for your experience. Please give us a call if you would still consider working with us in the near future. Thank you. Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Rosita F.
10/2013
4.0
heating & air conditioning/hvac
 + -1 more
Make sure you know exactly what you need repaired and do your homework before hand
Description of Work: Looked at our furnace and heatign system--felt like the angies list promo was simply to get a foot in the door to get more business--they listed so many things that were not necessary to repair--I felt like it was more of a sales pitch than a service call
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$200
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for an annual check of your furnace. Our technicians and installers constantly go through training and classes to improve their skills and knowledge in the industry in order to provide the top notch service and long term solutions that our valued customer deserves. Any recommendations and suggestions that our technicians provide are for our customers’ best interest. I do apologize if you felt different. Once again, thank you for choosing Sila Heating and Air Conditioning and we hope that you will consider working with us again in the near future. Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Lenny N.
10/2013
5.0
water heater repair
 + -1 more
Perfect! The Tech arrived on time and went right to work. He was very friendly and explained everything he was doing as he did it. The quality of the work was outstanding and he was very Professional I will Most Definitely use them again.
Description of Work: Water Heater Flush & Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for a water heater flush and inspection. Our team appreciates the time you took to provide us with an excellent review in regards to your experience working with us. I am glad that our technician arrived on time and provided you with top notch service. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
George B.
10/2013
5.0
plumbing, water heater repair
 + 0 more
The plumber was very professional. He arrived on schedule with the new unit and all necessary tools and equipment. To avoid any confusion, I had emailed to Sila a photo of the old unit's serial-number plate. (This works much better than trying to read it with a magnifier while squatting down in dim light.) The installation took about an hour, properly done. He clearly knew what he was about. He drained and removed the old unit - no mess - and put the new one in. He demonstrated and explained the unit's control settings. I did need to ask him to leak-check the gas couplings he had made. He did and they were all OK. Replacing a water heater before the bottom falls out and makes a flood was a new and satisfying experience for me. I had not realized how bad the old one had gotten until I was enjoying the new. It has been a month; not a speck of trouble.
Description of Work: Sila provided and installed a conventional, natural gas-fired, pilot-lighted, 40-gallon water heater. This is a good quality Bradford-White unit. It was an "Angie's List Big Deal" so the price was special.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$779
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for the installation of your new how water heater. On behalf of our team, I thank you for providing us an excellent review on your experience working with us. I will surely forward your review to our team, particularly your plumber Jim. I am glad that you are enjoying the new system. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Please give our service team a call if you experience any issues. Thank you. Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
Meredith O.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
It went fine and person(s) were very professional.
Description of Work: Inspected furnace and central air.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Sila Heating, Cooling, Plumbing and Electrical
Dear Customer, Good day! Thank you for choosing Sila Heating and Air Conditioning for the annual maintenance of your furnace and central air systems. Thank you for providing us with an excellent review in regards to your experience working with us. Once again, thank you for choosing Sila Heating and Air Conditioning! We hope to work with you again in the near future! Sincerely, Jonathan Clarke Sila Air Service Coordinator (781) 438-4114
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Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Deck Maintenance
FAQ
Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 6:30 PM
Tuesday: 7:00 AM - 6:30 PM
Wednesday: 7:00 AM - 6:30 PM
Thursday: 7:00 AM - 6:30 PM
Friday: 7:00 AM - 6:30 PM
Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.