D & J HTG & AIR CONDITIONING

We hired D & J and Dan Gargiulo to install a new heating and air conditioning system after our old system stopped working. We had a contract and went through MassSave and the initial process took months because Dan would provide incomplete information for the MassSave paperwork and would never respond to emails, calls or texts in a timely fashion. We went with him because he had the best price, but it hasn't been worth the stress we have endured, or the money we are now paying other contractors to fix his work. Once the work finally started Dan and his crew were completely unreliable. We would take days off from work so that we could be home when they were working and they would sometimes not show with no phone call after they promised to work that day. The entire process was a nightmare. We had them install two systems (both heat and ac), one in the basement for the first floor of the home, and on in the attic for the second floor of the home. Dan told us the project was done and took off to Florida and we discovered one of the air supply vents wasn't even connected to duct work. He never checked the work of his crew and took zero pride in his work. Within months of the systems being installed, both stopped working. A town plumbing inspector found a safety concern in the upstairs unit and we had to have the plumber that Dan subcontracted to come fix it, and then pay another HVAC company to install it the correct way. Dan designed the downstairs unit without nearly enough air return, which we learned after the system stopped working and we had multiple HVAC companies come out and point out the same issues as one another. The other HVAC companies were appalled at his work and sheer negligence and said there were glaring mistakes. I don't want any other family to experience the stress and financial burden we have endured. Please do not use this contractor.