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Burke Plumbing and Heating, Inc.

septic tank company, heating & cooling contractor, water heater installer,

About us

WE ARE STILL OPEN DURING THIS TIME Burke Plumbing and Heating, Inc., is a family owned company that has been serving the New England area for 4 generations. We offer 24-hour emergency service with expert technicians on hand to handle all of your plumbing needs. We take pride in our company and offer a limited lifetime warranty on all of our products! Put your trust in certified experienced professionals! "My great, great Grandfather Jack Burke from Dorchester, MA worked all his life as a plumber in Boston. My Grandfather, Frank Burke, Sr. followed his father's footsteps in the plumbing business, working for Charles Barnes Company. The third generation of Burke plumbers was my father, Frank Burke, Jr. Now, the fourth generation is me, James Burke. I am the current President of Burke Plumbing and Heating, Inc., my goal is to provide great products and affordable service. At Burke Plumbing and Heating, Inc., customer satisfaction is our top priority. I thank you for your business.

Business highlights

50 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.2569 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 526-550 of 569 reviews

Paul H.
07/2015
5.0
Excellent work! Will definitely use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert N.
07/2015
5.0
called immediately and worked around my schedule. did repair once not band aid and return for more monmey

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$600

Lee Ann S.
06/2015
5.0
Very professional and personable. Will definitely use this company again

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dan M.
02/2015
0.5
I requested service of my oil furnace the day before a big blizzard as we had been seeing some start up issues. The owner came up and adjusted my electrodes in the furnace and it was running again. 6 hours later the furnace failed to start. We watched our inside temperature plummet to 45* for the night as we attempted to call their company back. My phone call was returned the following day to make an appointment that was a no show, another night of 45* as we continue to heat our house with our fireplace. Third day first thing in the morning the furnace successfully started up after another attempt to restart. A man from Berke shows up to perform a regular cleaning. Once again the furnace runs for 6 hours and then fails. All attempts to recontact Berke have been unsuccessful and we have emergency contacted another company, I am cold, angry, and now out $500+ for the two previously unsuccessful appointments.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$429

Fredrick B.
01/2015
5.0
My oil burner broke down in the middle of the night, caused the temperature of the house to plummet to 45 degree Fahrenheit. I called them on a Saturday morning, and within one hour, the technician was there and fix the problem within 2 hours. Cons: I do feel like the price was a little bit extravagant, but the quality of service was great.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$633

Ken T.
07/2014
1.0
I asked Burke to give me a quote for AC unit repair. Instead of giving a quote, he just cleaned and filled the unit with R22 and handed us a bill for $810!!. We never authorized this work. I had other companies coming to give a quote (which he was aware of). When I called to complain, Jim was very defensive and claimed that he couldn't give me a quote for repairs??? He never told me that on the phone when I asked him to come out. He also claimed that he put in 12 lbs. of R22 but I later found out that my unit only holds 4.8 lbs. I will NEVER hire Burke Plumbing and Heating again.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
0.5

$810

Matthew M.
07/2014
5.0
Good, quick response, my wife says he was professional and helpful. I only gave 3 stars on value for money because ac repair seems expensive to me for what you get. We had a simple bad capacitor and it was $400. No problem as I'm sure that is the going rate. I would recommend this Pro.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$421

Thomas c.
07/2014
5.0
Friendly techs, on time and they answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$383

Stephen E.
07/2014
4.0
The work was done on time and quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hamish M.
06/2014
5.0
they were on time and would not leave till everything was done right

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,023

Liza W.
06/2014
1.0
Burke Plumbing sent over two men, which was not needed. They said they could not fix the problem but had a diagnosis- electrical problem. They did not correctly diagnose the problem, or even find the second AC unit! They then referred me to an electrician who never properly followed up with me. I was over charged for their time at $125/hr for two men who did nothing! In addition, they changed the temperature to improve cooling on 5 thermostats that are ONLY for heat!!! This company has no business doing AC service.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Chris P.
06/2014
4.5
Showed up same day and completed the repair in less than an hour. Other service providers couldn't show up for a week and quoted more than 2x what Burke charged us. Other HVAC service companies indicated extensive problems, but Burke identified a relatively simple issue. It was an expensive fix, but so far an effective one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amanda B.
04/2014
5.0
Great job! Everardo was informative and double checked everything to ensure the safety of the house. He came out at the earliest convenience and did a great job. He reviewed all the follow-up work that needed to be done and make sure my unit ran smoothly and there would be no more problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$255

Andrew M.
03/2014
4.5
They came out to my house within hours of my call. The plumber (Everardo) knew what he was doing and walked me through what was going on. After he fixed the issue in a very timely manner he laid out some suggested for future enhancements, yet was never pushy or sales like. I am confident the next issue I have in my house I will be calling Burke Plumbing and Heating back to assist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$370

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13006
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company,
heating & cooling contractor,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Burke Plumbing and Heating, Inc. accepts the following forms of payment: CreditCard
No, Burke Plumbing and Heating, Inc. does not offer free project estimates.
No, Burke Plumbing and Heating, Inc. does not offer eco-friendly accreditations.
No, Burke Plumbing and Heating, Inc. does not offer a senior discount.
Yes, Burke Plumbing and Heating, Inc. offers emergency services.
Yes, Burke Plumbing and Heating, Inc. offers warranties.

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day