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Burke Plumbing and Heating, Inc.

septic tank company, heating & cooling contractor, water heater installer,

About us

WE ARE STILL OPEN DURING THIS TIME Burke Plumbing and Heating, Inc., is a family owned company that has been serving the New England area for 4 generations. We offer 24-hour emergency service with expert technicians on hand to handle all of your plumbing needs. We take pride in our company and offer a limited lifetime warranty on all of our products! Put your trust in certified experienced professionals! "My great, great Grandfather Jack Burke from Dorchester, MA worked all his life as a plumber in Boston. My Grandfather, Frank Burke, Sr. followed his father's footsteps in the plumbing business, working for Charles Barnes Company. The third generation of Burke plumbers was my father, Frank Burke, Jr. Now, the fourth generation is me, James Burke. I am the current President of Burke Plumbing and Heating, Inc., my goal is to provide great products and affordable service. At Burke Plumbing and Heating, Inc., customer satisfaction is our top priority. I thank you for your business.

Business highlights

50 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.2569 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 51-75 of 569 reviews

Kecheler F.
09/2022
5.0
Good tech and professional, I would recommend them anytime.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dennis W.
08/2022
5.0
Call them Directly! Don't waste your time with Angie/Home Advisor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James R.
08/2022
4.0
Overall a good experience, but a bit of a hiccup at first. Made an appointment for next day (Friday) service/diagnosis of a dead central AC unit , but the tech never arrived- when calling the office, they said the tech wouldn't answer his cell, so they rescheduled for the next business day (Monday). On Monday, the scheduled tech did arrive, and provided quick diagnosis and service. Now the AC works better than it did when I moved in last year! It seemed pricy, but I'll admit that I haven't had to service the AC before, so I'm not sure how it compares.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$900

Joe C.
07/2022
5.0
Terrific company, they came out and serviced my AC the following day and resolved the issue. Very responsive, very knowledgeable service team and the pricing was very reasonable. I would not hesitate to use them in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter M.
07/2022
5.0
Elverado, the repair man was very knowledgeable and easy to work with. Saved me a lot of money on this job. Very pleased with the service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hugh D.
07/2022
5.0
I got sticker shock from the price of the work. But I do have to say that it was done right and the technician was knowledgeable and kine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virginia K.
06/2022
4.0
It was OK.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Don B.
06/2022
5.0
Our AC broke just before a weekend heatwave. Burke came out as soon as the could on Friday. The decision was made to replace ( over 25 years old) the old AC unit. They ordered it and installed the old unit the following tuesday. Pretty fast service considering how Busy They were.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald G.
05/2022
4.0
Quick response. Pleasant to deal with and did a thorough job resolving my AC recharge & coil cleaning issue. If you have'nt had this service done in a while prepare for sticker shock. Material prices in particular are way up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Miriana M.
05/2022
5.0
Everardo was fantastic! He provided high quality service. I couldnâ t recommend him enough. He was amazing to work with and the customer service was top notch. This companyâ s service was worth more than 5 stars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea K.
03/2022
4.5
Brian was prompt, courteous, knowledgeable, and finished the job quickly. They were a little pricey but other than that, I have no complaints.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Panduranga R.
02/2022
5.0
prompt and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurie M.
12/2021
0.5
I paid for parts that did not need to be replaced, and was left without heat for 24 hours , the contractor never fix the issue or completed the work

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Bob L.
12/2021
4.0
quick to take on a short notice request

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Cornelia R.
12/2021
5.0
They installed a new hot water heater for me back in March. Nine months later, a part failed. Although the water heater was under warranty, Burke told me I would have to pay the labor but the manufacturer would reimburse me. The manufacturer refused and Burke Plumbing and Heating stepped and reimbursed the labor fee of $250.00! They are awesome and I would highly recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David C.
12/2021
5.0
fast response. they were able to get and install new part promptly. service tech was able to explain everything to me. knew what he was doing.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joice D.
11/2021
5.0
company worked well with me to replace gas furnace. the owner came to my house the same day i called about my gas furnace,and it was determined it was time to replace it. installers were polite and explained everything to me during the install process. returned calls in a timely manner when i had to call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Noelle N.
09/2021
5.0
Excellent work, experienced and knew what he was doing, educated me throughout the process and was fast and highly efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,800

Sharon C.
09/2021
5.0
Very prompt in getting back to my request for service on an extremely hot day! Issue with my AC. Problem and solution to fix explained in terms which I could understand. Would highly recommend them to anyone. Won't use anyone else from here on in! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valerie M.
08/2021
5.0
Very polite, friendly and professional. He was timely and very informative. Overall great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

David B.
08/2021
5.0
Excellent service, knowledge of our system, professional was very happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul F.
07/2021
5.0
The response was very quick, within 24 hours a tech (Everardo) arrived on site. He identified a defective capacitor and installed a new one which restored our central air. We also had a diverter in zone 2 that stopped working. Everardo checked the wiring and system for defects. He isolated a defective motor. My system is 17 years old old so that particular motor was no longer manufactured. A new compatable diverter module was ordered and installed the following day. The bill was very reasonable and the service was quick and efficient due in no small part to an excellent technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$670

Dennis K.
07/2021
5.0
Very knowledgeable and professional. Fixed the problem promptly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy M.
07/2021
5.0
Everuardo was wonderful! Explained what was wrong and since my unit outside is no longer made, called the office to see what was available! Planned to have it on the truck so he could put it in a few days! Called the next day and said the â jobâ he was going to was rescheduled could he come over to put it in! I was thrilled to have A/C sooner! I couldnâ t be happier!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark G.
07/2021
5.0
I had a no call, no show from another Angi “pro”. Was supposed to be here at 9am. Then I just happened to get a text from Angi that a couple of other pros wanted to give me a quote. I ended up going with Burke Plumbing and Heating and they were at my house within a few hours. The technician was friendly and performed an inspection of my ac unit and gave it a good to go. Only took about 30 minutes and was a bit pricey at $275. I was told that’s pretty much the going rate for a standard tune up but my fault for not getting multiple quotes. What I also like about Burke is that it’s a one stop shop in case you need an electrician, HVAC, plumber, or a sheet metal pro.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13006
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company,
heating & cooling contractor,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Burke Plumbing and Heating, Inc. accepts the following forms of payment: CreditCard
No, Burke Plumbing and Heating, Inc. does not offer free project estimates.
No, Burke Plumbing and Heating, Inc. does not offer eco-friendly accreditations.
No, Burke Plumbing and Heating, Inc. does not offer a senior discount.
Yes, Burke Plumbing and Heating, Inc. offers emergency services.
Yes, Burke Plumbing and Heating, Inc. offers warranties.

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day