Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Burke Plumbing and Heating, Inc.

septic tank company, heating & cooling contractor, water heater installer,

About us

WE ARE STILL OPEN DURING THIS TIME Burke Plumbing and Heating, Inc., is a family owned company that has been serving the New England area for 4 generations. We offer 24-hour emergency service with expert technicians on hand to handle all of your plumbing needs. We take pride in our company and offer a limited lifetime warranty on all of our products! Put your trust in certified experienced professionals! "My great, great Grandfather Jack Burke from Dorchester, MA worked all his life as a plumber in Boston. My Grandfather, Frank Burke, Sr. followed his father's footsteps in the plumbing business, working for Charles Barnes Company. The third generation of Burke plumbers was my father, Frank Burke, Jr. Now, the fourth generation is me, James Burke. I am the current President of Burke Plumbing and Heating, Inc., my goal is to provide great products and affordable service. At Burke Plumbing and Heating, Inc., customer satisfaction is our top priority. I thank you for your business.

Business highlights

50 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.2569 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 426-450 of 569 reviews

Chuck S.
07/2017
4.0
Excellent Customer Service - was emailed and called immediately. Work quality & value for the money will ultimately depend on how long the repair lasts. The contractor corrected a leak and recharged the system. All is well so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Margaret W.
07/2017
5.0
Home Advisorhas been a great resource

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Therese W.
07/2017
5.0
I called Burke Plumbing for the AC in my father's mobile home, he's 92. They said the would arrive in 2 days, Thursday, to diagnose and estimate the poor air flow from all the air ducts. They moved their schedule around to come earlier, Wednesday. Diagnosed the problem and returned the following day to fix it. The entire duct work under the trailer had rotted out. Mind you, it made no difference to them that they would be working in a crawl space on a hot June day. When I was trying to get prices, I told another company the problem, they immediately said they couldn't come for a month and I had to push to get them to come for an estimate. That company still hasn't shown up!!! Burke Plumbing is not afraid of any job. Nice guys. The price quoted was worth every penny. Now my Dad's AC doesn't run 24/7 anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dylan S.
07/2017
3.5
Called to ask for a quote on checking/refilling my refrigerant and to schedule an appointment. Never got the quote or had any costs discussed with me until after the work was done, but the tech was friendly, respectful, and arrived on-time.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro
$312

Gloria C.
06/2017
4.0
Did a great job but was surprised with final bill!

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0


Bob S.
06/2017
5.0
Jim was very responsive and serviced my heating system within 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Walter B.
06/2017
0.8
I hired Burke plumbing and heating to take a look at my A/C system and give me a quote for repair. About 45 minutes later they handed me a bill for $1,100 to recharge my unit. I questioned the very high price, and asked him if he checked for any leaks in the system that's caused it to be refilled with coolant, and he said that's his price and it would cost more for him to do that. I am very unsatisfied with their price and service. I will not use or recommend this company to anyone.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
1.0


Julie T.
06/2017
3.0
I had ordered the fan for my water heater myself so the $365 cost was for about 80 minutes of labor which seemed excessive to me.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.5

$365

Barbara W.
06/2017
4.0
I thought the labor charge was high, but haven't compared to others.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Boris Y.
06/2017
2.5
whatever they fixed broke less than a month later. Now they cannot be reached. Trying to call them - phone is no longer in service.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
3.5

$870

Dan S.
06/2017
5.0
N/a

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

kathleen d.
06/2017
5.0
great response and availability

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Noel R.
06/2017
2.5
I simply wanted to understand why my A/C unit was not cooling as expected on a hot day. Before I was educated by Jim on what the problem was and how it would be fixed and at what cost, I learned the bill for simply recharging the coolant was $538. The re-charge was also done without me having been apprised of the opportunity to use a sealant to help the system retain the coolant. After he added the coolant, 4 pounds, of which I had no idea, he told me a sealant was available as well at $200+ dollars. So, it was too late to use the sealant! A very frustrating and expensive experience for a simple recharge to the A/C unit

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
3.5

$538

Nancy S.
05/2017
5.0
Wonderful to work with. Communication fantastic. Always on time and always gave information as needed... The rarity in the world of business these days...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martin R.
05/2017
5.0
Very efficient, professional, and the work quality was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$835

Jason C.
05/2017
5.0
Thanks to Eduardo and the rest of the team at Burke Plumbing and Heating for helping a couple of neurotic first time home buyers with a lack of hot water issue that became two visits and learning more than I ever wanted to know about tank-less heaters and thermostats. When we knew the issue was resolved and took the 1st long hot shower we owe you and appreciated your professionalism, knowledge, and transparent with what was happening , walking us step by step! We hopefully will not have to call you for awhile but if we do we look forward to working with you and the rest of the Burke team!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

FABIAN H.
05/2017
3.5
no comment

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13006
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company,
heating & cooling contractor,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Burke Plumbing and Heating, Inc. accepts the following forms of payment: CreditCard
No, Burke Plumbing and Heating, Inc. does not offer free project estimates.
No, Burke Plumbing and Heating, Inc. does not offer eco-friendly accreditations.
No, Burke Plumbing and Heating, Inc. does not offer a senior discount.
Yes, Burke Plumbing and Heating, Inc. offers emergency services.
Yes, Burke Plumbing and Heating, Inc. offers warranties.

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day