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Kerivan-Lane, Inc.

Heating and Air Conditioning, Water Heaters, Heating Oil,

About us

Family owned and operated for over 95 years, Kerivan-Lane has been providing excellent service in heating, cooling, and plumbing. The team is made up of experts in the fields of, heating oil, propane, natural gas, ductless systems, HVAC, and water heaters. We pride ourselves on service you can trust. Call us today to gain peace of mind, because you know that, your home is in our capable hands.

Business highlights

103 years of trusted experience
Emergency Services Offered

Services we offer

Water Heater. Home heating oil. Propane. Boiler installations. Oil & gas. Ductless air conditioners. Oil tanks. Faucets. Fixtures. Pipes. Gas fittings. Gas piping. Toilets. Bathtubs. Showers. Pumps. Drain clearing. Preventative maintenance & inspections.

Services we don't offer

Heavy commercial work.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7473 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 351-375 of 473 reviews

CHUCK S.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
They gave me references for similar jobs so I could see their quality of work. They are pleasant and professional at all times. They are helpful and responsive. They have answered all my questions. I did sign up for their services.
Description of Work: They gave me estimates for replacing my oil-burner and moving it to a new location.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for your business and we look forward to working for you in the future. Remember that rebates on heating upgrades may be over this year so plan accordingly. Christopher Lane General Manager

Kerry C.
07/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
He was very nice - he was actualy at our house to service our oil burner and was able to take care of the toilet while at our house. He was very professional and cleaned up when he was finished. We originally only used Kerivan Lane for our oil, but now we will use them for plumbing jobs, too.
Description of Work: Removed children's toys from clogged drain in toilet and reset the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105.2

Response from Kerivan-Lane, Inc.
Great to hear you are now a plumbing customer ! Thank you . We grow our business on referrals and we appreciate your faith in us. Christopher Lane General Manager

Charlie M.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were on time and they have been very forthcoming with the information. There has been no inconvenience and they were very clean. They also tried to work around our perimeters for hot water, etc.
Description of Work: They took out an old oil furnace and installed a gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Kerivan-Lane, Inc.
The new Burnham ES2 boiler and the hot water storage tank looks great. What a difference from the old monster you had in your basement. The old system served your family well for many years but the new system will cut your energy bill by over 30 percent! If there is a need for minor adjustments for your comfort please call. Thank you for your business. Christopher Lane General Manager

Benjamin W.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Kerivan-Lane is fantastic. We had an energy efficient Buderus furnace installed. They showed up promptly and installed it quickly. They were understanding when the loan process took longer then expected. Most importantly, when I had questions about operating it they showed up promptly (twice!!) to give me training sessions. A great company.
Description of Work: Installed new Buderus boiler and logamatic control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,050

Response from Kerivan-Lane, Inc.
We hope you enjoy the comfort and savings of your new Buderus heating system. We are happy to instruct you on the Logomatic control.The new controls are user friendly but take some practice. Thank you for your business. Christopher Lane General Manager

ERIKA W.
07/2010
5.0
plumbing
  + -1 more
I was excited to get my faucet up and running again, but being 9 months pregnant, I fell asleep during my 2 year olds nap time and slept right though my appointment time. They were very responsive and were able to get their tech to come by again later that afternoon (despite me messing up their schedule). I can't tell you how appreciative I was that they were able to come back and get running water in my kitchen. The tech Mike Forrester was very efficient and friendly, despite me tacking an extra few hours onto an already late friday. I will be calling them for all future pluming needs!
Description of Work: I called Kerivan-Lane to replace a broken kitchen faucet. They were able to schedule me an appointment within two days, which was perfect because it gave me enough time to go and pick out the new hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for your kind words. I am also happy to hear we were able to accommodate your schedule.It sounds like you have alot on your plate .We look forward to working for you in the future. Thank you for your business. Christopher Lane General Manager.

Rebecca S.
07/2010
5.0
plumbing
  + -1 more
Kerivan-Lane responded right away, scheduled the work and were there exactly when the appointment was scheduled. The plumber didn't mess around and got to work, fixed the leak (replaced the section of pipe) and cleaned up. He didn't tell me I needed more work or try to charge for additional services. As he left, he handed me a coupon, to combine with a friend's coupon, for a practically free visit! Nice work!
Description of Work: I needed a pinhole leak in a pipe fixed on a small, copper basement pipe. The pipe was cut and replaced at the site of the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Kerivan-Lane, Inc.
Thank you for your positive remarks . We have built our business on referrals. We always try to stay on schedule and get the job done as quickly and properly. We appreciate your business and look forward to working for you in the future. Christopher Lane General Manager

Mark C.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did excellent work, and completed the project on time with a high degree of pride and professionalism.
Description of Work: They installed a Buderus boiler with a Riello heating system.
Rating CategoryRating out of 5
Yes, I recommend this pro
$9,600

Response from Kerivan-Lane, Inc.
Thank you for your business. You will enjoy great savings and the system will pay for itself over the next 5 years. I will pass your positive comments along to the installers. Christopher Lane General Manager

Johanna C.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
As always everything was well done. I have been using Kerivan-Lane for over thirty years. I would not use anything else.
Description of Work: Installed Olsen/Airco furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from Kerivan-Lane, Inc.
Thank you so much for your loyalty to Kerivan-Lane. I hope we never let you down. We appreciate your business . Christopher Lane General Manager

Russell R.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Tony (the service technician), gave me a ride me from their office to my house and then proceeded to quickly and professionally perform the annual service on my boiler. Tony work very quietly. So much so that my daughter was sleeping in the next room and didn't even hear him working. I have found Kerivan-Lane to be very responsive and willing to adapt to our needs.
Description of Work: Annual Oil Burner Tune-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Kerivan-Lane, Inc.
The member is a great guy I am not suprised to hear he gave you a ride and was considerate of someone trying to sleep. Thank you for your business and keep getting those tune-ups they save 10% on your fuel use. Christopher Lane General Manager

Joseph W.
06/2010
5.0
plumbing
  + -1 more
I was very pleased with the service.
Description of Work: Replaced fill valve on 1st floor and reset the mstbr toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Kerivan-Lane, Inc.
We are glad you were pleased with the service. We want our customers happy with us. Thank you for your business. Christopher Lane General Manager

edgar B.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I was very impressed with the skill, professionalism, and courtesy the serviceman provided. Initially he introduced himself then I showed him the burner and he asked if there was another way to go in and out of the cellar as he did not want to track dirt into my house. I let him do his work and checked back about 40 minutes later. We discussed maintenance of the system and he advised me that I should have the chimney cleaned about every five to seven years. He finished his work and left with the basement as clean as when he entered.
Description of Work: Part of a service contract-I had my boiler and heating system serviced. The filters were changed ,emissions and efficiency were tested and chimney base was also cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Chimney maintenance is very important. We recommend that you use an Angie's List chimney company near you ! You need to know they will give you the correct information and advise. Christopher Lane General Manager

SHARON B.
06/2010
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The receptionist helped me identify some no interest heating loan programs. They always serve the customer first!!
Description of Work: Installed Buderus boiler, water heater and heating equipment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Response from Kerivan-Lane, Inc.
The MASS SAVE heating loan program is great . It allows you to basically pay for the system with the savings from the new efficient Buderus boiler. Thank you for your business. Christopher Lane General Manager

Mona W.
06/2010
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
It took two visits for them to provide an accurate estimate. The installation was great, but I would have appreciated the installers to have reviewed the equipment with us afterwards.
Description of Work: Installation of new Buderus boiler, and a 53 gallon indirect fired water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from Kerivan-Lane, Inc.
You are correct the installers should review the equipment after the installation and that is our policy. I will gladly make a special return trip at no cost to you and at a time convenient to you. I am glad to hear the installation was great. Thank you for the business and enjoy the savings and comfort of your new Buderus Boiler. Christopher Lane General Manager

Jean & Clinton R.
06/2010
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
The installation was very well planned. The first day was delayed due to workers not checking properly with distributor to obtain the correct equipment. After installation was complete, I had to call to get cdd solder joint repaired that was leaking water. Overall, very happy with the new system.
Description of Work: Installation of a new boiler, 32 gallon indirect water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,250

Response from Kerivan-Lane, Inc.
Even the best planning sometimes does not always go exactly the way we want it to. I am glad your are happy with the overall job. Thank you for your business and confidence in our company. Christopher Lane General Manager

MICHAEL D.
06/2010
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They are professional, prompt and timely.
Description of Work: They came out and did an inspection of my hot water heater and furnace and preformed a tune up per my annual contract. They are also our oil service provider. They call ahead to notifiy me when they are coming and they also contact me to schedule them to come out for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
We try to communicate well with our customers. Thank you for your comments . We listen to our customers . Christopher Lane General Manager

MARY MELODEE M.
06/2010
4.0
heating & air conditioning/hvac
  + -1 more
They had replaced a furnace 3-1/2 years ago and when they did the service this year, they found that it needed to be replaced. They worked with the manufacturer of the furnace and it was replaced by the manufacturer. They were going to charge us for the labor but they ultimately took care of it. They did a great job. The workers that did the installation were great as well.
Description of Work: They did a whole furnace replacement for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
This job gave us an opportunity to "do the right thing". The furnace we replaced was only 3 years old but during shipping a bracket broke and the exchanger shifted and burned the outside of the jacket. The heat became a safety issue and we demanded a new unit . The manufacturer was very cooperative. Thank you for giving us a chance to right a wrong. Christopher Lane General Manager

SARAH L.
06/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are responsive. They are responsible for keeping our tank full. They do call to make sure that I know they are coming.
Description of Work: They are our oil service and they have been servicing our furnace for sometime. They ran new baseboard heating into a room that we finished remodeling too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Full service and oil delivery are what we are all about.Thank you for your business.

STEVEN B.
06/2010
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I don?t need to call them, they just show up. They are consistent and they always seem to be a first class company.
Description of Work: They supply our oil for us. They fill up the tank throughout the year. They always make sure it is full all the time for us. They also do yearly maintenance on the heater to make sure everything is running correctly. We have also used them for our water tank when it has had a leak. They took out the old one and removed it for us and replaced it with a new one.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for allowing us to service your account. We will keep trying to be a first class company. Christopher Lane General Manager

Keith M.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Both times they were punctual and they did the work properly.
Description of Work: They fixed my oil burner 2 times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Punctual, I like to see that comment. This is our most difficult area to score high grades. In an effort to do the job right the first time we need to take the time needed and that sometimes cuts into the time allocated for the next job. Thank you for your comments. Christopher Lane General Manager

James W.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are pretty good at getting out and fixing the problem. They are friendly, good on the phone and timely.
Description of Work: They have been our oil carrier for about 10 years. Our unit kept shutting off and they came out to fix it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
We appreciate your loyalty. Thank you for business. We will continue our efforts to deliver superior service. Christopher Lane General Manager

Jay K.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
The workmen were prompt, efficient, knowledgeable. They cleaned up the mess made by their installation.
Description of Work: Installation of buderus boiler and oil tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,720

Response from Kerivan-Lane, Inc.
Prompt,efficient,knowledgeable, Those are great comments. Thank you for your business. Christopher Lane General Manager

PK S.
06/2010
5.0
appliance repair, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
I strongly recommend them for all your future heating, cooloing, oil supply, and plumbing work.
Description of Work: Kerrivan Lane changed the heating system and also installed new water heaters. Their prices were veasonable, workmanship was excellect, and their entire staff was very cooperative. I can not expect any better service from anyone. I strongly recommend them for all your future heating, cooloing, oil supply, and plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Kerivan-Lane, Inc.
Thank you for such a strong recommendation and report on our gas heating system installation. We try very hard as a service team to provide the best service possible. We appreciate your business. Christopher Lane General Manager

Charles T.
06/2010
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Matt from Kerivan Lane was fabulous- on time and on budget.
Description of Work: Installed new Weil-McLain steam boiler and Beckett burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Response from Kerivan-Lane, Inc.
Thank you for your business. We are please with our on time performance. Christopher Lane, General Manager

Jason K.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
They installers were very pleasant, always punctual, answered all of our questions. They didn't make a mess, and cleaned up afterwards. The installation was very impressive. I hardly knew they were here.
Description of Work: They installed a Buderus boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,150

Response from Kerivan-Lane, Inc.
I am so pleased to read your comments about the installation crew. Pleasant,clean,very impressive I think that is great. Enjoy your new comfort and savings. Christopher Lane General Manager

David M.
05/2010
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Overall we were very happy with their work. The installers were extremely courteous and friendly. (They even took their shoes off when they came up from the basement to test the baseboards.) They were informative through the entire process and meticulous in their cleanup. I think our only complaint would be that the project took longer than initially estimated and required us to take more time off from work than originally planned. They weren't allowed to work overtime which extended to duration of the project. Outside of that though, great work by great guys.
Description of Work: Replaced existing boiler with a new Buderus boiler/Riello burner as well as a Buderus indirect hot water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,150

Response from Kerivan-Lane, Inc.
Courteous, friendly and respectful of your property are what we look for in customer service comments. I apologize for the delay in completion and will let the service department know of your concerns. During the winter months we always prioritize the heat restoration.Thank you for your business and constructive comments. Christopher Lane General Manager

Contact information

30 Charles Street, Needham, MA 02494


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Heating Oil,
Propane Sales Services,
Fireplaces

FAQ

Kerivan-Lane, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Kerivan-Lane, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kerivan-Lane, Inc. offers free project estimates.
No, Kerivan-Lane, Inc. does not offer eco-friendly accreditations.
No, Kerivan-Lane, Inc. does not offer a senior discount.
Yes, Kerivan-Lane, Inc. offers emergency services.
Yes, Kerivan-Lane, Inc. offers warranties.
Kerivan-Lane, Inc. offers the following services: Water Heater. Home heating oil. Propane. Boiler installations. Oil & gas. Ductless air conditioners. Oil tanks. Faucets. Fixtures. Pipes. Gas fittings. Gas piping. Toilets. Bathtubs. Showers. Pumps. Drain clearing. Preventative maintenance & inspections.
Heavy commercial work.

Contact information

30 Charles Street, Needham, MA 02494


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed