Viola Roofing & Contracting provides high-quality residential and commercial services throughout Eastern Massachusetts. Our factory-certified roofers and talented carpentry specialists are expertly trained to offer exceptional customer service and superior workmanship. When your home or office needs dependable services by qualified professionals, reach out to the talented Viola Roofing & Contracting team!
Business highlights
23 years of trusted experience
Emergency Services Offered
Services we offer
roofs, siding, gutters, chimney's, carpentry, windows, doors, decks, solar panels
The owner came first to see the work and give an estimate, set a date for the work. Everything done as promised. Pleasant employee did the job. It was good to find someone so professional to do this small job.
Description of Work: Cleaned gutters, adjusted and replaced some downspouts.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Dan M.
10/2013
5.0
roofing
 + -1 more
Fast, skilled and efficient workers, final product is beautiful, clean up was terrific. Slight issue with damaged tree was taken care of immediately.
Description of Work: Strip & Re-Roof entire house & garage, repair all chimney flashing, new drip edge & 6 feet of Water & Ice Shield on entire roof. Also, replaced rotted fascia and gutters on garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,500
kelly D.
09/2013
5.0
gutter repair, roofing, chimney repair
 + 1 more
Mike contacted me two days after I called because it was a holiday. We responded via text at first, then he came out and look at the job, which he then email the contract. That was perfect for me because my husband and I had time to go over and formulate any questions or concern we had. Mike came back out to the house, answered all our questions, took 1/3 of the asking price. Came to do the work three weeks after and in three days it was finish. They did a great job. I had five other companies talks a look at the job in which three was cheaper than Mike but his attitude, responsiveness and me adding additional work onto it, he did not raise the price.
Description of Work: Mike took of three layers of my old roof and fixed the rotten wood, and apply new shingles. Cut down the chimney, change all the gutters and apply new boards in certain areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Carole-Ann D.
09/2013
4.0
roofing
 + -1 more
Workers arrived punctually and wasted no time. At the end of the day materials were cleaned up and area was neat.
Description of Work: removed old, wooden roof & replaced with new materials.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$14,000
Jeannie C.
09/2013
5.0
roofing
 + -1 more
They worked very hard - even though it drizzled part of the day. They worked efficiently and kept the areas clean as they worked. They had a decent sized crew and were very professional. since the rain delayed working on the flat roof they stayed until the job was finished. They did finish the job in one day. When the job was finished the foreman walked me around the job and showed me what they did.He encouraged me to get in touch with the owner of the company with any questions either through phone or e-mail. I would highly recommend this company to do any roofing job that needs to be done.
Description of Work: Replaced the roofing materials on my house, breezeway, and garage. Replaced wood over my three season porch and put down a rubber roof on that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,900
Kristie M.
09/2013
5.0
gutter repair, roofing
 + 0 more
Overall, it was a good experience. They were able to schedule the work according to my time table, and they had the lowest of the bids that I received. In fact, the work turned out to be more extensive than they anticipated, but they never raised the final price which I thought was great. Plus, I received an Angie's List discount. What's more is that they even came back to do some gutter work and didn't charge for it.
Description of Work: They replaced my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margie W.
09/2013
5.0
roofing
 + -1 more
Viola Roofing did a fantastic job on my roof in just one day. They organized all the permitting and cleaned up thoroughly after the very messy job. They replaced an old tar paper and gravel roof which had been repaired badly fifteen years ago and did the job very professionally. They arrived when they said they would and finished the job in less than the time they estimated. Their pricing was highly competitive and they responded quickly to any questions we had. Wonderful!
Description of Work: Removed and replaced flat tar roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Jessica S.
09/2013
5.0
gutter cleaning, roofing
 + 0 more
Mike came to the house to give us an estimate and came in lower than the other four companies that we had checked out. He estimated that they would start the job in one month, however 2 weeks later he called and said they could do it that week. The supplies were delivered the day before the expected work day. They showed up on time at 7am on the scheduled work day and stripped the existing roof, cleaned the gutters, installed soffit vents, a ridge vent, and all new roof by 5pm the same day. Their clean up job was very good just a few random pieces of shingle could be found around the house, and a few nails have been found as well. I would say overall they did an excellent job and we were very happy with the result!
Description of Work: Replaced the old roof and cleaned all the gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Damian C.
08/2013
5.0
roofing
 + -1 more
He does outstanding work. He had the most competitive estimates in the area. He cleaned up very well, didn’t leave any mess. He came out for an estimate just a few days after calling and the work was complete within a week from the estimate. I have been referring him ever since!
Description of Work: He replaced our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Richard P.
08/2013
5.0
roofing
 + -1 more
I haven't had a problem since. Would highly recommend Mike and Viola Roofing. Honest, professional, promopt and know what they are doing.
Description of Work: had a leak near my A dormer. Called Mike and he came out and told me what had to be done and we reviewed options. Looked at it completely and gave me options. Came back a week later and did the job for a more than reasonable price. Didn't know Mike from anyone else an d he treated me more than fairly and was prompt in responding from someone out of the blue. I chose the first inexpensive option and it worked. He caulked the a dormer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Katie B.
08/2013
5.0
roofing
 + -1 more
I original called Viola for a estimate on one leak. Between hiring and the work being done, I discovered a second leak. Brian was scheduled to come out Saturday morning. He was almost an hour early. Which was great for me because I had a family reunion to get to and I was worried about the time. He came and fixed both spots. He explained why it was leaking and answered all my questions. He was great, very nice and professional. I would definitely recommend Viola Roofing
Description of Work: Two roof leaks were patched up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Thomas R.
08/2013
5.0
roofing
 + -1 more
Viola Roofing did a great job and exceeded my expectations with their efficiency and professionalism. From the beginning Mike Viola communicated quickly with the estimate and any follow-up questions from me. Then after he was awarded the job he stayed in contact to let us know eventually when our job would be scheduled. The crew of 10 arrived on time at 7a and worked like a well trained sports team to efficiently finish the job in 12 hours. By 7p my yard and patio were clean, I had a beautiful new roof, my home and grounds looked spotless with no evidence of all the work that had been done during the past 12 hours. I had some questions the next day and Mike replied to my emails within an hour -- maybe even quicker. Then a few days later I called Mike because there was an adjustment that was required that only could be seen from inside my attic. He sent someone out the next day to make the adjustment - no attitude -- just excellent customer service. The crew was respectful of my property and other than the normal noise from tools they were quiet and focused on their work. Interestingly, another roofer working at a neighbors home came over to my house to comment on what a beautiful job was done.
Description of Work: stripped old roof and replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,500
Kevin M.
08/2013
5.0
gutter repair, roofing
 + 0 more
It was a great experience to work with Mike. I had originally gotten an estimate from another company highly rated on Angie's List. This contractor asked for around $6000 more for the same service -- a whopping percentage increase. When I showed him Mike's estimate, he said that one of them must have measured my roof incorrectly; he also said that his estimate included various upgrades. Mike's offer included all these upgrades as options (only charging $1000 extra for all of them). In the end, I went with Mike, and with some of the upgrades, which were inexpensive, if perhaps unnecessary. The crew worked incredibly fast and were very professional. Everything was left in order. They even coordinated with my painters to get the gutters installed after the painting was finished.
Description of Work: Mike installed a new roof on my three-story home, along with new gutters. This included installing a ridge vent along the top of the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Joanna K.
08/2013
5.0
roofing, chimney repair
 + 0 more
From beginning to end this project went smoothly and I was very impressed with Viola Roofing. They quickly responded to our request for a quote and had someone out to look at our old roof within a few days. The written proposal was sent a couple of days later by email and the price was excellent for the amount of work to be done. Mike Viola responded quickly by email or phone to any/all questions and kept us informed of the scheduling and progress of the job. It took two days to complete. A dumpster and shingles were delivered a day in advance and then the crew showed up right on time both mornings and quickly got to work. The crew was polite and professional and clearly has a lot of experience in the roofing business. I particularly appreciated how careful they were in putting up tarps around the house and on our porches to protect the house. They also did an excellent job of cleaning up any debris and used a magnetic sweep on the yard and driveway, as well as on our very close next-door neighbors driveway to make sure no nails were left behind. A member of the crew walked around the house with me to show me certain details of the new roof once the work was finished and make sure I was happy with the job. Mike also followed up by email. The new roof looks great. I would definitely recommend Viola Roofing to anyone in the area. They take great care in their work.
Description of Work: They put a new roof on our triple-decker. This involved tearing off the old layers of shingles and installing the new roof (including ice and water shield, synthetic moisture barrier, ridge vent, and lead flashings on two chimneys).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Kathleen L.
08/2013
5.0
roofing
 + -1 more
Viola did a terrific job on my roof. Viola was timely, professional and did an excellent job. One item they ran out of on Saturday and said they would be back at the beginning of the week to complete. I was a bit concerned but true to their word - they were back at the house before noon on Monday to complete the job. Thanks very much for doing such a wonderful job for me.
Description of Work: New roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Megan F.
08/2013
5.0
roofing
 + -1 more
The person sent out to give the estimate arrived when he said he would so we were able to meet him. He thought there were 2 layers of roofing material and gave us an estimate based on that. The workers arrived on the day they said they would and found that the job was bigger than originally thought. They finished the job in one day and honored the quote.
Description of Work: We needed a rubber roof replaced. Viola Roofing removed the existing roofing material, replaced the decking and installed the new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Joseph P.
07/2013
5.0
roofing, chimney caps
 + 0 more
The staff was here when they said they would be. The owner stopped by to see that everything was going along as per the detail quote provided. After the team left upon completion, I noticed a piece of foam that was left on the roof. I emailed Mike and within about an hour, the worker stopped by, climbed up and removed the foam. I viewed this as a very responsive part of their work. I was also able to take advantage of paying by credit card that gives me points, as well as, using my Angie's coupon to save as well. At this point, I recommend the use of Angie's list and Viola Roofing if you have roofing needs.
Description of Work: replaced flashing on two chimneys, installed stainless steel chimney cap on one chimney and installed new pipe flange on vent pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
David O.
07/2013
4.0
roofing
 + -1 more
He came and did the estimate and I didn't hear from him for about a week so I didn't know if he forgot about me. But he did a good job. He was here for more than an hour and he charged me $600. The roof doesn't leak so I can't complain about that.
Description of Work: Viola Roofing & Contracting came out to patch and fix some leaks we had in the roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Nathanael M.
07/2013
5.0
gutter repair, roofing
 + 0 more
Needed a new roof on an investment property, and received quotes from six different roofers--both big and small outfits. Mike got back to me right away, and was very friendly and responsive. Within a day, he visited the property and was able to give me a thorough assessment of what was needed. He soon sent me a written estimate that contained a detailed description of proposed work and offered these services at a very competitive price. Upon receiving--and not receiving!--estimates from the other roofers I had contacted, it was quite clear that Mike's offer was the strongest, and I scheduled the job with him. In a few weeks, Mike's brother Brian showed up with their crew, and by early afternoon I had a brand new roof on my property. Before leaving his crew carefully cleaned up my entire yard. By the time they were done, the new roof was the only evidence they had ever been there. The roof--as well as all the flashing and gutter work--looks great and I am extremely happy.
Description of Work: Installed new roof consisting of architectural shingles on front slope and a rubber roof on a shed dormer. Replaced rotted fascia boards and broken gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Sabrina M.
07/2013
5.0
roofing
 + -1 more
My Mom & I were very happy about the quality and workmanship that Viola Roofing had provided. Due to unstable weather conditions, the project was delayed for a bit. However, when the crew showed up they were professional and diligent. The roof was replaced in one day! My hat's off to the crew for working in 90 degree + heat! Everything went smoothly. They showed up on time, stripped the roof, replaced the damaged plywood where needed and the cleanup was flawless. Even my neighbors were impressed at the speed and efficiency that they had witnessed. Viola Roofing has definitely earned a stellar review this very happy customer. Thank you Mike Viola for an awesome job well done.
Description of Work: Roof repair & re-shingle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Jonah P.
07/2013
5.0
roofing
 + -1 more
We went with Mike's company due to his high Angie's List reputation and his good bid on our project. He was amenable to negotiating some contract terms to our liking, and was generally fairly communicative during the setup process. The one thing which was somewhat unsatisfactory about that process was that Mike couldn't do the job until several months after his initial estimate. The winter was a tough one, true, but he wasn't very proactive in letting us know changes in the scheduling of our job. I would appreciate more upfront communication about that. The job itself was done REMARKABLY quickly, and the cleanup was reasonably thorough, though I'm still finding the odd roofing nail here or there. I can't really speak for the quality of the work (I'm no contractor or roofing expert) but it looks great and doesn't leak or anything like that! Can't really ask for more, and I'm hoping that Mike's good reputation will yield me a great roof that lasts a long, long time.
Description of Work: Stripped and reshingled my small condo association's roof.
Mike Viola was most accomadating in helping us choose the color of the roof. He gave us several address where he had installed roofs with the colors of roofs we were considering. We were able to see what they would look like. All the work described above was performed in a most professional manner. The crew arrived on time, and were finished in one day. The chimney flashing looked much better than the original when the house was built. The price was 30% less than another highly rated roofer on Angies list. We have had some torrential rains since the roof was installed and no problems. We couldn't be happier with the result.
Description of Work: Description of job to be performed and material to be used includes the following: Remove existing roofs and all debris from property into dumpster provided by contractor. Includes all roof areas. We will also remove satellite dish. We will only take off as much roofing as we can put back on that day so roof is never left open to elements. Replace any rotted boards/plywood. Install GAF WeatherWatch ice and water shield along the first 6 feet of roof , 3 feet at the valleys, rakes and all flashing areas. Ice and water will go over drip edge at bottom edge and under drip edge at rake edges. This is a GAF manufacturer requirement. Install GAF ShingleMate synthetic moisture barrier on the remaining areas of roof. Install 8inch white aluminum drip edge and GAF Pro starter strips along the entire perimeter of house. Install GAF Timberline HD Lifetime shingles using hurricane-nailing system on all areas. 6 nails per shingle Install GAF Cobra ridge vent and ridge caps using GAF TimberTex heavy weight caps. Install new pipe flanges on all vent pipes. Install new lead flashing on chimney. Install 4x16 white soffit vents on all soffit areas. Protect all siding, windows, and landscaping using tarpaulins. Perform magnetic sweep over driveway and lawn. Clean out all gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
William B.
07/2013
5.0
roofing
 + -1 more
He hasn't sent me the invoice yet. I have asked him a few times for the invoice but he hasn't sent it to me and as long as everything is fine when it rains, I am okay with it. I sent him an email and he came out the next day, and said that he would come in a couple of months but then he sent me an email to say that it was done. The quality is good because it has rained heavily since, and nothing has come in.
Description of Work: I used Viola Roofing & Contracting. They fixed the roof. I think it was just the nailing down and replacing a couple of shingles.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matt F.
07/2013
5.0
roofing, siding
 + 0 more
Everything was great. Once we agreed on a date, they started at that time and finished in the time frame they said. Everyone was very professional and the house looks great now.
Description of Work: They did a complete re-roof and installed new sided the entire exterior of the house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary M.
07/2013
5.0
roofing, siding, chimney repair
 + 1 more
He put on a new roof and replaced the facia, corner boards and rake boards. He did some chimney work as well. He replaced some bricks and little rebuilding of the chimney at top as well as the chimney cap as well as replaced some bricks that were lower. It was a rainy day when he did it but he started after the rain stopped. Very professional and very quick. Everything was protected and clean. They were very quick and efficient. The head guy paid attention to what the workers were doing and he supervised them very well. I would highly recommend him.
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*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Skylights,
Roof Ice/Snow Removal,
Finished Carpentry and Woodworking,
Decks and Porches
FAQ
Viola Roofing & Contracting is currently rated 4.9 overall out of 5.
Sunday: 6:00 AM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Viola Roofing & Contracting accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa