Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Action Plumbing

Plumbing, Water Heaters


Services we offer

Commercial and residential plumbing & heating installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
0%
2
11%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-19 of 19 reviews

Therese W.
11/2015
2.0
plumbing
  + -1 more
Action Plumbing appears to have a good reputation here; I just wish they had been 'good enough' to follow through on my calls.
Description of Work: The problem is - no service was done. I gave up after several attempts to get a 2nd call back to have someone come by to provide and estimate on the work. I would hope that any good business would at least make a return call to follow through yet Action Plumbing never did this.

Rating CategoryRating out of 5
responsiveness
2.0


Jackie N.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: There was no hot water getting to the bath tub faucet. Turns out there was some debris in the line. The plumber cleared the line and there was hot water once again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Ruth C.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I called Action Plumbing to give an estimate on fixing a leaky waste pipe in my basement. They came as arranged, assessed the leak, and said it would not be worth it to hire them to fix the leak, and told me how to do it myself, a matter of packing the joint with silicone. They were extremely efficient, all business.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paola F.
12/2014
5.0
plumbing
  + -1 more
I have used Action Plumbing for 7 years now. Bob has great common sense but also a good eye for aesthetic matters. You can trust him to do the job on his own if you are not there and he will make good decisions. He listens and communicates very well. He has a good set of craftsmen that he can recommend in case you need other stuff done while a plumbing job is going on. Intelligent, pleasant and honest. He is also very good at responding fast for emergencies. Has a professional answering service that works well. I would not use anybody else!
Description of Work: Bob has replaced 3 boilers in my properties, I own 4 apartments in two houses, He did the plumbing when I moved my kitchen to a different room in the house. He did numerous small fixes around the apartments: he changed faucets in bathrooms and kitchens, re-routed tubes, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Sally C.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a leaky Toto toilet and called this company based on Angie's List recommendation. They answered the call right away and I got a call back later that day. The service was provided the next morning while our building contractor was here ( in my absence) and I was billed later the next week, which was quite a convenience for a working person. I appreciated their professionalism, and I like using local services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

eileen S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I have a clogged kitchen sink. Called Action because I had used them a few years back. Bob got back to me within 15 minutes. The work that I needed done was not their specialty, so he recommended Ace Sewer & Drain, who turned out to be great too. Ronald from Ace came same day and fixed problem. I appreciated the effort by Action...Bob was up front with me and knew that there was someone better for my problem, so he paid it forward. That goes a long way! Now I have 2 go-to professionals on my speed dial.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

cynthia B.
05/2013
5.0
water heater repair
  + -1 more
great
Description of Work: fixed the problem told me what to do in the future if it happens again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

susan P.
04/2013
2.0
plumbing
  + -1 more
Poorly!!
Description of Work: I called Action Plumbing because they were highly recommended by another service individual that I trust very much. When I called, I got an answering service, then Bob called back promptly. He asked what our problem was. I told him that the bathroom sink was leaking and possibly blocked, and my husband and I had tried to fix it. He said that when you start to fool around with old plumbing, it usually breaks, then told me that he was "straight out" this week and couldn't come to our house. When I began to suggest that since it was a bathroom sink, and we could possibly wait until next week, he then said he wouldn't be available for at least two weeks and he certainly wasn't going to put a new customer ahead of any of his established customers While I think it's good business to keep established customers, I felt he just didn't want to be bothered. Maybe he was having a bad day, but I thought he was very unprofessional and condescending while speaking to me. Why ask me what the job was if he knew he was too busy to take on any work? The conversation ended when he told me to call someone else. Not a pleasant phone experience!

Rating CategoryRating out of 5
professionalism
2.0


Al K.
03/2013
5.0
plumbing
  + -1 more
Ecellent. Fixed leak..
Description of Work: Everyone was very curteous. Called on a Monday and was able to schedule the appt for the next day. Person talked to basically new what tthe problem was. Arrived on time, and fixed plumbing leak. Definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Edward F D.
08/2012
5.0
plumbing, water heater repair
  + 0 more
It was terrific! I called Action Plumbing at 8 o'clock in the morning after my water heater exploded. The gentleman arrived at 9 o'clock, and I had hot water by 10 o'clock. I was highly impressed with the company's people and its service.
Description of Work: They replaced my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$995

David C.
03/2012
5.0
plumbing
  + -1 more
They did a very good job. I had them before this job. I know the plumber personally and he is a good guy. Their prices are fair.
Description of Work: They had to replace a radiator cap that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Ann G.
01/2012
5.0
plumbing, water heater repair
  + 0 more
We've always found them very reasonable and very professional. Price-wise I think they are high, but everybody that does plumbing is high. They're very responsive. It's still working, we haven't had any problems. I think the price was comparable to other places. I've recommended them actually to quite a few other people.
Description of Work: We've had a water heater done within the last 5 years. It was a big job. It was water heater replacement, they had to get rid of the other one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Eileen C.
05/2011
5.0
plumbing
  + -1 more
I have been using Action Plumbing since moving nearly four years ago. They've done a variety of work on my elderly house, some it it on an emergency basis. Bob Lussier has always been fabulous, actually coming here for one emergency with about 15 minutes notice. Bob has given us lots of great advice to help us save money on our plumbing bills, actually directing us on fixes we can do ourselves. I can't recommend them enough, we're lucky we found them!
Description of Work: The latest work Action Plumbing did for us was to install a used dishwasher. They have replaced leaky pipes, helped us redo bathrooms and did a lot to demystify a very old heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Amewusika S.
04/2010
1.0
plumbing
  + -1 more
Not well. I would not recommend any of these big plumbing companies to any one.
Description of Work: I called this agency twice but no one ever got back to me.

Rating CategoryRating out of 5
responsiveness
1.0


Barbara D.
02/2010
5.0
plumbing
  + -1 more
Still TBD as we need to schedule plumber's return to fix the shower faucet.
Description of Work: Bob Lussier of Action Plumbing responded on a Sunday morning to help me get the house water turned on and stop leaking shower faucet following a frozen pipe. He provided a stop gap fix so that we didn't have to have the whole house without water until he could get back to fix the shower on a regular work day. This saved us the Sunday rate for the fix. I was happy with his competence, cleanliness and responsiveness.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg R.
10/2009
5.0
plumbing
  + -1 more
The plumbers are very professional and did great work. They called me back very quickly and were very helpful and knowledgeable about the installation of the gas service. I would highly recommend them and will be using them again in the future for my plumbing needs.
Description of Work: They came and plumbed in new gas service to my house and also installed a gas line for my stove and a stub for a future gas boiler conversion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Virginia E.
02/2009
5.0
plumbing
  + -1 more
Action Plumbing was very responsive, courteous and professional from start to finish. I would definitely do business with them again!
Description of Work: I was having a kitchen counter and sink installed. The plumbers coordinated times with the installers to unhook the old sink before the installers came and re-plumb the new sink after they left. They also did 2 smaller jobs while they were here: replacing a leaky basement faucet and repairing a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julia F.
10/2008
4.0
plumbing
  + -1 more
They were good. Quick response, good work. Happy overall.
Description of Work: Plumbed in a gas line for a new stove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joanna G.
09/2008
5.0
plumbing
  + -1 more
I did not grade the price because they are the only plumber I have used. They are always there when I need them. I trust them completely. I will continue to use them in the future and have already recommended them to others.
Description of Work: In 2002 I re-did my kitchen and they did all the plumbing for that. They have also fixed leaks for me, changed shower heads, put in garbage disposals, hooked up my dishwasher, and many other things.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    360 Dwight St, Holyoke, MA 01040


    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    Action Plumbing is currently rated 4.8 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Action Plumbing accepts the following forms of payment: Check
    Yes, Action Plumbing offers free project estimates.
    No, Action Plumbing does not offer eco-friendly accreditations.
    No, Action Plumbing does not offer a senior discount.
    No, Action Plumbing does not offer emergency services.
    Yes, Action Plumbing offers warranties.
    Action Plumbing offers the following services: Commercial and residential plumbing & heating installation.

    Contact information

    360 Dwight St, Holyoke, MA 01040


    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM