Coastal Plumbing and Heating

Great to work with. Would recommend for water heater replacement projects.

They were great and got us back online in a few hours!!!

Please with the job done. Great guy

My 16 year old State water heater broke down. I reached out to Ken as he was recommended by a friend of mine in the same neighborhood. Ken was very transparent about the process unlike the other providers who I reached out to who just wasted my time. First time replacing a water heater so got to learn a lot about the technicalities. Generally, everyone recommends to cross-reference the old model number to a new one so that the dimensions and specs match so that the new one can be installed in the same spot without having to do any more work like moving the vent outlet hole higher or lower plus any more pipe related works. However, there was a 1/4 inch height offset for my new one's vent outlet on the wall, since the old model and the name model recommended did not exactly match 1 to 1. The suppliers who sell you the water heater dont tell you that, and you only find that out if you try to go deep into the specs. Ken picked up my new water heater and confirmed about the dimensions with the supplier who failed to mention this offset to him. When he reached my home with the new model, I told him about the offset which i was not sure about and he again called and confirmed with the supplier who now said ya, there is a 1/4th inch offset. So we were very worried that time if the new one would even fit. But thanks to Ken and his son Ken, who talked to few people and confirmed that they could work with the offset and he installed the new model at my place. It took maybe a couple of more hours for him to install this but he and his son did a fantastic job. It is really hard to find transparent people these days. I am glad I went ahead with Ken for the job. I am highly satisfied and will definitely work with him in future. Highly recommend

Ken and Son were prompt and courteous. Did a great job. Price was very reasonable. I recommend them 100%.

Would hire them again . Great job!!

Had an awesome experience working with Ken and his sons. They are very responsible and job was well done. After installing the new water heater, I still found water on the ground. Ken was willing to come back and check and found other issues from my A/C unit and help me to fix that issue as well

They arrived on time and weâ re very professional and efficient. We were very satisfied with the entire project.

Responded quickly to the request, arrived on site within 2 hours.

Wry prompt, courteous, informative and mapped out all the options with pros and cons. Work was done as expected and even a minor call back was immediately responded to.

Ken was wondering, he was on time, thorough and had our new hot water heater up and running in no time! Thanks again Ken for your help, truly appreciate you and your professionalism!

Would recommend. Very knowledgeable. Replied quickly and responded in timely fashion. Installed new water heater before old one flooded basement.

OK

Very Nice

Hot water tank broke and Ken was able come out that day to replace it. Very helpful and knowledgable.

Reached out to Ken to replace a failing water heater. He was able to provide a competitive quote over the phone with few pictures. There was a leak after the job was finished but Ken was promptly to come back and fix it the same day. -Leo

Ken reached out to me that morning and was at the house later on that afternoon. He was great and his price was very good. I appreciated that he didn’t take advantage of my crisis like the first guy I called.

N/A

Reached out on a Saturday night and my leaking water heater was replaced by 2p on a Sunday! Great communication, nice, prompt, reasonably priced. Will definitely spread the word!

Ken, at Coastal Plumbing was the only business I could find that could respond immediately. I needed hot water, as my old tank had been drained due to significant leaking. Not only did he respond immediately but he called me as he was obtaining the new heater to ask about measurements and available space. He worked efficiently and used high quality work practices to ensure no leaks. He used state of the art connectors on the water pipes that I had never seen before. Ken is pleasant and his pricing is reasonable. I am a very satisfied customer.

Easy to work with. They listen to the customer

Very prompt response. Came out in just a couple of hours. Friendly and professional. By far the best price I could find. Wouldn't hesitate to hire again.

Very responsive, availble quickly, left a clean work site- pricey piece of work, BUT quoted the best price out of several vendors