ServiceMaster by Gilmore
About us
ServiceMaster by Gilmore provides clean up and project management services to the Management and Insurance Industry. We specialize in returning buildings to pre-loss condition after WATER, FIRE, SOOT, MOLD or BIOHAZARD events. Our LARGE LOSS DIVISION with ample staff and state of the art equipment including PORTABLE POWER and HEAT and INFRARED TECHNOLOGY, ensures we have the personnel and expertise to handle any job regardless of size or complexity. Commitment to training, professional development, longevity of our staff and communication protocols for property managers deliver exceptional service and results. ServiceMaster by Gilmore provides service to Middlesex, Suffolk, Essex, Norfolk & Plymouth Counties 24/7/365.
Business highlights
Services we offer
Bio-Recovery Clean Up after Trauma, Board Ups, Controlled Demolition, Crime Scenes, Debris Removal, Dehumidifiation, Disaster Emergency Recovery & Clean Up Services, Document Drying & Recovery, Dry Cleaning, Emergency Power, Fire & Smoke Damage Remediation, HVAC Cleaning, Infrared Assessments, Mold Remediation, Natural Death & Hoarding, Odor Removal & Deodorization, Pack Outs, Safety & Compliance, Sewage Clean Up, Soot Damage, Water Damage Mitigation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 20% |
I called them originally from a wonderful review I read on Angie's List, and they really lived up to those expectations. I'm glad I called them. I've had a different company come out in the past to do a similar job, and they didn't meet my expectations, but these guys were a totally different experience. I would highly recommend ServiceMaster by Gilmore.
management company manager's advice, the ServiceMaster was called to deploy the
dehumidifiers. I was not around when they arrived. My tenant signed the
paperwork. He did not know about the arrangement. So he went upstairs and let
the crew do their job. He saw them having left after a few hours. Three days
after that, I was at the unit letting the two men in to take the moisture measures
and remove the dehumidifiers, which took them about 20 to 30 minutes to do. (They
billed for 2 hours instead)
They billed the management company instead of sending the bill to me. That was
the agreement. So, no complaints are there. However, upon seeing the already
paid bill, I found there were charges, quite substantial, for the work not
requested. Moreover, with them already imposing the $200 fee for working after
hours, all rates were inflated as well. What really made me angry was the
exaggerated service hours and inclusion of some equipment charges that was not
present in my house. I would say the bill is three times more what it
should have been to for the services we agreed upon. The insurance
company picked up a half of bill, so I stop pursuing the company after a few
failed attempts to get them calling me back.
In conclusion, this company is used to having the insurance companies to pay
for their services. So, they are very expensive and seem to have high pay rate for every little thing. I would
strongly advise against using them when you have to pay the bill out of your pocket.
I can not comment on price as I have never had this type of work done before, and don't know that we'll even see the bill (I believe they'll bill insurance directly).
Licensing
State Contractor License Requirements
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