Platinum Home Services, Inc.

heating & cooling contractor, handyman service

About us

Platinum Home Services Inc. Plumbing, Air Conditioning, Heating, Drain Cleaning, Handyman Service - Where 100% Customer Satisfaction is our Number One Priority. We are a locally owned and operated company specializing in all your plumbing, heating, and cooling needs. Whether you are looking to replace aging or inefficient heating or cooling systems, or need an emergency plumbing repair, Platinum Home Services is your local expert. We pride ourselves on top quality workmanship from our fully licensed and insured staff, and the job is never done until you, our valued customer, is 100% satisfied. Call us today, and give your home the Platinum treatment!

Business highlights

19 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.31,207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
16%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.1
responsiveness
4.4
Showing 176-200 of 1207 reviews

Joe K.
08/2015
5.0
Crystal was very quick to contact me and set up an appointment on the same day I called- she was very professional and accommodating. Shawn was very prompt in showing up at our scheduled time, very through and knowledgable- extremely helpful. I would not hesitate to use Platinum Home Services in the future and recommend them highly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George Zarella Z.
08/2015
5.0
Only criticism is I am still waiting for town inspector for the work. I have not had an update to this point. The work and professionalism of Chris was outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jorge M.
08/2015
5.0
I had a good experience.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

manja k.
08/2015
5.0
chris offered valuable advice on size of water heater which saved us money. excellent installation. we will hire them for other plumbing jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

brooks r.
08/2015
0.5
It did not seem that the serviceman did very much - Then the report I received was rather vague - I had to call the company to ask for a more precise document - It still did not offer much in specifics Adjustments might have been involved - carbon monoxide - safety valve - venting - vacuuming, limit controls, flue system, thermostat, combustion, hater heater - relief valve, relays, tridicator guage, flue system and so on. I was very disappointed but that's life I've had periodic checks done before - This left a lot to the imagination

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
2.5


Keith J.
08/2015
0.5
Then billed me without giving an estimate. To connect a broken wire, they charged me $160.

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
3.0


Peter M.
08/2015
5.0
Efficient and knowledgeable. Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara G.
07/2015
4.5
Very efficient and at a reasonable price.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Barbara G.
07/2015
5.0
They came when they were asked to. Very professional. Fixed the heat pump - they showed me what looked like a piece of rope that had clogged the drain. The price was very reasonable.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Pete W.
07/2015
5.0
Mike was great and help me learn a lot about my av system

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick S.
07/2015
5.0
timely, efficient and made sure the system was working properly

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul & Sandy D.
07/2015
5.0
Very professional and timely

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank B.
07/2015
5.0
Quality service, honest and reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff O.
07/2015
5.0
Our Tech Mike was great! Found the problem very quickly and had all the parts in his van to fix it on the first trip!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary C.
07/2015
4.5
The office was very responsive and tried to get to us as quickly as possible. The service rep was great - even took the time to open up the system and explain to me what he did and what to look for. Only concern is that a fixed price call can go either way - you may wind up paying a lot to solve an expensive but quick problem, or you may get a bargain if the tech needs a lot of time to find and fix an inexpensive problem. But that being said, the technician was great.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Emma C.
07/2015
4.0
They do not provide air duct cleaning service

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

644 Charles Street, Fall River, MA 02720


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
9119
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Platinum Home Services, Inc. accepts the following forms of payment: CreditCard
Yes, Platinum Home Services, Inc. offers free project estimates.
No, Platinum Home Services, Inc. does not offer eco-friendly accreditations.
No, Platinum Home Services, Inc. does not offer a senior discount.
No, Platinum Home Services, Inc. does not offer emergency services.
No, Platinum Home Services, Inc. does not offer warranties.

Contact information

644 Charles Street, Fall River, MA 02720


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed