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Mike Lulu Plumbing & Heating

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

Mike Lulu Plumbing & Heating is a full service contractor that instills pride and quality in all our work. Our goal is to run an honest, professional company that surpasses our customers expectations. Mike is the owner that shows up on all job sites to meet with customers and perform all needed repairs or installations. On most jobs, pricing and or estimates can be given up front upon viewing the job. Payment usually accepted same day with a detailed invoice provided to customer. Proudly servicing Worcester, Ma and surrounding towns. Feel free to reach out to Mike via email at: mikelulu007@gmail.com

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & Heating repairs and installations, Water heater sales, repairs and installations, water pipe replacement, broken and frozen pipes, faucet sales and installations, heating repairs, new furnace and boiler installations, baseboard heat installations, installation of toilets, garbage disposals, tub and shower valves, new tub and shower enclosures. Residential and commercial, new and old construction

Services we don't offer

Drain cleaning, Heat pump repairs.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.885 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
0%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 85 reviews

Clifford H.
07/2014
5.0
drain cleaning, remodeling, plumbing
  + 1 more
My bathroom sink and tub were suddenly out of service after a drain cleaning service punched a hole in the drainpipe with its snake. Mike came out on short notice, did a thorough inspection of the pipe's condition (not just the recent damage), and clearly explained to me the options and costs for repair and renovation. This was a 70-year-old lead pipe with a failing drum trap, so it made sense to renovate since the kitchen ceiling was already open. It was a somewhat challenging job since some rerouting was required to replace the drum trap with a p-trap. Mike did an excellent job of replacing the pipe and traps and checked thoroughly for leaks before leaving. I had my bathroom back in 1 day. While I probably could have paid a bit less if I'd had the time to shop around, I was very satisfied with the work and felt I received good value for the price paid.
Description of Work: Replaced old lead drainpipe and traps for a sink and tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Susan Q.
06/2014
5.0
plumbing
  + -1 more
Mike was prompt, efficient and cleaned up the bathroom after the service.
Description of Work: Installed and updated plumbing in a bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Anestis J.
06/2014
5.0
home remodeling, plumbing
  + 0 more
He was great on every aspect. He was just unbelievable. They did everything in a timely fashion, and it was such a professional work. It was a perfect work.
Description of Work: He worked on our bathroom. He fixed the shower. He reset the toilet. He redid the entire floor of the bathroom. He ripped it out and rebuilt the whole thing because the fill for the water and the toilet had created all sorts of problems. The bathroom walls were probably going to collapse or part of it was going to collapse. I have hired somebody like a year before and apparently they did not do a very good job. He fixed the poor job that was done. I had to get it done because I was going to rent the apartment which was what I did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Deborah B.
06/2014
5.0
plumbing
  + -1 more
I was extremely pleased with the service provided. He was professional and courteous. He gave good advice as to which toile to purchase. He was careful in the home to not make a mess while working. He mad sure the job was done correctly even though it took a bit longer. Everything was cleaned up when finished. It was a good experience.
Description of Work: Mike came to unclog the pipes. It ended up he also had to replace the toilet. I was extremely pleased with the service provided. He as professional and courteous. He gave good advise on which toilet to buy. He was careful in the home while working so as not to make a mess while in and out. He made sure the job was done correctly even though t took a little longer. Everything was cleaned up when finished. It was a good experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David O.
05/2014
1.0
plumbing, water heater repair
  + 0 more
I would never, never use him again
Description of Work: Misinstalled a water heater in a condominium I own at Thayer pond village in north oxford,ma. He removed the old water heater, which was wired at 220 volts. He installed a new water heater that was 110 volts, and wired it into a220 volt set up. The unit failed within a year, and as part of the failure, it was smoking, and blew out the circuit breakers. At the time of the install, I was recovering from cancer treatments. At the time of the failure of the unit installed by mr lulu, I was just beginning treatment again. I

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Leo O.
04/2014
5.0
plumbing
  + -1 more
The shower drain pipe was replaced within the time Mike had estimated and within the estimated cost. The worksite was kept clean and orderly during the work.
Description of Work: Replaced plugged drain pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Mike Lulu Plumbing & Heating
Mr [member name removed] thank you for the honest review. This really helps me and new customers to be able to read about other experiences with my plumbing service.

Darin M.
04/2014
5.0
plumbing, water heater repair
  + 0 more
I meant to write this review a long time ago, but completely forgot. Mike arrived on time and performed the work for the price as indicated. It did take him longer than he anticipated, as it appeared he had not performed this type of job in a while. It has been 2 years and his work was excellent and I have no problems with the water heater or the plumbing job that he did to replace the previous one and the hot water heater works fine. I had called a few other plumbers at the time whose prices were anywhere from a few hundred to almost a thousand dollars more expensive. They would quote me prices for the hot water tank alone that was several hundred more than it cost, as I had already researched how much the tank was. I have found some of these plumbers/electricians do not want to leave their house unless they clear $1000 for the job. I have had experiences in the past where I get a quote for "the better part of a day" of work and they are done in 4. When they say "half a day" it means 1-2 hours. They do not want you to do the math beforehand and figure out that they are going to pay themselves $500-$600/hour. If the hot water tank is $1200 then I think it is reasonable to pay $200-300 for a couple of hours of work...especially if they are by themselves. This is what Mike charged me because he already knew that I had several other quotes and that I was not going to be led to believe that it was going to take him all day to install a water heater. Mike also removed my other water heater included in the price, which a lot of the other quotes I received from some other local guys did not include or it was extra or one even told me he flat out doesn't take them. I did not even call anyone back who was not going to remove the old hot water tank as part of the service. I would recommend Mike without reservation to replace a hot water heater.
Description of Work: replaced my 35 gallon superstor hot water heater with a new 45 gallon superstor hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Mike Lulu Plumbing & Heating
[member name removed]. Thank you for taking the time to write your review.

Seth G.
04/2014
5.0
plumbing
  + -1 more
It went great. Mike showed up as promised, right on time, explained the work, finished in a quick and efficient manner, and even stopped back a few days later to re-fix something that I screwed up after the fact!
Description of Work: Mike installed a new sink for us after getting new counters installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from Mike Lulu Plumbing & Heating
Thank you for your review and for your continued business w/ Mike Lulu Plumbing & Heating.

Priyank K.
02/2014
5.0
plumbing
  + -1 more
was punctual. it wasnt something he could do coz it was a leak from the roof
Description of Work: called him to check a leak

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony S.
02/2014
5.0
bathtub refinishing, plumbing
  + 0 more
It went very well. Mike is a great guy and easy to work with. Top quality work, no issues....
Description of Work: Mike came to my home and identified an issue with a pipe that was causing a racket in my ceiling. He accessed the pipe, cut it out and replaced it with a flexible pipe and we have had no noise since. He has also installed a tub and moved our shower plumbing for us in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Mike Lulu Plumbing & Heating
[member name removed] thank you for the excellent review and thank you for your continued business.

Kevin J.
01/2014
5.0
plumbing
  + -1 more
Shower valve/diverter replacement went fine. Work looked very neat/professional. Mike does his work correctly (does not shortcut to save time). Pleasure to work with.
Description of Work: Changed shower valve, diverter and attempted to repair/replace drain stopper. Was not able to replace drain stopper as the drain in my shower is rare and after discussing with Mike decided not to fix.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$462

Response from Mike Lulu Plumbing & Heating
Thank you for taking the time out of your day to write a review

Robert O.
01/2014
5.0
plumbing
  + -1 more
The service call went as about as perfectly as any call can. We phoned Mike with a concern about no heat in our family room and our belief that it was caused by a frozen pipe and left a message. Within about 30 minutes he phoned back. Within an hour of the call back he was at the house and started the search for the problem. He promptly determined it was not caused by a problem with the gas boiler and then found and thawed and insulated the frozen pipe. I think he was here about 90 minutes, as he stayed a bit to make sure the cold pipe turned hot again. He also gave us other tips on how to prevent another freeze-up in this wicked-cold weather we've been having here. Like I said - about as perfectly as any service call can go. And reasonably priced - especially since it was an emergency call.
Description of Work: We had a pipe freeze. Mike came over, located the frozen pipe in the basement, thawed it out and then insulated the pipe to prevent a repeat freeze up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert O.
01/2014
5.0
plumbing
  + -1 more
Back in the spring of 2013 we noticed a problem with a 20+ year old gas boiler in our house. We found Mike on Angie's List and he came over and took a look. He determined part of the burner was corroded (flames were shooting out) and suggested we replace the unit and gave us a price. We shut it down and called in 2 other heating contractors to confirm the diagnosis - and get estimates for replacement. We chose Mike because in the process we explained that the original boiler never fully heated the house on the coldest days of the winter. We told the other contractors the same thing, but only Mike took the time to conduct a full and thorough heat loss estimate on the house and suggest a different size boiler, slightly larger than the original boiler, which we had long suspected was too small. As it was the start of summer, we asked Mike to put off the work until fall. He agreed. and when we phoned him in Sept - he fit us into his schedule was and at the house within a few weeks for the project. It took about a week to uninstall the old boiler, install the new boiler and other pieces of the new, replaced boiler system, install some new, additional baseboard in the coldest room of the house, and do some other plumbing involving a water filter (which we decided to have done at the spur of the moment since he was in the house). The whole project was on time and on budget. Best of all the house is fully warm this winter for the first time in all the years we've lived here. Thank you, thank you. Later we had him back to fix a frozen pipe. You will find that review on this website too.
Description of Work: Installed a replacement, new gas boiler for baseboard heating - plus a run of new baseboard in one of our rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Response from Mike Lulu Plumbing & Heating
[member names removed] thank you for the excellent review. I am glad you were happy with my service. It is always nice to hear good feedback from my customers. It was great working with both of you. Thanks again

Marie B.
01/2014
2.0
plumbing
  + -1 more
He never returned my call!! If you can't return a call, no matter how small the job may seem, then you weren't worth calling in the first place.
Description of Work: I contacted Mike Lulu Plumbing & Heating
Rating CategoryRating out of 5

Response from Mike Lulu Plumbing & Heating
Dear [member name], I am sorry that you feel the way you do. My only wish is that you spoke with me first or leave me a message on my voice mail. If you left a voice mail it was not on my business line. Most of my business consist of small jobs in and around your town. There is no reason for me not to call you back. There was obviously a mix up. I could understand a negative review if we had at least spoken and you did not like what I had to say. You never even gave me an opportunity to speak with you about any job in particular. This is my direct number. 774-696-0783 Please call this number if you need any plumbing or heating service in the future. I live one town over from you and would like the chance to change your thoughts about my company.

Cathy T.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
I Mike Lulu called me today and apologized for not getting back to me. I really appreciated that he called me and would definitely call him for plumbing service in the future. Mike was an absolute professional and very kind. I would recommend him the future.
Description of Work: I contacted Mike Lulu Plumbing & Heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Charles B.
11/2013
1.0
plumbing
  + -1 more
Never returned my call, was forced to repair the issue myself.
Description of Work: I contacted MIKE LULU PLUMBING AND HEATING
Rating CategoryRating out of 5

Response from Mike Lulu Plumbing & Heating
I have read your review of my company and I do appologize for lack of response. I do the best I can to follow up with all calls for service. Unfortunately sometimes I get extremely busy and some calls do not get the attention needed. I do appologize

David D.
10/2013
1.0
plumbing
  + -1 more
talked to mike on friday and told by mike he would be by monday or tuesday to review the job never heard from him again
Description of Work: nothing

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Mike Lulu Plumbing & Heating
Very sorry for not following up with you the next week. This does happen on occassion if I am very busy when a customer calls I may forget to return a call or fail to enter info into my schedule book. I am very sorry about the mix up, this is not how my company normally operates. Hopefully you will call back in the future and give me a chance to redeem myself. 774-696-0783

Manny O.
09/2013
5.0
plumbing
  + -1 more
Our washing machine has been broken for over a month after waiting for a tech, ordering parts and waiting for the tech to come out, it was fixed today. During the test we saw leaking again, it was the hot and cold water, both valves were corroded and were gushing as soon as the valve was opened. I called MIke Lulu Plumbing and MIke picked up, I told him what the problem was and what I needed (replace both valves). He gave me a cost and time estimate over the phone and said that he can have one of his guys out within an hour an half. If not he would come out himself. An hour later Mike came to the door and completed the job. Less time than he quoted and for a lower cost than quoted. MIke was very professional and his work is top notch, He used ball valves instead of gate valves. I have some upcoming projects, I will not hesitate to call Mike Lulu again.
Description of Work: Replaced corroded valves for hot and cold water going to our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lara E.
09/2013
5.0
plumbing
  + -1 more
Mike responded to our call and quickly made himself available. He diagnosed the problems, ran out for special parts, and completed the repairs in less than two hours. He was kind, courteous, and respectful. We will definitely use him again!
Description of Work: Diagnosed and repaired leaky pipes under kitchen and bathroom sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Anestis J.
08/2013
5.0
home remodeling, plumbing
  + 0 more
There was a slight tear in the seal of our commode. We had Mike come in. As he cleared away the seal - he discovered that much of the floor had rotted away. He ripped out the floor in the bathroom. He leveled it - built up floor beams then installed a new floor He then reset the toilet and expertly tiled the floor - It was amazing work - Oh yes, he also replaced part of the blue board in the bathroom which had water damage. Too boot, he also fixed a leak in our shower that a number of previous plumbers had not been able to fix. He's honest - extremely gifted as his craft - it was amazing really - The place was completely picked up - It was a real pleasure to have that level of professionalism, excellence and earnestness complete a very tricky job. You also couldn't beat the price - you'd have needed 2 contractors to complete it properly and he managed it by himself.
Description of Work: Redid a good portion of our bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Chris P.
08/2013
5.0
plumbing
  + -1 more
Installed replacement Fixtures
Description of Work: Fix Bathroom and Washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$443

Jane W.
06/2013
5.0
home remodeling, plumbing
  + 0 more
We were extremely pleased with Mike Lulu's work. The job entailed totally gutting to the studs the main bathroom of a 80 year old home, replacing walls(lathe and plaster), ceiling, floor (ceramic tile set in 2 inches of concrete) and fixtures. Mike and his subcontractors took great pride in their work, paid considerable attention to detail and went out of their way to ensure that we were aware of potential problems and their progress. Because of the age of the home there were some unanticipated problems (very weak sub-flooring, walls not square. The demolition work on the job was extensive. Floors leading from the bathroom, down the stairs and through the downstairs kitchen were covered with tarps to protect the floors, and the bathroom and surrounding areas were vacuumed/swept after work each day keeping dust to a minimum. Their workmanship was extremely good, Mike and his subs were quite friendly and respectful of our privacy, and the price of the job (not the highest or lowest of bids we received) seemed quite fair. We would highly recommend Mike Lulu and certainly intend to seek his services again.
Description of Work: Total remodel of second-floor bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Richard S.
04/2013
5.0
plumbing
  + -1 more
Punctual. Excellent work. Very neat.
Description of Work: Replaced 12 feet of old 3" cast iron drain pipe. Removed and capped off unused section.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Richard B.
04/2013
5.0
plumbing, water heater repair
  + 0 more
My old 80 gallon electric water heater was leaking, but not catastrophically, at a house I maintain for my elderly in-laws. On Monday morning, Mike Lulu answered the phone himself, we discussed the job; I asked for a 50 gallon replacement, and he could fit the job in on Wednesday. Mike was upfront that the job would need 2 workers due to the weight of the old unit. Mike offered to reduce the price of the job by leaving the old water heater on site for later disposal by a third party. However, I wanted the job done and over, to minimize inconvenience to my in-laws. Mike and his assistant moved the electric dryer out of the way, drained and removed the old water heater, installed the new one, and moved some copper pipes so they would be secured on the joists. They installed a ball valve on the water heater supply. They re-installed the electric dryer. They dollied out and disposed of the old unit. The new unit was a Bradford White Jetglas brand. They were on site for about 3 hours. Job turned out professionally done, and Mike & his assistant were very personable with my father-in-law. I chose Mike because he was close by geographically, had good Angie's list ratings, and fit the job in promptly. It did cost a bit more to have Mike get rid of the old unit versus finding a local trash/salvage service, but it was well worth it to have the job done in 3 hours and keep the in-laws happy.
Description of Work: Replace leaking water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

James T.
03/2013
5.0
plumbing
  + -1 more
He is really great. He is professional and comes when I need him to.
Description of Work: He ran plumbing for a store for me and I still have a contract with him

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

20 Causeway Road, Dudley, MA 01571

http://www.luluplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
General Remodeling,
Drain Cleaning,
Water Filtration and Softening,
Bathtub Restoration,
Dryer Vent Cleaning,
Natural Gas Lines,
Water & Smoke Damage

FAQ

Mike Lulu Plumbing & Heating is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Mike Lulu Plumbing & Heating accepts the following forms of payment: Check,MasterCard,Visa
No, Mike Lulu Plumbing & Heating does not offer free project estimates.
Yes, Mike Lulu Plumbing & Heating offers eco-friendly accreditations.
No, Mike Lulu Plumbing & Heating does not offer a senior discount.
Yes, Mike Lulu Plumbing & Heating offers emergency services.
Yes, Mike Lulu Plumbing & Heating offers warranties.
Mike Lulu Plumbing & Heating offers the following services: Plumbing & Heating repairs and installations, Water heater sales, repairs and installations, water pipe replacement, broken and frozen pipes, faucet sales and installations, heating repairs, new furnace and boiler installations, baseboard heat installations, installation of toilets, garbage disposals, tub and shower valves, new tub and shower enclosures. Residential and commercial, new and old construction
Drain cleaning, Heat pump repairs.

Contact information

20 Causeway Road, Dudley, MA 01571

http://www.luluplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM