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LOVETT PLUMBING & HEATING

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING, HEATING AND GAS SERVICES. EMERGENCY BOILER & WATER HEATER REPAIRS & REPLACEMENTS. INSTALL BUDERUS & BURNHAM GAS BOILERS. SPECIALIZE IN OLDER RESIDENTIAL HOMES FOR REPAIRS & REMODELING.

Services we don't offer

WARM AIR FURNACES & CENTRAL AIR CONDITIONING.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 127 reviews

JOE S.
09/2010
5.0
plumbing, water heater repair
  + 0 more
They provided excellent service. They were prompt; they came when they said they would. I would use them again.
Description of Work: They replaced a water heater, three faucets and installed a new utility tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sharon L.
09/2010
5.0
plumbing, water heater repair
  + 0 more
Went very well. Mr. Lovett responded promptly to my call, and we were able to schedule the water heater replacement for the next day. (This was not an emergency.) He arrived as scheduled, and he and his apprentice carried out the work. I also asked him about other plumbing questions, and he gave me recommendations on what to do and how long I could delay on these jobs. It's good to find a reliable plumber.
Description of Work: Take out old water heater, put in new Bradford White water heater and hook up, dispose of old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Angelica B.
06/2010
5.0
plumbing
  + -1 more
From our first discussion and through the first part of the job Lovett has been helpful and professional. We're still waiting to finish the knobs, but the leak is gone and the valves work great.
Description of Work: Our shower valves and knobs broke and we needed to replace them, but we will be replacing this bathroom in the near future so we didn't want to change to a single knob system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Patricia C.
06/2010
2.0
plumbing
  + -1 more
Would have liked a phone call. Maybe he's just too popular from his Angie's List reviews?
Description of Work: Called in October 2009. Left message on machine. Never returned phone call.

Rating CategoryRating out of 5
responsiveness
2.0


peter M.
06/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything had went fine. They did a good job and showed up on time.
Description of Work: We used them for heating services. They fixed our gas boiler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

KATINA S.
05/2010
5.0
plumbing, wells
  + 0 more
I initially called to have them check out our water pressure booster pump because it seemed like it wasn't working consistently. Charlie was very responsive--I called him on a Saturday and he came on Monday morning to check it out. It turned out that he could either replace the pump we had and he gave me a quote for that, or we could replace the entire pump with a higher volume, better quality pump. Given the quote for repairs, and not knowing if the repairs would last very long (because of the lower quality of the pump), we opted to purchase a new one. Charlie had it installed by the end of the week. He was very professional and efficient, did high quality work--even added additional by-pass pipe so that if something happened to this pump, it could easily be removed without inhibiting our ability to have running water.
Description of Work: Replaced our water pressure pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Joseph B.
05/2010
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Everything went very well. He is very responsive and reliable. He returns his phone calls, which is very nice.
Description of Work: They installed 3 boilers and 2 water heaters in my old home and my new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ira G.
03/2010
5.0
plumbing, water heater repair
  + 0 more
No problems. Eric came promptly and did the job.
Description of Work: Replaced leaking water heater, and also replaced washing machine valves.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,240

MOLLY & HARRY M.
03/2010
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
He changed the zoning so we could heat individual parts of the house. Also, the new radiators run virtually silently. His crew worked very well together and seemed very knowledgeable about the work being performed. I feel I received quality work for the price we paid. This was a very large project, and they completed it to my satisfaction.
Description of Work: He installed a Buderus gas boiler. Also, our house had steam radiators, which he changed to a forced hot water heating system. He had to practically take apart the entire house to replace all the piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,300

ALEXA & KENNETH B.
12/2009
5.0
plumbing
  + -1 more
Left messages on Sun. eve. They called back 8 AM on Monday and were on the job by 10:30. Friendly, courteous, and neat technician listened to my suggestions, absorbed them and implemented a better solution than I anticipated. The repair resulted in re-routing the original lines so they are in the heated envelope of the house and will no longer freeze. This has been a problem since the house was built in 1929.
Description of Work: Re-routing of leaking kitchen hot and cold water pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$750

Derek M.
12/2009
5.0
plumbing
  + -1 more
He did a good job and I would absolutely use them.
Description of Work: We had a leak in the bathroom tub and he fixed that. He also installed a instant hot water kitchen sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MEGAN R.
11/2009
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I contacted them through email Thursday. They phoned back 10am Monday and we arranged for the work to happen 2pm the same day. He arrived five minutes early, was competent and knowledgeable, fixed the problems we had, and didn't do things which were unnecessary. In one case, he told me how I can fix it myself.
Description of Work: Maintenance of steam heat system, fixed wobbly toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

WALTER & EILEEN E.
10/2009
5.0
plumbing
  + -1 more
He's very pleasant, answers the phone himself, and the people that work for him are also pleasant and hard working. They have a great response time from when you call to when they show up. They are also very tidy, which I appreciate.
Description of Work: He's put in an entire steam heating system in our home, replaced the gas hot water heater, disconnected/connected the gas dryer, replaced the spout on the bathtub, and did troubleshoting of the steam heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLES O.
09/2009
5.0
plumbing, water heater repair
  + 0 more
I called to get an estimate. Charlie came out that day and gave me a price. He also spent some time answering questions I had on other plumbing issues. The defective water heater was covered by a warranty which he called about and confirmed. He scheduled a time for first thing the next day. He arrived on time and completed the work. Very professional and a neat and clean job. I would recommend him without hesitation.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jason & Kendra C.
09/2009
5.0
plumbing
  + -1 more
Service was fantastic. Charlie returned calls immediately, answered all questions on what needed to be done, code/permit requirements, etc. and price was excellent. He worked around our kitchen cabinet and electrical install schedule and came exactly when he said he would. All work was done right the first time and extremely neat (solder joints, piping, etc. was very professional). Everything went exactly as planned and promised, and they were extremely fast and efficient. They were also really nice to deal with and made us feel like we were their top priority. Will definitely use again on upcoming projects. I just joined Angie's list otherwise would have posted a review for them sooner.
Description of Work: Installed entirely new plumbing for kitchen redo; water, waste and gas to range and moved steam radiator. Removed old water and waste pipes from old sink location on other wall, then ran new water, waste and vent piping to new location and connected all fixtures including dishwasher and disposal. Installed and connected a new gas line to range (previous range was electric) and moved the piping to a steam radiator that was relocated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

CHRIS M.
09/2009
5.0
plumbing
  + -1 more
I called 4 different companies and he was the first person to call me back. His estimate was the lowest of all the 4 estimated I got. He gave honest feedback of what he thought was the most appropriate solution. He responded through email on follow up questions I had. He did all the work quickly and completed it before the time frame he gave us. I recommend him highly.
Description of Work: I used Lovett Plumbing & Heating last week to replace a water heater and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Brian K.
08/2009
5.0
plumbing
  + -1 more
I had put in a request for a water line to be installed for my refrigerator, and Charlie at Lovett plumbing was the first person who called be back. Charlie sent a plumber named Eric to do the work. He arrived right on time, did a great job, and was very efficient. I'm very happy with the work they did, and will be using them for my plumbing needs in the future.
Description of Work: I needed a water line installed for my refrigerator. The refrigerator is a ways from the sink, and there are no cabinets between the fridge and sink counters, so we had to put a water line up from the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

katharine G.
07/2009
5.0
plumbing
  + -1 more
He was terrific from start to finish. He was responsive calling back, set the time and came promptly. He diagnosed the problem with water on the floor accurately tracing it to a corroded faucet. He explained in detail, was highly professional, polite and very nice. I will definitely use him again for any plumbing issues.
Description of Work: Charlie Lovett and his assistant replaced a faucet in a bathtub, fixed a leaky faucet and cleared all the drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Victor B.
07/2009
5.0
plumbing
  + -1 more
responded immediately for the estimate. Came back the next day to fix problem. Very unobstrusive, workers cleaned up after themselves. The final bill was less than estimated as the job was more straightforward than anticipated. I liked their honesty and professionalism. will use them again
Description of Work: Lovett plumbing came to fix a leaky pipe in the kitchen. z

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$375

ANASTASIA K.
07/2009
5.0
plumbing
  + -1 more
Charlie Lovett happened to be able to look at my problem the same day. He advised me as to the probable cost. He arrived when he said he would. He explained the problem and gave me the choice of replacing my diverter. He really seemed to know what he was doing.
Description of Work: I called Charlie Lovett because my regular plumber was unavailable. My immediate problem was that no cold water was coming out of my bathroom sink faucet. In addition, my kitchen sink hadn't had good water pressure for a while. He immediately diagnosed the no-cold-water problem in my bathroom sink. The cold-water valve under the sink was closed. I must have inadvertently closed the valve while I was storing something under the sink. He opened the valve, and the water flow was fine. He diagnosed the water pressure problem in kitchen as a faulty diverter, a little thingie somewhere in the fixture that directs water flow to the sprayer when you push the lever on the sprayer. He made an adjustment that improved the water pressure, but gave me a choice of replacing the diverter or staying with the existing diverter. I decide to replace the diverter. The water pressure is now great. The remarkable thing about his visit is that two other plumbers whom I had asked to look at the water pressure problem were unable to diagnose it. They both said they really couldn't tell where the problem was. They both also recommended that I replace the entire kitchen sink fixture and hope that would fix the problem. Charlie Lovett pinpointed the problem and fixed it without my having to make a larger expenditure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

BEVERLY S.
02/2009
5.0
water heater repair
  + -1 more
It went great. It's a pleasure to deal with Charlie Lovett. He is very responsive and helpful, and I think his prices are well within reason. He is now my official plumber!
Description of Work: Lovett Plumbing installed a new hot water heater in Jan. 2008. It went great A+ rating. Then this Sat., 2/21/09, I had no hot water. I called Charlie and he said he could come over on Sunday, late afternoon, when his wife returned from a trip(he has children to tend to). I responded that I could wait until Monday. While I was out on Sunday, he called & was coming over, but I was not home. He came about 9:15 Monday morning and checked it out. The gas regulator was broken and it was covered under warranty...no charge to me. While he was here, I asked him to fix a leak in my kitchen sink. He replaced some O rings. Everything went great. After he left, I turned on the hot water, but it just trickled and wasn't hot. I checked the unit and it didn't seem to be working. I called his cell phone and he walked me through turning the water supply back on. It was located so I could not see it, but he ID'd it very well for me. He said that should solve the problem, but I mentioned I smelled gas. He said he'd be right over, and he was. He tested all lines for a gas leak, and they were all OK. The hot water was flowing again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

GREG C.
02/2009
5.0
plumbing
  + -1 more
Excellent. Charlie Lovett made the repairs the same day as my call -- other plumbers wanted me to wait up to two weeks, and quoted me much more.
Description of Work: Repaired leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

John G.
01/2009
5.0
plumbing
  + -1 more
Gas furnace stopped heating during the night. Charlie answered my call within 10 minutes, arrived within an hour and had the furnace working again within an hour. He was professional, efficient, and thorough. He diagnosed the problem within five minutes using a voltmeter and logic. He cleaned up completely. He explained everything he was doing and had suggestions for avoiding the problem in the future. I was very impressed with him.
Description of Work: Gas furnace failed to ignite. Charlie diagnosed the problem promptly and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Steve B.
10/2008
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Great. Not only did he fix the problem but he was willing to explain the work.
Description of Work: We have an indirect water heater, so the same system heats water and provides heat. We were getting heat in our bedroom all year long, and needed a flow check valve replaces. Charlie and his assistant arrived when they said, and spent a few hours tracking down the problem and doing the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

JAMES O.
07/2008
5.0
plumbing
  + -1 more
They completed the job very fast (around 20 minutes total) and did a superb job. I was tempted to give them a B on price because they charged for a full hour, but everyone does that and I shouldn't penalize them for being so efficient.
Description of Work: They fixed two sink faucets (in different bathrooms). One didn't work at all. One was too difficult to turn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

177 SYLVIA ST, Arlington, MA 02476


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Appliance Repair,
Natural Gas Lines,
Appliance Sales and Installation,
Wells and Pumps

FAQ

LOVETT PLUMBING & HEATING is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

LOVETT PLUMBING & HEATING accepts the following forms of payment: Check
No, LOVETT PLUMBING & HEATING does not offer free project estimates.
No, LOVETT PLUMBING & HEATING does not offer eco-friendly accreditations.
No, LOVETT PLUMBING & HEATING does not offer a senior discount.
Yes, LOVETT PLUMBING & HEATING offers emergency services.
No, LOVETT PLUMBING & HEATING does not offer warranties.
LOVETT PLUMBING & HEATING offers the following services: PLUMBING, HEATING AND GAS SERVICES. EMERGENCY BOILER & WATER HEATER REPAIRS & REPLACEMENTS. INSTALL BUDERUS & BURNHAM GAS BOILERS. SPECIALIZE IN OLDER RESIDENTIAL HOMES FOR REPAIRS & REMODELING.
WARM AIR FURNACES & CENTRAL AIR CONDITIONING.

Contact information

177 SYLVIA ST, Arlington, MA 02476


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM