Radon Diagnostic Services

The design that was proposed at the initial visit for the estimate ended up being problematic when the technicians came to do the actual installation. It was only with my help that they were able to solve the problem. I was convalescing from knee surgery so it was somewhat inconvenient for me to have to get up and out to figure out the situation. It ended up all right in the end; they did good work with no mess. The post-installation test confirmed a significant reduction in the level of radon gas in the basement of our house.

Jeff came on site and did an estimation, he is very knowledgeable and did not over engineer the project, the worker came on time and did the whole thing in a few hours. Later on we found out the fan is making loud noise and the company came back and swap the fan.

I was told my system was in good working order at this time. They did not try to sell me a new system but said they would be available to help when my blower fan needs to be replaced.

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Fabulous.? In and out in less than a day.? Made very little mess and cleaned up completely.? I was in the middle of a build-out project and the accommodated my schedule.? Radon level went from 8 to less than 1.? Perfect.

Fabulous.  In and out in less than a day.  Made very little mess and cleaned up completely.  I was in the middle of a build-out project and the accommodated my schedule.  Radon level went from 8 to less than 1.  Perfect.

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I would highly recommend their service.

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Very professional installation with good finish touch. Patient with all follow up questions.

Installation went very well.  Radon levels were greatly reduced.  I had been working with them to check the existing venting and to investigate ways to reduce the Radon level even further.  As of about March 1st they have failed to return any of my calls.  At one point their answering machine service alerted me that there was no additional room to leave any more messages.  They may have gone out of business.  I can understand that, but I am disappointed they never called back to let me know about the situation.

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It went very well. As he is located in Andover, he gave us an approximate cost and date to do the work at which time if there was something unusual we could reschedule. That was the arrangement we agreed to, as the company is in Andover and giving an exact quote without seeing the layout was not possible. Sure enough, we needed to reschedule but both times they were very punctual and professional. They were very upfront, easy to work with and I wholeheartedly recommend their services.

The crew members were VERY considerate, prompt, efficient. They did a great job, cleaned up after their work, sealed all areas, 'hid' pipes, etc. very well, tested the system, explained it to us. The system is quiet (we don't hear it at all unless we're right beside it at the side of the house) and works exactly as assured it would.

Almost a year later and the system is still perfect.

I highly recommend this company.

They were very professional, quick to respond, prices were reasonable.  The tech was personable and happily answered all of our questions.

The gentlemen who came very helpful and professional.  They explained the process and did a very nice, neat job of putting the fan in our attic.  The price was reasonable compared to the one other quote we had and we are happy with the work.

Installation went smoothly.  Our basement has many stress cracks that had to be sealed and they got them all.  Radon test came back well within acceptable limits.

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Overall the experience was excellent.
I spoke with the owner of the company over the phone and set up an appointment for him to personally inspect our house and come up with a design and proposal specifically for our house.
We received the proposal for $1,080 about 24 hours later.  That was right in the range of the $1,000 - $1,200 that I had heard this service cost from friends and family.
We scheduled a time for one of the installers to come to the house. We received a call that the installer's van had broken down on the highway and that would need to reschedule the appointment for another day.  However, within the hour he had called back and was able to do the install the same day, which was appreciated.
They installed a PVC pipe through the basement slab and also through the outside of the house, running the pipe along the side of the house just above the roof line facing our neighbor and not seen from the street.  The fan and motor were also installed on the outside of the house.
The install looks very professional and most importantly well-sealed off from the outside.  The cost of the project was exactly as quoted ($1,080) and they also provide a test kit, which we sent in about two weeks after the install.
Our pCi/L level had fallen from over 8 to just under 2 in those two weeks, so job well done.