Pinnacle HVAC

My initial inquiry to Pinnacle to get a proposal on installing central a/c in our 1935 home. Of the various companies we met, Pinnacle was the most responsive and best understood our needs. The advice we received was fantastic and led us to make decisions that were absolutely the right ones for us: two zones with heat pumps, a third area with mini-split. The installation crew was respectful of our space amidst the disruption that is naturally going to occur, and always very pleasant to have around the house. I was so impressed with the work that I went on to have an aging boiler replaced with a new Viessmann boiler and am so pleased to have made that additional investment in our overall HVAC systems. These guys really are the best. I'd be happy to be a reference.

The appointment was made promptly, the technician showed up as scheduled and performed a basic preventive maintenance. He worked quickly. I was disappointed to learn there was an additional travel charge added to the bill. This had not been discussed up front.

I feel we overpaid for something we could have done ourselves. Did not feel they were honest with us. Did not even check if problem was fixed before they left.

They did a great job!

I spoke with Jay Savoie within minutes of my e-mail. He was very helpful in listening to my plight and I would have moved with him but decided to accomplish the repair myself. As I indicated to him, should the furnace need repairs or replacement in the future, he will be the first person I will call.

Jay called me immediately after I submitted my request. He was friendly and professional. He took time to explain what the service entails.

Job was completed, and satisfactory . Would recommend this company. the price was reasonable as well, compared to others.

Articulate, fast and spot on.

prompt, imformative, did job well.

Jay from Pinnacle came out promptly and was extremely knowledgeable. I have never had a better experience with someone doing work on anything in my home. He was courteous, forthright, and friendly. He did excellent work and I would highly recommend him to anyone.

Pinnacle communicated with us right away and was flexible with appointment times. They came at the agreed time we made, were fast and gave good advice for the future of our heating system. Thanks!!