Overall, the employees willingness to work with me concerning the contract went well although I have not contacted them as of this date with my concerns due to personal situations.
Description of Work: Work was not performed; I only received an estimate. So I can only review the estimate process done with this company. I had 2 or 3 appointments to talk with an employee regarding the installation of a deck. He arrived on time, was polite and seemed knowledgeable. He offered suggestions on work I wanted done. As far as the written estimate is concerned; I like for it to include separate labor and material charges; start and completion (estimate) dates; materials list etc. The estimate given to me had none of these items, which was a concern to me. I called the manager about it and said he would have the employee call me, which he promptly did. I was given the option to write a letter and tell them what exactly I wanted to be included in the estimate. This was a very considerate offer but I thought it seemed unusual for a company not writing an estimate, as several companies I have had work done for me, with the items mentioned earlier to be included in the estimate. I gave the company a "B" for professionalism due to the way they write up contracts, not in regards to their personal professionalism. Due to personal situations, I have yet to contact the company. It is winter now so I will wait until spring. I would contact them again if I need to have work done in the future.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
Carole H.
08/2011
4.0
handyman service, remodeling
+ 0 more
It was a good experience talking with Eric. He has the ability to explain how things work ad I appreciated his time.
Description of Work: Eric, from Metrohansyman, came out very soon after I called for an estimate. He was a very friendly and knowledgable person. I needed my house foundation to be repaired and then painted; plus fill in the large gap berween the concrete driveway and the foundation.. He described everything he would have to do and it all sounded good, but the cost was too steep for me. I would have hired him in a minute if it had been a better estimate. He was very likeable and always returned calls.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Brett K.
04/2010
5.0
remodeling, roof cleaning
+ 0 more
Eric & his wife Julie run this business and did a good job communicating, providing a very reasonable estimate, and Eric completed the work on time as promised. It's hard to find highly competent handyman types that are punctual, knowledgeable, AND reasonably priced. Eric is a keeper and I will recommend him to friends, family, and coworkers with confidence.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
General Remodeling,
Roof Cleaning,
Handyman Services,
Foundation Repair,
Interior Painting,
Exterior Painting
FAQ
Metrohandymen LLC is currently rated 4.9 overall out of 5.
No, Metrohandymen LLC does not offer free project estimates.
No, Metrohandymen LLC does not offer eco-friendly accreditations.
No, Metrohandymen LLC does not offer a senior discount.
No, Metrohandymen LLC does not offer emergency services.
No, Metrohandymen LLC does not offer warranties.
Metrohandymen LLC offers the following services: Handyman Work