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Highland Basement Waterproofing

Basement Waterproofing, Wells and Pumps, Foundation Repair,

About us

Angie's List Super Service Award in 2009, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 and 2020. Basement waterproofing done by trained technicians with many years of experience. Our work is guaranteed for the life of the structure regardless of ownership. Family owned & operated. Additional Phone - (888) 871-8130.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Basement waterproofing done by trained technicians with many years of experience. Our work is guaranteed for the life of the structure regardless of ownership.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9195 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 195 reviews

Brian B.
01/2016
5.0
basement waterproofing, wells
  + 0 more
Overall they did a great job! The price was competitive with the other outfits I received bids from, the workers showed up on time, and they provided a quality result. Not only did they put in a perimeter waterproofing system; they repaired the cracks in the walls and put sheets on the walls to ensure those would not be an issue in the future. Will recommend using them in the future.
Description of Work: Full perimeter basement waterproofing with sump pump and battery backup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Amanda P.
12/2015
5.0
basement waterproofing
  + -1 more
Very well. Crew was professional and friendly. Very knowledgeable. Helped us move the washer and dryer. Took extra care to keep the area clean as possible. Final inspection and walk thru of the completed project was wonderful. Tim Miles answered all our questions. Would recommend Highland Basement Waterproofing to anyone. Very competitive price, too !
Description of Work: Basement waterproofing system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

janet W.
10/2015
5.0
basement waterproofing, wells
  + 0 more
they did what they said they would do, when they said they would do it for the price they quoted. They cleaned up after and were pleasant and professional.
Description of Work: installed a french drain and sump pump in my basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Brenda E.
10/2015
5.0
basement waterproofing
  + -1 more
It went well. they explained what was to be done and it has a lifetime warranty.
Description of Work: they waterproofed a section in a room of our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Matthew H.
10/2015
5.0
basement waterproofing
  + -1 more
This company was a pleasure to work with. They showed up on time, gave a fair quote, and performed the work that was needed. They were able to complete the job while I wasn't at home. Everyone I have been in touch with has been friendly and I would definitely recommend this local company for anyone looking to waterproof their basement. Lifetime guarantee!
Description of Work: French drain along the inside wall of my basement with paneling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Roger W.
09/2015
5.0
basement waterproofing, foundation repair, remodeling
  + 1 more
Went great. I had a crack from the top of the wall to the bottom in my basement. They very nicely cut out a section of the drywall in the basement then jackhammered the crack, filled it up with a special filler and finished the job by gluing a board over top of the crack. They were very professional, super nice and kept the area clean! They got the job done within the time they told me it would take! I received my certiticate of work completed warranty within a week or so. I would definitely use them again in the future!
Description of Work: Repaired crack in basement wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jane H.
09/2015
5.0
basement waterproofing, wells
  + 0 more
The workers were professional and were on time..
Description of Work: Waterproofed our; basement and installed a sump pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Stephanie M.
07/2015
5.0
basement waterproofing
  + -1 more
I ended up not needing to use their services. I was disappointed that I paid $50 for an inspection, when he said he would have done that for free. He did say I could use the $50 voucher if I ever needed any waterproofing services in the future.
Description of Work: The provider came out to my house and inspected my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mary S.
05/2015
5.0
basement waterproofing
  + -1 more
Mike Durham actually called and asked if he could come a little earlier than our appointment. He got there when he said he would and looked over the situation. He gave me several options including (due to the unusually large amount of rainfall this spring) not to necessarily have the work done at this time. I elected to wait, but have no doubt that if I need the work in the future, Highland will be the company I call.
Description of Work: He looked at work I previously had done by another company (in 1995) to waterproof my basement. I had some leaks due to the recent rains

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lela D.
04/2015
5.0
basement waterproofing
  + -1 more
It probably took them a day with about 6 or 8 workers. They were good.
Description of Work: They water proofed the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Shirley C.
04/2015
5.0
basement waterproofing
  + -1 more
Everything went very well. Mr. Mike Durham, the president and owner, was very professional, honest, and reasonable on price. The work was done very promptly. There was very little if any dust or dirt left to clean up. And most importantly, the basement cracks no longer allow water to enter the basement. His employees are very friendly, knowledgeable, and professional. Overall, it was a very good and pleasant experience. I would most definitely recommend Highland Basement Waterproofing, Inc. to others. In fact, I have already recommended them to a neighbor.
Description of Work: Repaired four cracks in our poured concrete basement walls. Also, installed new sump pump. Repaired caulking around basement window and caulked around electric entry hole in basement wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,795

Chris G.
04/2015
5.0
basement waterproofing
  + -1 more
We didn't have anything major at all but they responded very quickly. We didn't wait. They were very good. They actually got here before anybody else could. They were punctual. My husband was home and I wasn't. He was very pleased.
Description of Work: We used Highland Waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Mary Lou S.
01/2015
5.0
basement waterproofing
  + -1 more
They were very professional and punctual we appreciate that in a contractor as it doesn't usually happen. We would use them again in the future should we need them hopefully not.
Description of Work: Highland basement had done some work in our basement before we bought it. We just continued the waterproofing in a section of the basement that previously had not leaked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,163

Betty M.
12/2014
5.0
basement waterproofing
  + -1 more
They came in, did their job and left. They were very nice and cleaned up after themselves.
Description of Work: They cleaned out my wet basement and waterproofed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrence G.
11/2014
5.0
basement waterproofing
  + -1 more
The gentleman that came over was very professional and gave first class service. They sent my analysis in the mail and everything. I highly recommend them.
Description of Work: $50 for $300 Worth of Basement Waterproofing, Plus an Inspection Report

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cindy C.
10/2014
5.0
basement waterproofing, wells
  + 0 more
Went well. He helped find areas for future projects to improve the life of our home.
Description of Work: Inspected basement, sump, and any point of water entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Mehrnouch M.
10/2014
4.0
basement waterproofing
  + -1 more
Although he spent some time trying to determine the cause of the problem, he was only able to provide couple of suggestions. I had my own theory and shared it with him. Finally, I decided to go with my own suspicion and we left it at that. He was interested to hear from me afterwords to see weather my suspicion was the cause of the issue.
Description of Work: He inspected the basement. Also, he did go around the property for more inspection. Obviously no waterproofing was performed.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bruce F.
10/2014
5.0
basement waterproofing, wells
  + 0 more
The guys showed up ready to work. They put up a plastic "wall" to keep their dust and mess out of the rest of the house. They were done in under 4 hours. The finished project looks great so far. I am pleased.
Description of Work: Put drain pipe and sump pump in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,188

Mike J.
10/2014
3.0
basement waterproofing
  + -1 more
When they called to make an appointment to come out they said they will come give inspection, however refused to honor deal of $300 worth of basement waterproofing. She said they will come out and do a report, but the $300 would be applied to a $5000 basement waterproofing. The deal was not worded that way and I did not want to pay $50 for nothing.
Description of Work: Basement waterproofing and inspection.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0

$50

Todd S.
10/2014
5.0
basement waterproofing
  + -1 more
Very well, Waterproofed crack in basement foundation wall. removed slab at wall, exposed old waterproofing piping, placed panel to divert water to old pipe that was clear, backfilled with gravel, patched concrete slab.
Description of Work: Waterproofed crack in basement foundation wall. removed slab at wall, exposed old waterproofing piping, placed panel to divert water to old pipe that was clear, backfilled with gravel, patched concrete slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

E Ramsey K.
09/2014
5.0
basement waterproofing
  + -1 more
Called 3 different " Basement Waterproffing" companies. Highland Basement Waterproffing was the first that I called & they could come the quickest. One was comming later that day & the other 2 days later. Highland gave a very low price & I signed up with him at that time. They were going to come on Thursday. Later that day, they called back & said that they could come out then. They got here at 3:30 and were finished in a little over an hour. The quater size hole turned out to be an opening for a sewer line. Home is over 50 years old, we had septic tank for 15 to 20 years. Then we got sewer lines. Every thing looks fine; waiting for a hard rain to find out that it's OK.
Description of Work: Had leakin basement wall. About 3 to 4 galons of water cane in at each of the last 3 hard rains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Larry B.
09/2014
5.0
basement waterproofing
  + -1 more
Excellent work and workmanship! The estimator, Mike Meyer, told us exactly what they would do and how they would do it. He did not try to sell us anything we didn't need. In fact he advised us we didn't need the whole basement done, just the one side. I had used them previously at my mother's house, which another contractor had supposedly waterproofed, and that house has not had a drop of water in years. I recommend them anytime.
Description of Work: Waterproofed 1 side of basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$937

Maureen B.
09/2014
5.0
basement waterproofing, wells
  + 0 more
Highland Basement Waterproofing sent their excellent staff (Tim, Steve, Toby, and Troy) to waterproof my basement to prevent chronic leaks. They did a great job, and I am sure they have defeated the leaks. The staff members were very considerate and took care when entering the house to get to the basement. They explained what was being done and assured me that they would help should the slightest problem arise. I also would like to commend Amelia of Highland Basement Waterproofing for keeping me informed about the schedule for the workmen, Definitely, I recommend this company.
Description of Work: My basement was waterproofed, a 3 foot wide drain was installed, and a sump pump installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

CAROLINE D.
09/2014
5.0
basement waterproofing
  + -1 more
very prompt and professional. notified us of appointments. very neat and clean.
Description of Work: fixed leak in basement wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Daniel A.
08/2014
5.0
basement waterproofing
  + -1 more
The service was great. They were on time for the appointment. They took a look at the basement and said everything was in good shape. They gave me a report and did a professional job.
Description of Work: I purchased a big deal for $50 for $300 worth of basement waterproofing, plus an inspection report.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

4635 Illinois Ave, Louisville, KY 40213

http://www.highlandwaterproofing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
General Remodeling,
Home inspection,
Drywall,
Water & Smoke Damage

FAQ

Highland Basement Waterproofing is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Highland Basement Waterproofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Highland Basement Waterproofing offers free project estimates.
Yes, Highland Basement Waterproofing offers eco-friendly accreditations.
No, Highland Basement Waterproofing does not offer a senior discount.
Yes, Highland Basement Waterproofing offers emergency services.
Yes, Highland Basement Waterproofing offers warranties.
Highland Basement Waterproofing offers the following services: Basement waterproofing done by trained technicians with many years of experience. Our work is guaranteed for the life of the structure regardless of ownership.

Contact information

4635 Illinois Ave, Louisville, KY 40213

http://www.highlandwaterproofing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM