T.P.'s Roofing & Exterior

This clown put a new roof on my house and my bedroom ceiling collapsed after leaking. He wouldn’t fix it and I ended up paying a reputable company to fix his mess.

When I first spoke with Tom on the phone, he sounded great. Very polite and business like. The rest of the project did not follow in the same fashion. He came to our house to quote on damaged siding and mentioned the roof could be fixed. After receiving other quotes, we decided to go with Tom based on his honesty and politeness. We received a quote on the siding, but never the roof. This began the first week of March and when asked when it could all be completed, he stated 2-3 weeks. Well, it took well over 2 weeks just to get everything straightened out with Tom so we could call the insurance. The adjuster was backed up and took a week to get out - no fault to Tom on that account. At this point, the return of phone calls was not consitent or timely. The day the adjuster was to be there, he stated he would be there early to get a ladder set up and be ready. Well, the adjuster showed up exactly on time and no Tom. He pulled up a couple minutes after the adjuster arrived. From this point, we were constantly being pressured about writing a check out to him - before a contract was ever even showed to us. As before, every timeline we were told, never happened as it was stated by Tom. Even the samples for the house. Didn't have one the day the adjuster was there... Oh, I'll drop one off later today. Sorry, couldn't make it. We'll have one dropped off tomorrow. Did you get it, no? I'll get one to you tonight... etc. 5 Days later, we received a sample board to select from. At the time he dropped the samples and a contract off, he requested a check. My husband stated he would like to review the contract and no money would be paid right then until we read the contract. The reaction from Tom was uncalled for. He said he was expecting the check right then and it should only take 30 seconds to review the contract. Everything you ready, includind here on Angie's lists, tells you to run the other way when being pressured for a check or to sign a contract immediately. Also, my husband stated he would like a start and finish date included on the contract. With Tom's reply being disrespectful and something about including breaks and such. He even complained about gas money. When I talked with Tom on the phone, I told him we were completely wanting him to do the work, but after his actions we were thinking about going elsewhere. Then he went on to say that this happens because people want the money or want to find someone cheaper. He would charge us for the services provided to us thus far. After a 40 minute phone call and his apology, we discussed the miscommunication. We decided to continue with Tom only on the fact that we would not pay him any money up front and he offered to do the siding no charge as a conession. Our job was then delayed well over another week from this time. The project was slated to begin on 4/25 (he first visited the house the first week of March). The first day, they arrived at 9. We received excuse after excuse on everything - Tom was hardly there. He mentioned some medical thing, but at this point our trust in his word was nothing. So, I'm not sure how true this was. By the end of the first day, 3/4 of the roof was completed - for a basic roof, no chimney. For comparison, some friends of ours who have a larger roof with a chimney had theirs completed in 4 hours last week. The next day, the rest of the roof and the siding (half of the back of the house) was completed. When we arrived home, they had already left and "cleaned up." The roof turned out nice. They did a good job. The siding, not so much. They had not replaced all of the damaged spots. When I called Tom, he said that's not what we agreed upon and that he's already out of money on this project. But begrudgingly said someone would come out to fix it. Someone did the next day and it's done, but not done well. Siding is definitely not their forte. You would need to see a picture to see how poorly its done. After that, no phone call or anything from Tom. A week later an email talking about the depreciation check from the insurance company. Still waiting on that since he submitted the paperwork twice so far with incorrect info. We received excuse after excuse on dates and times. He was disrespectful to us in words and time commitment. Thankfully the roof is complete and looks nice, but the siding does not. During the project, he was hardly there to oversee what was going on. I definitely would not go with TP Roofing again or recommend them. I wish I would have had Angie's list and could have selected one from that.

Staged trailer for the old roof they removed, installed new roof, replacing some worn out wood, then used these magnet devices to get all iroofing nails in driveway and yard. Spent a lot ofntime making sure the left no trace.