Quality Septic & Sewer, Inc.

septic tank company, sewer cleaning company

About us

Since 1985, Quality Septic & Sewer, Inc., has served the greater Kansas City area's Septic, Sewer, and Water service needs. We take pride in doing the job right the first time. Customer service is our number one priority. We have not only acquired and completed thousands of our own projects over these years but have been sub-contractors for several of the "Big Name" plumbers in the area. We pass these same "Wholesale" prices on to you, skipping the "Middle-Man" and saving you money! We spend many days every year in continuing education classes learning the latest in innovative technology in the On-Site (Septic System) Industry. We pride ourselves in being "Problem Solvers". Contact Mark Shepard, Pres. Quality Septic & Sewer, Inc. today, and you'll be glad you did.

Business highlights

40 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.853 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
0%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.9
Showing 26-50 of 53 reviews

Tatum S.
11/2013
5.0
I had a a main sewer line break on a weekend and found Mark and Utilities Excavating through the HomeAdvisor service. His promptness to responding was incredible as he called back while I was still on the phone with HomeAdvisor! He was responsive, professional, efficient and very reasonably priced compared to other estimates I had. He was able to be at my home early on a Monday morning and had the work completed by noon without major disruptions to my day or my yard. I would definitely recommend Mark and Utilities Excavating for any work that someone needed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,512

Eben F.
08/2013
5.0
When I learned that our main sewer line (clay tile/installed in about 1966) needed to be replaced, I sought 6 estimates. Mark Shepard's pricing was clearly the best value (and one of the lower estimates) because of his expertise. He is the past president of the Kansas Small Flows Assoc., a professional trade organization that maintains standards for septic system contractors. He and his other primary backhoe operator have won state competitions for their ability to deftly operate their equipment. The work was done in April. I wanted to test the line for several months. No problems! Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,225

LINDA G.
06/2013
N/A
EXCELLENT SERVICE. GREAT PERSONALITY. I FELT CONFORTABLE SPEAKING WITH HIM. THERE SHOULD BE MORE PEOPLE LIKE HIM IN THIS WORLD. I WOULD NOT HESITATE FOR A MOMENT IF I NEEDED HIS SERVICES AGAIN. WILL DEFINITELY RECOMMEND HIM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike F.
05/2013
N/A
Mark was a tremendous help in mitigating the problem and providing the needed service in a very timely manner. I highly recommend Utilities Excavating, Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,560

Laural and Greg B.
04/2013
N/A
Mark and his crew are simply put...the best. Marks positive outlook, can do it attitude and kind, gentle nature kept us feeling confident that the outcome would be perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,650

Robin G.
01/2013
N/A
Mark did a GREAT job!!! I would recommend him to all of my friends!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alfred S.
04/2012
N/A
Mark was a pleasure doing business with and did a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john o.
07/2011
N/A
He was able to modify a plan to save a tree and gave us a fantastic deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thelma M.
06/2011
N/A
Mark responded quickly. While he couldn't fix my problem, he referred my to someone who could. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

howard H.
04/2011
N/A
did just what was said.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LILIANA M.
04/2011
N/A
He is very knowledgeable about his job. And a very professional person, same as his team of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David H.
12/2010
5.0
We had a larger septic tank installed. The weather did not cooperate and considerable time passed fromm when they quoted and we were able to have the work done. We had a similiar weather problem later when setting up the final back fill after the ground settled. I finally completed this part myself. However the overall project went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John V.
11/2010
5.0
These guys were great! After several inquiries they were the only ones to give me a practical, and cost effective way to solve my sewage problem. The work was so impressive I ended up giving them a bonus which included not only extra pay for the initial job but an added project to install a French drain. Both projects were within my budget and the workmanship was outstanding. They did not take advantage of my emergency by charging the "shake down" rates as others tried to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronni J.
10/2010
5.0
Mark was very honest and hard working. He was great to deal with, and went out of his way to work out things with me and do a good job. He and his helper, who was also a very hard worker, did an excellent job replacing my main water line. They also cleaned up my basement and property afterward. I would highly recommend Mark and his company to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MARCO S.
10/2010
5.0
they were there when they said , and perfor the job well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chip l.
04/2010
5.0
Very fast and reliable septic tearout and installation. Did some plumbing work in the basement, and that took quite a while, and didn't look great. But that was by my request. ALL the septic work was above par and very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim G.
10/2009
1.0
Hired to repair an outside waterleak on the church property....company charged a flat rate, which turned out to be double for what the problem was in my opinion. We had a sprinkler system leak and not a broken main line. Once the source of the leak was identified, I thought the company should have adjusted the bill accordingly. They did not. Thus we were overcharged. Would not hire again. Disappointed.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.5


Ramiro C.
06/2009
5.0
Professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sara s.
03/2009
5.0
Mark Shepard is a very pleasant person to work with. He did my job quickly and efficently. My property is located on a very step hill and my tank is far from the road. Mark was able to help me without any problems. His crew was equally as professional as Mark. I HIGHLY recommend Mark for ANY septic tank replacement job! In fact I have spread the word in my neighborhood about how wonderful his company is to work with. He did not pump my tank...he is in the business of replacing tanks which is even more difficult job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandy R.
02/2009
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

14020 Russell St #811, Overland Park, KS 66223


Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
7:00 AM - 10:00 PM

Service Categories

septic tank company,
sewer cleaning company

FAQ

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: 7:00 AM - 10:00 PM

Quality Septic & Sewer, Inc. accepts the following forms of payment: CreditCard
Yes, Quality Septic & Sewer, Inc. offers free project estimates.
No, Quality Septic & Sewer, Inc. does not offer eco-friendly accreditations.
No, Quality Septic & Sewer, Inc. does not offer a senior discount.
Yes, Quality Septic & Sewer, Inc. offers emergency services.
Yes, Quality Septic & Sewer, Inc. offers warranties.

Contact information

14020 Russell St #811, Overland Park, KS 66223


Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
7:00 AM - 10:00 PM