This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Super Service Award Winner for 2011, 2012, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 and most recently 2024! Welcome to Royal Fence & Design, LLC. Whether you need a fence repaired or a new fence installed, you won’t find better services than you’ll get from Royal Fence & Design, LLC. We specialize in all types of residential and commercial fence work. Royal Fence & Design, LLC, provides top-quality customer service and installation in Johnson County and the surrounding communities. Entrust your fence installation to a qualified professional from Royal Fence & Design, LLC. We'll make sure the job gets done correctly the first time. Cost determined by the job. No travel charges. Additional DBA - Royal Fence & Construction LLC.
Business highlights
22 years of trusted experience
Family Owned & Operated
Services we offer
We specialize in all types of residential and commercial fence: ornamental steel, aluminum, wood, chain link, vinyl, hand rail and custom. Our reputation is growing and so is our list of services. Contact us today!
Description of Work: These guys are awesome. Highly recommend them. Great work. Amazing crew Owner Jay and his wife are great people. I HIGHLY Recommend this firm!!!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Royal Fence & Design LLC
Thanks for the A rating! We're happy you're pleased!
Susan K.
09/2018
5.0
fencing
+ -1 more
Perfectly.
Description of Work: New fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Royal Fence & Design LLC
Thanks for the positive review! We're happy you're pleased.
Wayne V.
06/2018
5.0
fencing
+ -1 more
Great. Would hire them again.
Description of Work: New fence built
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Royal Fence & Design LLC
It was nice working with you as well! Thank you!
Richard P.
04/2017
5.0
fencing
+ -1 more
Job went well.
Description of Work: Replaced a 26 year old privacy fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Royal Fence & Design LLC
Thanks for the review! We're happy to have helped!
Pam D.
07/2016
5.0
fencing
+ -1 more
unknown
Description of Work: ..
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Royal Fence & Design LLC
Thanks for the opportunity! We're happy you're pleased and provided an "A" rating!
Harold B.
05/2016
5.0
fencing
+ -1 more
unknown
Description of Work: Jay and Jamie were extremely responsive to our request to install our new fence and gate closures within a very specific time frame. The quality of the fence and installation and the closing mechanism of the gates made this fencing company a big winner. We would definitely have them provide our fencing needs in the future. Easy to work with and communication prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Response from Royal Fence & Design LLC
Thank you! It was great to work with you as well. Royal Fence and Design LLC
GARY J.
05/2016
5.0
fencing
+ -1 more
unknown
Description of Work: I got an estimate but did not use this provider.
Rating Category
Rating out of 5
Response from Royal Fence & Design LLC
Although we're sorry to hear you've gone a different direction, we appreciate the opportunity and thank you for your A rating regarding our process. Thank you! Please keep us in mind for the future. Royal Fence and Design LLC
Kole B.
05/2016
5.0
fencing
+ -1 more
unknown
Description of Work: Put in black aluminum fencing. All individuals were extremely fast working and cleaned up after themselves. It only took a few days for installation. They were all great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Response from Royal Fence & Design LLC
Thanks so much! We're happy to have worked with you! Royal Fence and Design LLC
Herb E.
05/2016
5.0
fencing
+ -1 more
unknown
Description of Work: Several hundred dollars less than the other bids and also a discount for Angies list. Fast and efficient.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Royal Fence & Design LLC
Thanks for trusting in us! We're happy you're pleased with our services. Royal Fence and Design LLC
Gayle P.
04/2016
3.0
fencing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Response from Royal Fence & Design LLC
Hello, I'm sorry to hear that you're disappointed with our work. What can we do to help? Although you've mentioned that the work was completed this month, I show that work was completed in February of 2014. I'd be happy to send someone back out if you're having trouble with your fence. I'll also send you an email to see if we can remedy the situation. Please advise as to how we can help you! Royal Fence and Design LLC
Debra G.
02/2016
4.0
fencing
+ -1 more
unknown
Description of Work: AWESOME customer service with Jamie. The workers did a good job on the fence, they got me in quickly and only took two days to put the fence up. The ONLY downfall I noticed was not filling in the old fence post holes. We've had the fence for nearly a year and I'm happy.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Royal Fence & Design LLC
I'm sorry (and surprised) to hear that we didn't fill in the old holes. Normally, our guys are very good about filling old holes. I wish you would have mentioned it prior, I could have had them back out quickly to solve this problem for you. Please know that we strive to make each customer happy with the final outcome. I'm glad you like your fence! And thanks for the kind words about our customer service! We enjoyed working with you.
Kay M.
12/2015
5.0
fencing, driveway gates
+ 0 more
unknown
Description of Work: They repaired a section of our fence which went down in a storm. It involved replacement of the gate post so it was more involved than just a section repair. Given all the storms and damage, they came out pretty quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Royal Fence & Design LLC
We're glad we could work with you again! Thanks so much!
Jennifer A.
11/2015
5.0
fencing
+ -1 more
unknown
Description of Work: Repacked 4 ft wooden fence with 6 ft wooden fence
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
MARY S.
11/2011
5.0
fencing
+ -1 more
Jay Pyle was very easy to work with and the fence looks great. HIs crew took down a hauled away the old fence. They also cleared debris away that my neighbor in back of me had piled up against my old fence. When they were done, all debris was gone and I tell you, that fence looks great.
Description of Work: Royal Fence replaced my back fence and a small portion of fencing along side my house. The fence was literally falling in and I wanted to get it replaced before spring, when my flowers would be coming up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Richard Y.
11/2011
4.0
fencing, driveway gates
+ 0 more
Quality work. A tiny job for a big company but well done on short notice.
Description of Work: problems with getting a special made gate from busy outsource.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$475
Craig or Ter B.
09/2011
4.0
fencing
+ -1 more
We liked them. No one else would even give us an estimate for vinyl fencing.
Description of Work: Royal Fence put up a vinyl fence around our perimeter this summer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Royal Fence & Design LLC
It was a pleasure doing business with the members. We installed a beautiful Almond Vinyl Privacy Fence from Country Estate Vinyl. This job was out of the ordinary for Royal Fence, as I was not available for the installation. I was out of the country for my sister's wedding and it just happened to land on the installation day for the members. Therefore, all business matters were handled by my foreman. This was the second time in 8 years that I was not readily available to answer questions or to make executive decisions when called upon. it shows me a great deal that my business was able to function to a high standard while I was attending a wedding. So thank you to the members for their honest feed back and I hope all is well. Thanks. Jay Pyle - Owner Royal Fence & Design LLC
Michael T.
09/2011
3.0
fencing
+ -1 more
The overall the fence is ok. However, we did have a concern about couple badly cracked joists. The owner, Jay Pyle, did even want to come out to look at our fence when the job was done. His crew did all of the work. We thought it was very strange that Jay didn’t want to even look at the final product. He only came to collect the money. All of our concerns were dismissed with “we are professional, we know better” type attitude over the phone. Jay became agitated and rude when we mentioned couple of items that we wanted to address. We felt that Royal Fence didn’t care to make us satisfied or didn’t even care at all. We will not do business again and will not recommend this company to anyone else.
Description of Work: Royal Fence replaced our twenty plus years old six foot privacy fence.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,900
Response from Royal Fence & Design LLC
We at Royal Fence and myself Jay Pyle are truly sorry that you are not 100% satisfied with the finished product and I never meant to come off as irritated or upset. With that being said, I would like to respond in full. I remember this job vividly and feel as if some important facts are being left out. We were very flexible with the scheduling of the installation. In order to accommodate the member's schedule we moved a return customer that was scheduled for a Friday and pushed them back to another week. This needed to be done so we could tear-out the existing fence on a Thursday night and have all the trash to the front of the curb for trash day on Friday morning. The members were leaving town over the weekend and preferred to have the fence finished by Saturday. We did everything in our power to work around their schedule and I feel as if we succeeded. The fence was completed on a Saturday and I indeed stopped by mid to late afternoon in order to pick up the check. There had been some concern from the member that the fence on the East side was not built properly. The member instructed my foreman to make changes to the area in question. After making the change, I was under the impression that the members were satisfied with the finished product. At the time I stopped to pick up the check for the work that we had completed it was pouring down rain. Due to the rain, I confirmed with the members that I would be back over by Friday of next week. I reassured them if there was any problems with the fence, it would be handled. I never intended to upset of come off as arrogant. I look at things one way: If there is a better way, then it's not done properly. This is the point I was trying to get across, not that we are professional so our way is right and you are wrong. That is not how we operate and once again I am sorry for any miscommunication. I received a phone call from the member on either Sunday or Monday of the same weekend and he wanted to know why I had not been by to look at the fence. I was slightly frustrated by the phone call and regret the tone that I used when explaining to them that we had spoken in length about me coming by before the coming Friday. No excuses, I have a tendency to wear my emotions on my sleeve and I regretfully spoke with some frustration. Once again, No excuses - I was with my family at a planned event, (this is why I gave myself 5 - 6 day window to show up and look at the final product. I plan on calling the members to apologize for my lack of professionalism and try and clarify what it is they don't like about the fence. I did come by and I am having a difficult time identifying, besides my attitude, what it is they are displeased with. I hope to have a solution to this problem wrapped up by the end of the month. Please understand that I chose to respond to this report in length and in full so I could to get a better understanding of what we did wrong. I at no time wanted to accuse or make excuses for Royal Fence. We are a growing company and I appreciate any and all feedback. Please no that this type of issue is our first of its kind and I will strive to be a better from this point forward. Thanks. Jay Pyle - Owner Royal Fence & Design LLC
Shari K.
09/2011
5.0
fencing
+ -1 more
Contacted Jay after we lost a section of our 4' privacy fence in a windstorm. He came out the next day and provided estimate, and work began the next week, just as he said it would. Fence came down one day, went up the next. Team was professional, courteous and helpful. They even enlarged one of the gates so we would get the lawn tractor through a little easier:) Would highly recommend and would definitely use them again.
Description of Work: After major windstorm, section of fence fell over and posts and some boards needed to be totally replaced. Upon examination, replaced entire fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Royal Fence & Design LLC
One of the most gratifying parts of running a business is all the wonderful people you come across. The member is one of the most confident and nicest customers I have had the privilege to do business with. Personally, I respect her straight forward honest attitude and hope she has continued success in whatever she chooses to take on. Thank you for the business and all the positive feedback. We really appreciate your honesty. Thanks again. Jay Pyle - Owner Royal Fence & Design LLC
JAN B.
07/2011
5.0
fencing
+ -1 more
Old fence was removed one day, the install began the next. Street facing fence is shadowbox and between properties is privacy. 3 gates and heavier posts on the north side where the brunt of wind and storms come from.
Description of Work: Jay and crew installed approximately 250 feet of shadow box and privacy fence. It was a complete replacement job. They were attentive and responsive and went out of there way to ensure I was completely satisfied with their job....and I am. They worked with me and my neighbor on this job and I'm very pleased with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Royal Fence & Design LLC
The member was great to work with and was very understanding and patient with my crew during the installation process. We had a couple of hiccups (growing pains) that had slowed us down. His patients and calm demeanor were greatly appreciated as we continued to plug away at his fence. As part of the deal with the member's fence, we also installed his neighbors at the exact same time. Due to the installation of both projects, the member's fence took twice as long to complete and not once during the entire process did I hear a complaint. We really appreciate your business and even more appreciate how you handled the situation when it didn't go precisely as I drew it up. Thanks again. Jay Pyle - Owner Royal Fence & Design LLC
Catherine G.
06/2011
5.0
fencing
+ -1 more
In my 25 years as a homeowner, rarely have I had such an easy experience with a major home improvement. Jay came out to do the estimate on Monday 06/13 and installed our fence on Saturday 06/18. He did not provide the lowest bid, but when given an opportunity to match the lowest bid he did so. While all other companies that provided us estimates quoted us an 6-8-week time frame before they could begin the job, Jay and his crew started the job that week and completed it the same day. They were excellent in their clean-up as well, and the fence is high quality. I highly recommend this company.
Description of Work: Excellent, excellent service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,230
Response from Royal Fence & Design LLC
It was a pleasure doing business with the member. Her flexibility made it easy to schedule her fence in very quickly. Even though we are 4 -6 weeks out on new fence installation, we had a rain day throw a kink in our schedule and were able to install Cathy's Spaced Cedar fence within a few days.
Nicole E.
05/2011
5.0
fencing
+ -1 more
Jay was great!!! He came out the day that we called and offered us a number of solutions to our fence problem. His crew finsihed up on time and did a great job. We will use him again for sure.
Description of Work: Jay and his crew installed a dog run and replaced a cedar fenced gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Brent Y.
02/2011
5.0
fencing
+ -1 more
It went very well. Jay was honest and good to work with!
Description of Work: A fence was placed in our yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,800
Kay M.
11/2010
5.0
fencing
+ -1 more
They were great to work with. They were very prompt at returning phone calls. They were true professionals. They did the work quickly and it looks great. Their price was very reasonable, between $1500.00- $2000.00 less than the others we received. They recommended a great subcontractor to stain the fence as well.
Description of Work: They installed a full length 5' cedar fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Ruth S.
05/2007
1.0
fencing
+ -1 more
I had a small job that I needed done fast, Jay said he could do it, then completely stopped returning my calls and emails, causing me to burn up a day and half and delaying the work that much more. Very frustrating!
Description of Work: Dropped the ball on a time-sensitive job.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
PAUL Y.
03/2006
5.0
fencing
+ -1 more
Arrived on time, very friendly and courteous. The price seemed a little high, but the job turned out great.
Description of Work: The crew (Jay and his helper)arrived on time, removed the old wood plank fence and installed a new plank or board fence in the same location. The fence post were set in concrete and the rails and planks were attached with the proper nails. They used a level to make sure that all parts were plumb and straight. Very pleased with their work, and they cleaned up after themselves and left the area neat and clean.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing
FAQ
Royal Fence & Design LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Royal Fence & Design LLC accepts the following forms of payment: Check
Yes, Royal Fence & Design LLC offers free project estimates.
No, Royal Fence & Design LLC does not offer eco-friendly accreditations.
No, Royal Fence & Design LLC does not offer a senior discount.
No, Royal Fence & Design LLC does not offer emergency services.
Yes, Royal Fence & Design LLC offers warranties.
Royal Fence & Design LLC offers the following services: We specialize in all types of residential and commercial fence: ornamental steel, aluminum, wood, chain link, vinyl, hand rail and custom. Our reputation is growing and so is our list of services. Contact us today!