Indiana Foundation Service

I initiated my concrete foundation repair project (installation of piers on the outside) around Mar 2017 with Indiana Foundation. On the 1st repair visit (May 17, 2017) the tech determined a different repair was needed; slab jacking on the concert floor on the inside. Second appointment rescheduled for July 25, 2017; 2 hours later-no show. Called the company and was told the equipment was broken. Third repair appointment is scheduled for Nov 24, 2017. This delayed to repair my concrete slab has greatly impacted my renovation project. Each time my appointment was rescheduled, I requested a callback if an earlier appointment became available; this never happen. I called Acculevel who completed the concrete slab repairs (internal piers, slab jacking and cracks) yesterday. I cancelled my appointment with Indiana Foundation and requested my down payment refund. I was told the refund request has to go to the corporate office first for approval. Refund may take several weeks.

The service provided was excellent. The job was completed on time and I had courteous and friendly service

Called the contractor, they came out, gave me a really reasonable estimate! I can't argue with a job well done! I highly recommend Indiana Foundation Service!

Very professional and a pleasure to work with. I recommend them.

Indiana Foundation has not yet received an order but I plan to retain it by year's end. good office work and knowable inspector/estimator.

Mike and Anthony were great, good workers and gave 110%. If your stars allowed I would rate them a 10.

Scheduled service for encapsulating crawl space 1 month ago and they have yet to complete. I was given a scheduled time frame of 3 days. Left large packet of materials on lawn for > 1 week which in turn killed all the grass as well as, broke and removed porch skirting panels which remain unattached. Unacceptable, unreasonable time management, inadequate person to person communication among their crew members to accommodate my professional capacity due to their initial cancellation. As for the quality of service that is yet to be determined...

The work did not fix the issue. Was told I would hear back from them to reschedule and go with a different procedure, but had to call them back a week after they were supposed to contact me. Got a voice mail after that telling me they wilk be back on May 10th...no other communication since then.

They did a beautiful encapsulating my crawl space which was tight in places. It made the floors warmer and the house more comfortable. It was great not having to worry about the moisture issue during hot, humid summers. No more dripping insulation or potential or mold or wood rot. Peace o mind.

I was very disappointed with JES. I hired them before I they did great. This time they never call to tell me when they would arrive on the scheduled date. The first day the crew showed up at 1130 went to lunch at 2pm for 1 hr., worked until 4pm. The second day they showed up at 2:30 pm and left at 4:30 pm. They were supposed to level my foundation, but they never checked to see if it was leveled. I AM NOT HAPPY.

Very knowledgeable and professional company from initial evaluation to job completion. They are not "cheap", however, any good work is never cheap. This company is certainly worth the cost.

In 2007, JES did some foundation work for me which included the installation of three smart jacks. Recently I asked JES to inspect my crawl space to see if the jacks were holding. They said yes but they had become very rusty. They volunteered to replace them with their new galvanized steel jacks. JES did the work for free, and their "tiger team" did a magnificent job. We were very pleased with the company.

Of the seven crawl space repair/water mitigation companies that bid on this job JES was BY FAR the best prepared, most professional, most helpful, and had the widest selection of possible "fixes" to my situation. They were not the cheapest and I seriously considered going with a different competitor--until I did the background research on the companies. I particularly appreciate how helpful these guys were, particularly Russ Nagel, in suggesting various alternatives and talking through and thoroughly explaining what could be done and what needed to be done. If you want cheap, go with cheap. If you want total, friendly professionalism, I highly recommend JES. I would certainly go back to them in the future.

Tried to shift time line around to suit company. Told need 2-3 days in between but office tried to do work to complete earlier than scheduled and tried to complete next work the next day. Told them no then the workers called the next day to do the work.

Excellent company, employees and work ethics. They did quality work and after job, cleaned area well.

JES performance in executing the job is very professional and quality of services is outstanding, that exceeds our expectation. From the initial inspection by JES REP Chris Yi, the work package was carefully presented and explained, which was very easy to understand. The work site supervisor Amador explained the details of worked done, very professional to deal with, and true to his words. Three weeks after the work done, Chris came back and follow up to fine out if things are working properly to our satisfaction and verify if all the warranty documentations received by us. I will highly recommend JES of VA Beach to my Friends and our neighbors who wishes similar repair, or Waterproofing job.

This company is one of the most deserving of a negative ten stars. They did a good job on getting the mess under my house cleaned up and I was impressed for years. Then the problems started. They had put two pumps and a humidifier under the house, and it worked well for several years. Then last year I noticed that the pump was not pumping any water out the the drain at the street that I had rigged up. I called them to come check it and hey said everything was workings. Then they checked for the mold smell under the house and found Black mold under the house. They had assured me this would not happen and that the humidity under the house would be OK. Not So. They had charged me $16,000 to do the work, and gave me a life time guarantee. Then they told me they could spray for mold and it would cost me $3,000 more dollars. After I got off the floor, I called another company to crawl under the house and check it out. Yes the mold was there, but also discovered that they had no GRI installed and they had just jury-rigged the electrical wires under the house, with some orange extension cords. What an idiot I was for trusting them. They had no system set up to tell me if the pumps were working and the dehumidifier. They told me after the inspection which I paid $200 for that one pump was not working so they just unplugged it. No explanation to fix it or replace it. Then the company I had go under the house, told me that under the bay window, they had not wrapped the house or enclosed with plastic like they said they did. Standing water was still under there. What a smelly mess. Even though their "inspector" told me everything was OK. Now I have a sign in my yard telling this story. JES did work for me. JES lied to me. JES did not honor contract. I would not hire them again. I will leave it there till they fix this mess. I could tell you a lot more, but if you are thinking about hiring this company, please do no do it. My wife is so mad at me, and I deserve it. I have been a state registered contractor since 1971 and have never seen a more disreputable company.

Workers conducted themselves as true professionals and cleaned up after themselves.