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R & R PLUMBING CO INC

Reviews
4.619 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
5%
2
0%
1
5%
Showing 1-19 of 19 reviews
Rebecca P.
Oct 2016
5.0
Yes, I recommend this pro
unknown

Kathleen B.
Oct 2015
5.0
Yes, I recommend this pro
$125
I called and talked Tammy through our dilemma. I told her how a large chain company had come out and tried to snake it and told us they need to dig up our driveway inorder to solve our issue. She talked me through what they would do, and said that the large companies try to up-sell you esp if you are first time homeowners. She had one of her guys come out within the hour (on a Sunday) and take a look at it. He tried the normal snake like the other company with the same result. However, unlike the big chain, he simply chained the head on the snake tool and put a little muscle grease into it and bam! Line cleared! They fixed our issue for $125 and the large chain had quoted us at $5000 at the cheapest just an hour before. This is a quality company that really cares and knows their stuff. Tammy knew all about our neighborhood (Broad Ripple) and told us they would get us fixed up, and boy did she deliver! Thanks so much!

Retha P.
Oct 2015
5.0
Yes, I recommend this pro
It was perfect. The price was great. They were very clean.

Mark M.
Oct 2014
5.0
Yes, I recommend this pro
$1,000
See our story above! We will always call R and R Plumbing company for our plumbing needs and refer them to anyone who has a plumbing situation that needs addressed.

Yogesh S.
Feb 2014
5.0
Yes, I recommend this pro

I used them about two months back. I had a garbage disposal problem. They did some cleaning and we were able to fix it. The workman was pretty successful. I give them 'A's on everything, because they are pretty good. They did not charge because it's a new house and they installed the equipment so it was still under warranty.


Janis C.
Jul 2013
5.0
Yes, I recommend this pro
They come out immediately and take care of everything.

ALENDA C.
Jan 2012
5.0
Yes, I recommend this pro
$150
They provided the service I needed in a timely manner.

Janine G.
Oct 2011
5.0
Yes, I recommend this pro
i call for general work - like clean and check furnaces and get a date of my choosing 
i called this week with a broken pvc pipe on furnace and they came same day 
courteous and prompt and get the job done

Bernardo L.
May 2011
1.0
Every time I call R&R Plumbing (317) 271-2553, their answering machine always picks up. The customer service representative is named, Rick. I'm guessing Rick is the only person responsible to answer and set up plumbing service appointments. After learning the company "dropped the ball" with my previous order and installation, I feel that Rick is embarrassed and does not return my calls. My customer service experience with Rick was not professional. It's a shame, because the plumber that rendered services to my home was excellent. The plumber was courteous, professional, and performed his work duties with satisfying results. I would definitely use the same plumbing technician, but I would NEVER use R&R Plumbing for their lack of customer service to its customers. I'll give a grade of "A+" service for the plumber, I'll give a grade of "F" for Rick, the customer service rep. I think it's time for the company to change Rick to someone who cares. I will never call them, they lost a customer.

Jan W.
Feb 2011
5.0
Yes, I recommend this pro
$100
Efficient & very knowledgable, wish we would have spoken to him prior to buying our comode.

Matt H.
Jan 2011
5.0
Yes, I recommend this pro
$175
R&R installed the original plumbing on my new home in 2005. Since then, my main shutoff valve handle failed, rendering the valve useless. I called up R&R and left a voice mail message. My message was promptly returned and an appointment was scheduled within 2 business days. This was not an emergency as the valve was stuck in the ON position. R&R employee Dan came out to replace the valve. He showed up 10 minutes earlier than scheduled and got the job done in about 30 minutes. I am very pleased with the work and Dan even answered my other plumbing questions. The price was reasonable and was the same I was quoted over the phone. I will use R&R again in the future.

Brad B.
Oct 2009
5.0
Yes, I recommend this pro
$400
They did an excellent job. They were very cooperative and accommodating. It was fantastic and they were very professional.

Tom J.
Jul 2008
5.0
Yes, I recommend this pro
$475
I had used R&R many times before in another home to service a different water heater. They were my builder's warranty service repair company and even after my water heater was out of warranty in that home, they continued to service my water heater, replacing elements, etc., whenever I had problems (sometimes at no charge if they felt they had any responsibility in the problem; and other times waiving the service fee and only charging for parts). Because of their consistent honesty and fairness, I naturally thought to call them when disaster struck in my new home. The 2nd floor water heater poured 15,000 gallons of water into my home and I decided to move the water heater to the garage to prevent any future spills from causing such extensive damage. I was amazed when R&R plumbing came out to evaluate the job and gave me such a reasonable quote to do the job. After they did all the necessary rerouting of plumbing and installation of the new water heater, I was again amazed that the bill was exactly what they said it would be. Dan, the technician, is incredible. He is friendly, takes time to explain what he is doing, answers questions, and offers ideas to prevent problems in the future. He really knows his stuff and goes the extra mile to make sure a customer is taken care of. His high quality work and friendly approach was more than I hoped for during a very stressful time. I will continue to call R&R plumbing whenever the needs arise, because I can count on fair and honest treatment.

Bob M.
Jan 2008
4.0
Yes, I recommend this pro
They've done a good job for me and are responsive.

SHERYAL T.
May 2007
5.0
Yes, I recommend this pro
They were good. They did more than they were required to do and I really appreciated that.

DARLA B.
Mar 2005
5.0
Yes, I recommend this pro
$800
THEY HAVE EXCELLENT PRICES. HE WAS HERE ALL DAY LONG. THE SERVICE TECH IS VERY FRIENDLY AND PROFESSIONAL. WILL ANSWER ALL QUESTIONS WITH NO PROBLEM AND THEY KNOW WHAT THEY ARE TALKING ABOUT.

Christopher N.
Nov 2003
5.0
Yes, I recommend this pro
$450
DAN WAS EXCELLENT AND CARES ABOUT THE WORK HE PERFORMS. I ASSISTED DAN ON PART OF THIS JOB AND HE IS ONE OF THE BEST. THIS COMPANY IS TOP NOTCH!!!

D S.
Jun 2003
3.0
$1,600
TAKE YOUR TIME IN GETTING A PLUMBER TO DO THIS TYPE OF WORK. IT MAY BE WORTH PAYING A BIT MORE, AND GETTING A BETTER JOB.

Andrew W.
Aug 2002
5.0
Yes, I recommend this pro
THEY CAME RIGHT OUT AND REPAIRED THE LEAK! THE GENTLEMAN WAS VERY COURTEOUS AND GOT RIGHT TO WORK ON THE PROBLEM. APPARENTLY THERE WAS A PART IN THE SHOWER PLUMBING THAT NEEDED TO BE TIGHTENED, HE ALSO SECURED A WELD IN THE COPPER PIPING. HE WAS VERY FRIENDLY AND GOT THE JOB DONE QUICKLY AND EFFICIENTLY WITH ONLY REMOVING A SMALL 1FT. SQUARE CHUNK OF DRYWALL IN ORDER TO GET TO THE PLUMBING. I`M NOT SURE IF THEY DO GENERAL RESIDENTIAL PLUMBING OR JUST NEW HOME WARRANTY WORK FOR PLUMBING THAT THEY HAVE INSTALLED, BUT I WOULD HIGHLY RECOMMEND THEM FOR ANY PLUMBING WORK! THE GENTLEMAN WAS VERY KNOWLEDGEABLE AND WAS ABLE TO PINPOINT THE EXACT PROBLEM SO AS TO CAUSE MINIMAL DAMAGE TO DRYWALL AND CEILING IN ORDER TO DO THE REPAIR.

Licensing

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FAQ

R & R PLUMBING CO INC is currently rated 4.6 overall out of 5.

No, R & R PLUMBING CO INC does not offer free project estimates.

No, R & R PLUMBING CO INC does not offer eco-friendly accreditations.

No, R & R PLUMBING CO INC does not offer a senior discount.

No, R & R PLUMBING CO INC does not offer emergency services.

No, R & R PLUMBING CO INC does not offer warranties.