All Star Tire & Auto Service

Auto Service, Auto Tires, Auto Inspections,

About us

All Star Tire & Auto Service Company is a family owned tire and auto / truck maintenance and repair business located at the same address, 534 North Capitol Avenue, in downtown Indianapolis since 1940. We are an Affiliated Dealer of the Bridgestone-Firestone Company. Our primary tire lines are Bridgestone, Firestone, Fuzion, Primewell, Dayton and Lemans. We are also a Michelin tire dealer. Additionally, we sell Uniroyal , BFGoodrich , Goodyear, Hankook, National, Kelly, Dunlop, Carlisle, Continental, General, Kumho, Nexan, Pirelli, Super Cargo and most other original equipment and private label brands of passenger and light truck tires for cars, trucks, RVs, SUVs, CUVs, HYBRIDs, carts, mowers, wheelbarrows, and industrial pneumatic tire applications. Our specialty is the sale and service of high performance tires for European and Asian imports and all domestic automotive applications. We use the latest state of the art equipment and techniques to install and/or repair your new or e xisting tires and check your alignment, chassis and braking systems.

Business highlights

85 years of trusted experience

Services we offer

Auto Service, Tire Dealers

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8423 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 423 reviews

Mat F.
09/2013
5.0
auto repair
  + -1 more
I purchased their oil change and tire rotation deal on Angie's List. I called their office the same day and they were able to fit me in. I work very close to their location, so it was easy for me to get there on my lunch hour. When I got there they got me in and out quickly. They even offered to drive me back to my office....and pick me back up when my car was done! The car was ready by the end of the day. They did a great job and I would highly recommend them to anyone who lives or works downtown. Thanks All Star!
Description of Work: Oil Change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36

Jane W.
09/2013
5.0
auto repair
  + -1 more
The staff was friendly as ususal and they offered me a ride to work- it was a nice day so I opted to walk. The car was ready when promised and all work was completed. They also said everything else looked fine under the hood!
Description of Work: Oil change and brief overall inspection before I went on a road trip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from All Star Tire & Auto Service
Hello and good afternoon. Thank you for the nice review! We try our best to make everyone satisfied with our service.. Again thank you. Chris Cooper

Scott H.
09/2013
4.0
My phone conversation with the lady that handles incoming calls did not go as smooth as I hoped, it was hard pinning down a time to bring the car in, and getting an estimated time that they would be able to complete the evaluation, she also seemed to be hesitant in providing the boundary of the complimentary shuttle service. Once we got past the initial awkward encounter and I was dealing with Dave everything went outstanding, he was very easy to talk to, he gave me the impression he truly cared that my needs were being taken care of; he had my car looked at right away and called and provided me with honest feedback on what work was needed to get the AC in the vehicle operational. I would not hesitate using them again ( this is due to the service provided by Dave).
Description of Work: AC Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from All Star Tire & Auto Service
Hello and thank you for a nice review! My name is Chris Cooper, co-owner of All Star Tire & Auto Service Co. Will let Dave know on your compliments to him! Will also work on the other to make it easier in the future. We need to know these problems so we can fix them and have better customer service now and the future. Again thank you for the great review. Chris Cooper

Molly H.
09/2013
5.0
auto repair
  + -1 more
I took my car in the morning, and they called as soon as they were done. They are always very prompt. I have used them for many car issues in the past.
Description of Work: I went in for a oil change and tire rotation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

Response from All Star Tire & Auto Service
Hello and thank you for such a nice review! We hope to see you soon, at least for a oil change... Again thank you!! Chris Cooper

Roberto A.
09/2013
5.0
auto repair
  + -1 more
Dropped the car off and picked it up when they said it was ready. All treat me very professional.
Description of Work: Oil change and tire rotation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Alison H.
08/2013
5.0
auto repair, car tires
  + 0 more
All Star was awesome! Great place, friendly people, and I feel confident leaving my car with them. Perfect place to go - especially if you live and/or work near downtown.
Description of Work: Oil Change Tire Rotation Took out two nails in tire and plugged holes Plugged hole in second tire Replaced tail light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23

Response from All Star Tire & Auto Service
Thank you(Member name removed) for a great review!! We try very hard to make everyone feel the way you do! Wishing you a wonderful day!! Take care. Chris Cooper

Eric L.
08/2013
5.0
auto repair
  + -1 more
It was great. I dropped my car off, and about an hour or so later I got call that it was ready. They also plugged a tire that had picked up two nails. I was impressed that they plugged the tire instead of trying to get me to buy new tires that day, since my tires are do need to be replaced soon. They also gave me a free quote on a set tires and all charged involved that was very competitive compared to other tire shops I'd been to. Highly recommended.
Description of Work: All Star Tire and Auto Service performed all of the work stated on their Oil Change and Tire Rotation Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$22

Response from All Star Tire & Auto Service
Hello (Member name removed).. Thank you for your great review! When your ready for those tires, I'll be here.. Take care.. Chris Cooper

Timothy H.
08/2013
5.0
auto repair, car tires
  + 0 more
Perfect interaction. I highly recommend.
Description of Work: Oil change, tire rotation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from All Star Tire & Auto Service
Hello (Member name removed). Thank you for the wonderful review!! Always here for your automobile needs.. Take care.. Chris Cooper

Cynthia W.
08/2013
5.0
auto repair
  + -1 more
The experience was fine. They were very nice. I have gone to them multiple times and I feel like they do great work. They are a honest company.
Description of Work: I purchased a deal for an oil change & tire rotation for $22. I had the services done on my 2011 Santa Fe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

Timothy D.
08/2013
5.0
auto repair, car tires
  + 0 more
I need an oil change and tire rotation on my car. I dropped off the car mid-morning and it was completed in the early afternoon. They were very pleasant. I have since used them to change the oil on my wife's van. Other people have used them for car repairs and have been satisfied. I will use them for other maintenance.
Description of Work: Oil Change, tire rotation and safety inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Jon B.
08/2013
5.0
auto repair, car tires
  + 0 more
I bought a Coupon Code from Angie's List on 8/15. They were able to squeeze me in the next day. They were very friendly and tested a tire that I had been watching for a while. It was very reassuring, because this truck is new to me. My vehicle uses a different type of oil than the coupon specified so there was an additional charge. It was still very reasonable. I will be going back again. I also learned that my wife had used them to service her vehicles in the past and has been very satisfied with results.
Description of Work: Oil Change, tire inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33

Michael T.
08/2013
5.0
auto repair, car tires
  + 0 more
The job was done well and within the agreed upon time. I dropped my car off in the morning, they provided a ride to and from work.
Description of Work: I bought 2 new tires and an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from All Star Tire & Auto Service
[member name removed], thanks for the review. Hope tires are riding smooth. Dave

Becca B.
08/2013
5.0
auto repair
  + -1 more
It was an Angie's List Big Deal that I purchased. It was good. They have done a lot of work for me.
Description of Work: I used All Star Tire & Auto Service for an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

Paul W.
08/2013
5.0
auto repair, car tires
  + 0 more
Went great, ran in and in under an hour was ready to go.
Description of Work: Oil change & tire rotation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

Bridget B.
07/2013
3.0
auto repair
  + -1 more
After having my car for 2 days and running a $100 diagnostic test, they determined I needed a car repair that I was told would cost $2,000. I found another place to do it for $700, so I told them I would just pick my car up. Since they already had my car though, I decided to have them do an oil change and tire rotation that Angie's list promotes for $22. After getting my car repaired at the other place, I took it to a friend's shop to have him do some maintenance and he asked me who did my oil change because they did not even change the plug which caused oil to leak all over the underside of my car. This is a $0.50 piece. I really thought All Star was going to be a good place to take my car since it got such a good grade but I would definitely NOT recommend this place to anyone!
Description of Work: Ran a computer diagnostic and oil change and tire rotation

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$122

Response from All Star Tire & Auto Service
ON July 31 All star Tire contacted Bridget to better understand the complaint, it seems Bridget was more concerned about the wheel bearing issue and not about the throttle body estimate she received while here. From our understanding the estimate from the other shop was on a used part that was not available. All Star Tire will not sell used electronic parts for many reasons. After the estimate was declined. At this time no further inspection was necessary. At the time of the estimate the popping noise was not mentioned. We assumed that she was not interested in pursuing the issue. We will normally test drive a vehicle before it comes in to the shop, the vehicle brought in and was hardly running so the test drive was impossible. We called and apologized to Bridget for any confusion and she seemed to be ok after we called and spoke with her on the phone on July 31.

Roger A.
07/2013
5.0
auto repair
  + -1 more
they had a problem getting it right and I had to go back twice
Description of Work: fixed the cam sensor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

J J L.
07/2013
5.0
auto repair
  + -1 more
It went fine. They even helped to try and find a slow leak in one of my tires. They did not find it but I wasnt there for that reason. That was just a bonus so they deserve an A for the oil change service.
Description of Work: I bought an oil change big deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

DONALD Y.
07/2013
4.0
auto repair
  + -1 more
Their service was good. They did a good job.
Description of Work: I have used them in the past. They have done various maintenance work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from All Star Tire & Auto Service
Thank you for the good review [removed member name]! Will work harder next time to make straight A"s... Again Thank you!! Chris Cooper

Laura C.
07/2013
5.0
auto repair
  + -1 more
This company is always great. They offer a deal on oil changes and I've purchased it a few times. They drive me to work (downtown) and pick me up once my car is done.
Description of Work: Big Deal oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Kim P.
07/2013
5.0
auto repair, car inspections
  + 0 more
They were great, super friendly didn't try to up sell me on 15 other items. Several days after my service I received a letter thanking me for choosing them along with a discount card for futrue services. Now that's how you do it!
Description of Work: OIl change and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from All Star Tire & Auto Service
Thanks (member name removed), we work hard to make sure you have a good visit. Dave

Douglas C.
07/2013
2.0
auto repair, car tires
  + 0 more
Called on last Thursday in June and asked about $22 oil change special and alignment cost. Was told Angies List members get $22 synthetic blend oil change and my alignment would be 87.50 with $10 off as a member. So, I was looking at around $105 with tax total. Was called during the oil change and alignment about tires needing replaced, which was odd since I didnt talk about tires and also I had just put 2 new ones on the back a month or so ago. I knew the fronts needed changed. Arrived to pay and total was $137.50. I was on a call at the time and not paying attention. A few minutes later I was eating lunch and looking over the bill and the alignment issues page. And then realized I was over charged. Called back in and was give a $10 credit for my troubles and a total refund of $17.50. I still didnt feel that was right, after another day I called back in and Pat then told me that I had to purchase the 22 oil change through their store front. This wasnt explained to me by Amanda up front. And that when checking out I had to remind them I was with Angies List. Eventhough they took me to work at Angies List picked me up to go back at Angies List and we talked on the ride to and from about Angies List. I tried to explain the math but to no avail. I wont be back ever and am highly disappointed at the way I was treated and over charged. 87.50 Alignment Cost Angies List Alignment cost 77.50 44.95 Oil Change Angies List Oil Change 22.00 Total 132.45 plus tax 137.50 total 99.50 plus tax minus 17.50 refund MY total 120.00 MY TOTAL should have been 105.00 approx So, since I am still over charged $15.00 and tried my hardest to get this resolved but was brushed off about it. I cannot recommend them for anyone
Description of Work: Scheduled a Oil Change and an alignment

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$137.5

Response from All Star Tire & Auto Service
I would like to address the concerns (deleted member name) had about his visit here at All Star Tire and Auto Service. The first concern in his complaint was about us calling on the condition of the tires, we are a tire and auto repair center and in our profession it is our job to let the customer know if there are major issue with the vehicle , 2 tires were extremely worn. It was the customer choice on doing the work. The second complaint was that we didn’t give him the Angies List Store front discount, a Angies List coupon was not presented at the time of being cashed out. The customer came back that day and we issued the refund right away. The customer left here with a smile on his face and complimented us for how high our customer rating is and has been on Angies List for years. Chris talked to him the next day about it again. We were very shocked about the horrible review after refunding for more than the coupon price and apologizing about the oversight on our part.

Cynthia W.
06/2013
5.0
auto repair
  + -1 more
It was an Angie's List Big Deal that I purchased. They were good. They came to pick me up when I needed. I had the coupon and I didn't give it to them initially. They recognized that they didn't rotate the tires so they put the car back up and looked at the tires. I wouldn't have known so I appreciated their honesty. It was a good price. They were very professional and courteous.
Description of Work: I used All Star Tire & Auto Service for auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Star Tire & Auto Service
Thank you for your review [member name removed] your comments are very important to all of us at All Star. Dave

Jamie S.
06/2013
5.0
auto repair, car tires
  + 0 more
Everything went well. Their shuttle dropped me off at work and picked me up from work. The price seemed a bit high to replace the belt, but they were able to explain why it was necessary to replace the belt.
Description of Work: I purchased the $22 deal for an oil change and tire rotation. They checked another problem, which I decided not to fix. They found that the SERP belt was cracked and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kent S.
06/2013
5.0
auto repair
  + -1 more
I was satisfied with the work, they did a job good.
Description of Work: They did an oil change and said my tires didn't need rotated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$22

Response from All Star Tire & Auto Service
Thanks [removed member name] for the response. If there is anything you might need in the future please let us know. Dave

Aaron F.
06/2013
5.0
auto repair
  + -1 more
They did a job and took care of it the same day. A little on the pricier side but I would rather pay more for a good job than get it fixed cheap and run into problems again later. I would recommend.
Description of Work: Replace mass air flow sensor & O2 upstream sensor replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from All Star Tire & Auto Service
Thanks (deleted member name) for the review. If we can help with any of your automotive needs just let us know. Dave

Contact information

534 N Capitol Ave, Indianapolis, IN 46204

http://www.astires.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires,
Auto Inspections,
Auto Transmission,
Auto Accessories,
Auto Radiators,
Auto Sales,
Heating and Air Conditioning,
Auto Mufflers,
Auto Detailing

FAQ

All Star Tire & Auto Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: Closed

All Star Tire & Auto Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, All Star Tire & Auto Service does not offer free project estimates.
Yes, All Star Tire & Auto Service offers eco-friendly accreditations.
No, All Star Tire & Auto Service does not offer a senior discount.
No, All Star Tire & Auto Service does not offer emergency services.
No, All Star Tire & Auto Service does not offer warranties.
All Star Tire & Auto Service offers the following services: Auto Service, Tire Dealers

Contact information

534 N Capitol Ave, Indianapolis, IN 46204

http://www.astires.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
Closed