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Mark IV Environmental Systems Inc

Heating and Air Conditioning, Water Heaters, Appliance Repair,

About us

We have been in business for over 35 years. Our technicians are trained experts and certified in the diagnosis, repair and installation of heating, cooling and refrigeration equipment. We take pride in our work and strive to provide the highest quality service available. Your family’s comfort and satisfaction is our number one concern.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial repair, sales & installation heating and conditioning system, humidifiers, air cleaners, heat pumps & refrigeration.

Services we don't offer

We only offer water heater work in Marion County.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 601-625 of 984 reviews

Deborah R.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
there were no issues
Description of Work: Furnace tune up
Rating CategoryRating out of 5
Yes, I recommend this pro

SANDRA M.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work.
Description of Work: Tune up on A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy B.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great job, and punctual
Description of Work: Airduct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vickie P.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went well
Description of Work: Furnace inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HOWARD F.
01/2018
5.0
water heater repair
  + -1 more
Very pleased
Description of Work: Had hot water heater flushed. Technician explained process so that I am comfortable doing it myself in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Craig & Amy W.
12/2017
3.0
heating & air conditioning/hvac
  + -1 more
Not as detailed other companies.
Description of Work: Clean furnace

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Kevin S.
12/2017
1.0
heating & air conditioning/hvac
  + -1 more
N/A Work was not done
Description of Work: The man was very nice but could not do the work as the design of my furnace would not allow it. My money was refunded promptly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lillian C.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great service!
Description of Work: Furnace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve S.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very efficient
Description of Work: Furnace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

annette M.
12/2017
3.0
water heater repair
  + -1 more
See above to review this.
Description of Work: I needed a new hot water heater and responded to a general angie's list email about a special offer to get one installed for $850. I paid for the water heater online the day before they came out and installed it on Nov. 22. After the two techs left the house (I discovered after they took the water heater out, etc. that they were not licensed plumbers) I had to call them back in because there was no water pressure. After they corrected that there was alot of sand coming out of the bathtub faucet and kitchen faucet and they didn't know what to do about that so I called and made an appt. with a well plumber from Atlanta, IN who couldn't come out until the following week. 2 days after the water heater was installed I asked for someone to come back and reduce the temperature on the water heater and the orig. older tech named Steve came back and did it, but only after I argued with the receptionist that the manual did not clearly show how to do this under all the insulation. 2 days after this visit I discovered I had no hot water at all and so they sent out a young tech named Bailey who had to call on his phone for instructions on what to do and kept asking me "what in the world did you do to it?" 1 day after this I had no hot water again and called Mark IV stating I simply want a new water heater since obviously the installers didn't know much about plumbing to start with. The owner, named Mark called back and said he couldn't guarantee that, but he would be out the next day. Mark did come the next day, but discovered the upper half of the water heater had been drained of water and the heating unit for that part had burned up; he apologized for the inconvenience and said he would replace this tomorrrow at no extra charge, but had to get the part the next morning. Mark did come the next day and it took a few hours to replace the heating unit, but I now have hot water and a promise to make sure this heater works for the next 6 years as warranted. I'm hopeful but I won't have Mark IV come back and do any new work for me again.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$960

Chris W.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Professional and thorough.
Description of Work: Thermostat and furnace check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia P.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fine No issues
Description of Work: Hot water heater flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Rajeevan V.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service
Description of Work: Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFF W.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
all went well
Description of Work: annual service call for 2 furnaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DAVID B.
12/2010
4.0
heating & air conditioning/hvac
  + -1 more
We did not go with Mark because another company was cheaper. They were professional and they went the whole 9 yards for lay outs, they did more than what was necessary.
Description of Work: Mark gave us a quote for a new furnace and air conditioner.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$8,000

Julie T.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
Great! Jason & Todd arrived early and spent time laying down tarps and cloths to protect our flooring, before they got started, which we appreciated. After they finished the installation they also spent time going over the new system with me so that I would be familiar with the features and general operation. They worked very efficiently and we love our new furnace!
Description of Work: Removed old furnace and installed a new Trane gas furnace (95% efficient, variable speed motor). We also purchased a 10-year parts and labor warranty and a 3-visit service plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,929

Maureen S.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
Todd was on time, was very neat and knew what to do. He did a great job. He was very professional.
Description of Work: Service was done on heating unit and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

JOLIE C.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
Todd arrived a little early and finished in less than a half hour. He was nice and very professional.
Description of Work: 32 point inspection of my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

MICHAEL H.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
A major component broke on 19 year old furnace. The repair firm sent a sales person who recommended 3 replacement options. Went to get another estimate and Mark IV was recommended. Best price was for selected options were with Mark IV. Three days after estimate, the installation crew came and completed furnace replacement in about 4 hours. The crew was prompt, clean and courteous. The owner was able to obtain 6 months same-as-cash financing and came to inspect work and complete financing paperwork. No cheesey salesman to deal with, only the owner.
Description of Work: Furnace and A-coil replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

VINCENT B.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
I like everything about them. If I ever have a problem with my heat pump, they will be the first people I call.
Description of Work: They checked out my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark & Elaine P.
03/2006
1.0
heating & air conditioning/hvac
  + -1 more
My complaint is the price .. alone. They originally charged us $176.59. We called to question the high charge since no problems were found. I asked the lady who answered the phone the charge for this type of call; she said $59.95. I CLARIFIED whether there were ANY additional charges if NO problems were found. She said NO; it would be $59.95. I explained that we were charged $176.59, and she referred me to Mark Stansbury. He called back and advised my husband that it should have been: $65 for the 1st 1/2-hr diagnostic fee and $55 for each hour after that. He was here for 2 hrs, so the total would now be $149.09. [We have used and recommended Mark IV repeatedly over the years. They have installed two complete furnace/A/C units based on our recommendations, but we will not recommend them to anyone else -- and will not use them again.] We feel that they have been dishonest with the price charged. I feel it should have been $59.95 +1.50 for a product they used = $61.45.)
Description of Work: We asked that they check the furnace for a natural gas leak. No leak was found, and they were here for two hours. All gas appliances were shut off, and the gas meter was checked, indicating no gas leak. Also, he found the furnace underfired and adjusted that and checked the temperature rise, humidifier filter and furnace filter --all were in good condition, and nothing needed replaced. The only "product" used was a $1.50 "Super Blu leak detection."

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149.09

Response from Mark IV Environmental Systems Inc
THE INITIAL REQUEST WAS THAT WE CHECK FOR A GAS LEAK; NOT A TUNE UP. WE RESPONDED TO THE CUSTOMER IMMEDIATELY, SINCE THEY INDICATED A POSSIBLE GAS LEAK. THE CUSTOMER PHONED THE NEXT DAY TO ASK THE COST OF A TUNE UP, WHICH IS $59.95. THE CUSTOMER THEN COMPLAINED ABOUT THEIR BILL WHICH WAS FOR A REPAIR, NOT A TUNE UP. UPON REVIEW, THE TECHNICIAN HAD BILLED FOR 3 HOURS WHICH HE HAD IN THE JOB,INCLUDING TRAVEL TIME. I ADJUSTED THE INVOICE TO $149.09 AND SPOKE TO THE CUSTOMER'S HUSBAND WHO WAS QUESTIONED AND CONFIRMED TO BE HAPPY WITH EXPLANATION AND ADJUSTMENT. WE ARE HAPPY TO PROVIDE FURNACE TUNE UPS FOR $59.95 FOR OUR CUSTOMERS, BUT WE CANNOT DO DEMAND SERVICE CALLS AT THAT RATE OR WE WOULD NOT BE IN BUSINESS FOR VERY LONG. I BELIEVE THIS CUSTOMER WAS LOOKING FOR SOMETHING FOR NOTHING. WE ARE EXTREMELY SURPRISED BY ANY FURTHER REBUTTAL BECAUSE WE RESPONDED QUICKLY TO THE COMPLAINT AND THOUGHT THAT WE HAD DONE EVERYTHING WE COULD DO TO MAKE MORAL AND ETHICAL DECISIONS--INCLUDING ASKING THE BIG QUESTION--ARE YOU HAPPY? HIS RESPONSE WAS YES. A GRADE OF F WAS VERY UNFAIR BY THIS CUSTOMER. WE HAVE BEEN IN BUSINESS FOR OVER 20 YEARS, AND PRIDE OURSELVES ON BEING HONEST AND FAIR.

Leslie W.
10/2005
5.0
heating & air conditioning/hvac
  + -1 more
ERIC CAME TO MY HOUSE. HE WAS VERY PROFESSIONAL AND VERY PROMPT. THE SERVICE CALL WAS MADE SAME DAY THAT I CALLED. HE WAS VERY THOROUGH, HE EXPLAINED AND SHOWED ME THE PROBLEM. THE HEAT EXCHANGER WAS CRACKED, IT WAS UNDER WARRANTY, THEY TOOK CARE OF EVERYTHING FOR ME. THEIR CUSTOMER SERVICE WAS EXCELLENT.
Description of Work: DIAGNOSIS ON MY FURNACE THAT WAS NOT HEATING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

NATALIE K.
09/2005
3.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY RESPONSIVE INITIALLY. THEY SENT SOMEONE TO DIAGNOSE THE PROBLEM AND THEN SENT SOMEONE ELSE TO GIVE ME AN ESTIMATE FOR THE WHOLE SYSTEM BY THE NEXT DAY. HOWEVER, THE SECOND ESTIMATE THEY GAVE WAS VERY VAGUE AND IT WAS UNCLEAR EXACTLY WHAT I WAS PAYING FOR. I THEN CONTACTED MARK IV ON A FRIDAY TO GET AN ITEMIZED ESTIMATE, AND THEY TOLD ME THEY WOULD HAVE IT BY MONDAY. AFTER A WEEK AND A HALF OF CALLING EVERY OTHER DAY TO GET THE ESTIMATE, IT STILL HADN'T COME (NEITHER HAD THE CONDENSING UNIT FROM THE WARRANTY PEOPLE). FINALLY AFTER 1 1/2 WEEKS, MARK OF MARK IV CALLED TO GIVE ME THE ESTIMATE AND APOLOGIZED FOR THE INCONVENIENCE. BUT BY THAT TIME, I WAS FED UP WITH THE WHOLE 3 1/2 WEEK PROCESS (W/OUT A/C) AND TOOK A BUYOUT FROM THE HOME WARRANTY PEOPLE AND TOOK MY BUSINESS ELSEWHERE. OVERALL, I WOULDN'T GO HERE AGAIN, ESPECIALLY IF IT WAS INVOLVED IN A HOME WARRANTY SITUATION. THE ONLY REASON THEY DIDN'T GET A "D" FROM ME WAS BECAUSE MARK CALLED AND APOLOGIZED.
Description of Work: I HAD AN AIR CONDITIONER CONDENSING UNIT COMPRESSOR GO BAD UNDER HOME WARRANTY, AND MARK IV WAS THE CONTRACTOR THAT THE WARRANTY COMPANY CONTRACTED TO PERFORM THE INSTALLATION. UNFORTUNATELY, AFTER 3.5 WEEKS DEALING WITH THE WARRANTY COMPANY IN GETTING THE UNIT, AND 1.5 WEEKS DEALING WITH MARK IV TRYING TO GET AN ESTIMATE ON THE ADDITIONAL WORK I WANTED DONE (WANTED TO GET THE EVAPORATOR COIL AND LINES REPLACED AT THE SAME TIME ON THE 17 YR. OLD UNIT), I DECIDED TO TAKE THE PAYOUT FROM THE WARRANTY COMPANY AND TAKE THE WORK TO SOMEONE WHO SEEMED INTERESTED IN ACTUALLY DOING THE WORK. THE HOME WARRANTY PUT ME IN CONTACT WITH MARK IV AND A REPRESENTATIVE FROM MARK IV WAS AT MY HOME THE NEXT DAY. HE TROUBLESHOT THE UNIT AND DETERMINED THE COMPRESSOR WAS SHORTED TO GROUND AND WOULD NEED REPLACED. I HAD A REP COME OUT A SECOND TIME TO LOOK AT GIVING ME AN ESTIMATE FOR REPLACING THE WHOLE SYSTEM AT ONE TIME, INSIDE AND OUT.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Response from Mark IV Environmental Systems Inc
Sorry for the poor grade. Obviously I have nothing good to say about home warranty companies, and fired them all because they attempt to replace equipment with builder model equipment at the lowest price possible. I can't believe we were the issue,but rather the HWC.

Mark & Elaine P.
07/2003
5.0
heating & air conditioning/hvac
  + -1 more
THEY CAME THE SAME DAY I CALLED. WE MENTIONED A COUPLE OF POTENTIAL PROBLEMS WE KNEW OF; HE EXPLAINED WHAT THE NOISES WERE. SAID EVERYTHING LOOKED GREAT AND COULD NOT IDENTIFY ANY POTENTIAL FUTURE PROBLEMS.
Description of Work: SIMPLY HAD AIR CONDITIONER SERVICED (BECAUSE IT HADN'T BEEN FOR TWO YEARS).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

KATHY A W.
12/2002
5.0
heating & air conditioning/hvac
  + -1 more
CAME ON A SATURDAY AT NO EXTRA COST. REPALCED MY THERMOSTAT WHICH HAD BEEN DAMAGED AFTER A LIGHTNING STRIKE. THE SERVICEMAN THEN DID AN INSPECTION OF WORK DONE BY ANOTHER COMPANY AND FOUND TWO ITEMS MISSED EARLIER THAT NEEDED TO BE ADDRESSED. I WAS VERY IMPRESSED BY THE PROFESSIONALISM AND SKILL OF THE SERVICEMAN, AND THE FOLLOW UP BY THE COMPANY.
Description of Work: DIAGNOSED ISSUES WITH THERMOSTAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Contact information

1012 N. Bluff Rd, Greenwood, IN 46142

http://www.markiv-env.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
10568

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Appliance Repair,
Energy Efficiency Auditing,
Appliance Sales and Installation,
Rentals - Parties

FAQ

Mark IV Environmental Systems Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mark IV Environmental Systems Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Mark IV Environmental Systems Inc offers free project estimates.
Yes, Mark IV Environmental Systems Inc offers eco-friendly accreditations.
Yes, Mark IV Environmental Systems Inc offers a 10% senior discount.
Yes, Mark IV Environmental Systems Inc offers emergency services.
Yes, Mark IV Environmental Systems Inc offers warranties.
Mark IV Environmental Systems Inc offers the following services: Residential and commercial repair, sales & installation heating and conditioning system, humidifiers, air cleaners, heat pumps & refrigeration.
We only offer water heater work in Marion County.

Contact information

1012 N. Bluff Rd, Greenwood, IN 46142

http://www.markiv-env.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM