Faerber's Bee Window Inc

NO WORK DONE. SALESMAN PLEASANT, KNOWLEDGEABLE, PRODUCT SEEMS EXCELLENT, PRICE PROHIBITIVE/SALES APPROACH UPSETTING.

MATCHED THE INTERIOR STAIN PERFECTLY. SALESMAN WASNT VERY KNOWLEDGEABLE. OUTSIDE CAULKING WAS AVERAGE.

NSTALLED DIRTY WINDOWS. MESSED UP SCREEN DOOR DURING WINDOW INSTALLATION. HAD TO CALL THEM BACK SEVERAL TIMES. WOULD NOT RECOMMEND.

VERY PROFESSIONAL, PROMPT, COURTEOUS EXCELLENT CLEAN UP.

SHOPPED AROUND A LOT. BEE WINDOWS IMPRESSED US WITH QUALITY. SALESMAN WAS GOOD. LOTS OF COUPONS AND PRICE BREAKS. ONE WINDOW WAS BROKEN AT THE WAREHOUSE. CO. WORKED HARD TO MAKE US COMFORTABLE WITH THE DELAY. INSTALLERS DID A NICE JOB. NEVER THOUGHT I WOULD GET THIS QUALITY FOR THIS PRICE.

CALLED FOR QUOTE ON REPLACEMENT WINDOWS, SALESPERSON WAS VERY NICE AND PERSONABLE. TOOK TIME TO EXPLAIN THE COMPOSITION OF THEIR WINDOW (NOT VINYL) GUARANTEE AND THAT QUOTE WOULD BE FOR 30 DAYS NOT UNTIL SHE WALKED OUT THE DOOR. INSTALLERS WERE VERY PROMPT AND COURTESY, MADE SUGGESTIONS ON INSIDE TO USE WOOD QUARTER ROUND INSTEAD OF THE VINYL SUPPLIED AT NO EXTRA CHARGE, NOTED ONE WINDOW WAS BROKEN WOULD NEED TO REORDER AND INSTALL. VERY CLEAN SWEPT UP AFTER THEMSELVES, RECOMMEND THESE WINDOWS OVER ANY VINYL WINDOW (INCLUDING BEE) HAS WORKED FOR BOTH COMPANIES. CAME BACK AND INSTALLED LAST WINDOW (WHICH WAS THE ONE BROKEN) AND CHECKED ON ANY ADJUSTMENTS NEEDED TO MAKE TO WINDOWS, SHOW HOW THEY COME APART TO CLEAN, ANSWER ALL QUESTIONS. AT THAT TIME ASK TO REMOVED SHUTTERS FROM WINDOWS AND NEEDED REPLACED ONE VINYL STRIP ON OUTSIDE WINDOW - INSTALLER SAID NO CHARGE.

HARD SELL. HAD TO MAKE DECISION THAT NIGHT OR WOULDN''T GET DISCOUNT. SENT LETTER BACK ADVISING WOULD NOT BE GOING WITH COMPANY RECEIVED SEVERAL LETTERS FROM SALESMAN (THREATENING) ABOUT WHAT QUALITY OF WINDOWS WE WERE BUYING ETC. SALESMAN DATED AND TIME EACH LETTER - SOME LETTERS LATE AT NIGHT. FINALLY STOP AFTER REPORTED TO ATTORNEY GENERAL''S OFFICE, NEVER RECEIVED ANY KIND OF APOLOGY FROM BEE FOR SALESMANS THREATS.

WERE THERE THE NEXT MORNING AFTER EVENING TALK-DID REPAIR AND HELPED WITH SEVERAL OTHER UNRELATED THING. VERY NICE AND PROFESSIONAL .WENT WAY AND ABOVE THE CALL OF DUTY.

SALES, SERVICE, MEASURE AND INSTALLATION WERE ALWAYS ON TIME, COURTEOUS. I LOVE THE WINDOWS.

I DID NOT GET A SECOND ESTIMATE (BIG MISTAKE I KNOW). I THINK THE PRICE MIGHT HAVE BEEN A LITTLE HIGH. SOME OF THE WINDOWS WOULD NOT OPEN AND CLOSE PROPERLY AND THEY WERE VERY RESPONSIVE IN CORRECTING THIS PROBLEM. INITIALLY THEY STARTED THE WORK AND THEN DETERMINED THEY HAD MEASURED THE PORCH WINDOWS INCORRECTLY. IT TOOK THEM ALMOST 4 WEEKS TO GET BACK TO FINISH THE JOB. ALSO WHEN THEY REPLACED THE WINDOWS THEY LAID THE OLD WINDOWS OUT ON THE YARD. THIS BURNT THE GRASS IN A COUPLE OF PLACES. THE WINDOWS DO LOOK NICE THOUGH AND THE JOB SEEMS TO BE WELL DONE.

WOULD NOT TRUST ANY QUOTE FROM BEE WINDOWS. ONE OF MY WORST EXPERIENCES WITH SALES PERSONNEL. TOTALLY DISCOURAGED WITH THIS COMPANY.

I CALLED TO CONFIRM THE APPT. AND THEY ASKED IF MY HUSBAND WOULD BE PRESENT AND I SAID NO AND THAT I WAS NOT ASKED THIS QUESTION WHEN I INITIALLY MADE THE APPT. I COMPLAINED SO THEY LET ME TALK WITH THE SALES MANAGER WHO SAID HE WOULD PERSONALLY COME OUT HIMSELF AT MY CONVENIENCE TO GIVE THE ESTIMATE. HE NEVER SHOWED AND NEVER CALLED.

VERY PUSHY, CALLED BACK NUMEROUS TIMES, THEY USE A VERY HARD SELL

I MADE AN APPOINTMENT FOR AN ESTIMATE. TERRI SCHEELE CAME OVER AND I EXPLAINED TO HER THAT I NEEDED AN INDIVIDUAL WINDOW PRICE BECAUSE I COULDNT AFFORD ALL WINDOWS AT ONCE AND WANTED TO REPLACE THEM AS I COULD AFFORD THEM.

MEMBER SIGNED CONTRACT TO HAVE WINDOWS INSTALLED W/IN 4 WEEKS. 10 WEEKS PASSED W/ NO RESPONSE FROM S/P & MEMBER CALLED OWNER AT HOME FOR UPDATE; WAS TOLD THEY HAD TROUBLE W/ WOOD GRAIN REQUESTED AND HE WOULD LOOK INTO ORDER. THE VERY NEXT DAY THEIR REP CALLED, SAID WINDOWS WERE READY & WHEN WOULD BE CONVENIENT TO INSTALL. 2 INSTALLERS PUT 13 WINDOWS IN HOUSE IN JUST 8.5 HOURS, IT WAS ALMOST DARK WHEN THEY LEFT. 1 WINDOW DIDNT MAKE SHIPMENT AND ANOTHER PERSON CAME NEXT DAY TO INSTALL. WHEN HE FINISHED, MEMBER ASKED HIM TO LOOK AT INSTALLATION OF OTHER WINDOWS AND HE WAS BESIDE HIMSELF W/ POOR QUALITY OF WORKMANSHIP. ALL OUTER WRAPPING HAD TO BE REDONE. MEMBER REQUESTED INSIDE BE REWORKED TO COVER-UP SILICONE CAULKING THEY USED INSIDE HOME. AFTER 13 WEEKS THE JOB WAS COMPLETED. MEMBER WAS DISAPPOINTED, AS OTHER WORK THAT HINGED ON WINDOWS BEING INSTALLED ON HAD TO BE DELAYED UNTIL SPRING.

VERY PUSHY SALESMAN AND SALESMAN WOULD NOT LEAVE THEIR HOUSE AND HE KEPT PURSUING THE ISSUE

SALES REP BRETT TIMBERLAKE WAS VERY KNOWLEDGABLE, 20 YR WARRANTY ON WINDOWS, WERE ALWAYS PROMPT, EXPENSIVE BUT WELL WORTH THE TIME AND MONEY.

PROVIDED AN UNPROFESSIONAL AND UNTIMELY ESTIMATE. THE FIRST TIME THEY WERE TO GIVE ESTIMATE THEY DID NOT SHOW UP OR CALL. TWO WEEKS LATER, THEY SHOWED UP AND GAVE AN UNPROFESSIONAL PRESENTATION AND WROTE DOWN THE ESTIMATE ON A NAPKIN.

BEST PRICING AT INDIANAPOLIS HOME SHOW.

THEY WERE MORE EXPENSIVE, BUT WE HAVE FOUND THAT IN THIS CASE WE GOT WHAT WE PAID FOR. EXCELLENT SERVICE, PROMPT AND PROFESSIONAL INSTALLATION AND RESPONSIVE SERVICE PEOPLE.

AFTER MEASURING THE WINDOWS, HE WENT RIGHT INTO THE SALES PITCH AND NUMBERS...WE STARTED AT $12,000 AND WENT TO 7,000. HE ACTED AS IF HE EXPECTED TO DECIDE RIGHT THEN. HE GOT CONDESCENDING AFTER I TOLD HIM THAT THE PRICE WAS A BIT HIGH, AND THE WHOLE THING LEFT ME FEELING ANGRY, AND MORE OVER SINCE IT TOOK SO MUCH TIME ON A SATURDAY!!

VERY PROFESSIONAL WORKERS. PRODUCT LOOKS GREAT.

THEY WERE FRIENDLY AND PROFESSIONAL. THEY PAINTED THE EXTERIOR TRIM ON OUR HOUSE LAST FALL AND CONTINUE TO PROVIDE EXCELLENT SERVICE. I WOULD HIGHLY RECOMMEND THEM.

THEY DID A GOOD JOB. CLEANED UP WELL. THEY CAME WHEN THEY WERE SUPPOSED TO. WE WERE SATISFIED WITH THEM BEFORE, AND THAT IS WHY WE WENT WITH THEM.

ATTITUDE OF THE SERVICE PROVIDERS SALES REP WAS VERY NEGATIVE.