Faerber's Bee Window Inc

I think that the product has held up pretty well. I really don't remember what the price was since it's been quite a while, but I'm pretty happy with the windows. We used them on three different occasions, so we must have been satisfied enough with the price. I think every time we tried to call them, we got good response. I probably wouldn't use them in the future just because they have now replaced all of the windows in the house.

What I really liked about their service, is that they stand behind their product. If I have had any issues, they come out immediately, within a day or so. I only had one issue, and they did a crack pot job in replacing them. They did a great job. The interaction with them was fantastic. I had one foreman with them, and he was here, and I was really happy with them. I would use them again. I think they were costly.

It was wonderful. We loved our windows. We have since moved but it was a big selling point when we sold our house. They had a 10 year warranty. We had a couple of them lose their sill when they were under the warranty and they replaced with with no problem and no questions asked. They really stand by their warranty. My sister also used them and she was very happy. It was very expensive. I would absolutely use them again.

We had a good experience with them. The door has been holding up very good. The people who did the installing did a great job on it. They had to do a little bit of extra work, but they did a good job, and I was pleased with it. The price was decent as well, it was reasonable.

I guess we were more impressed with the product itself than anything. It just seemed very well made and it kind of had what seemed like an extra film in it that was supposed to help dampen sound as well as UV rays. To be honest, we didn't really shop a lot. We just kind of contacted them and went with them. They did a professional job installing. He initially came out but then he kind of sent someone under him after the first time. His presentation was professional and we've had no problems or issues. We've been satisfied with the product. I would probably shop around more if we have to replace more windows, just because of the price really more than anything.

We were pleased with the work but there was supposed to be a lifetime guarantee on the windows or any type of repairs that they would need. I called them a few months back and they were going to charge me to come out and repair a window that had a small crack in one of the corners. I wasn't too happy about that. They should stand behind their warranty even though the work was done some time ago. They wanted to charge me $100 service call to come out and fix the small crack in the window. I had no complaint about the pricing of the windows. I was very happy with these people from the get-go until they didn't follow up on this.

It was okay. They did acceptable work.

They made a big mistake and it cost me thousands of dollars. They put in the wrong window so we bought it twice. The first window was a lot of little different panes and it looked like a prison; it was ridiculous. They took it out and now we have three panes with a straight piece across and one on each side. Somehow the wrong window got ordered. I'm not sure who was responsible for it. We ended up paying $3,443 for a bay window and replaced it with a bow window for $4,082. We spent $7,400 for a window. It is not a big house and we did all the windows in the house and sliding doors. We were very chatty with the girl that came and she was talking about her trip to France and somehow or other, a bay got ordered instead of a bow. I wasn't clear on the difference. They installed the bay and then I had them come back to put in the bow. It is not a large window. It measures 4 feet by 7 feet. They needed to make sure that the order was right. I don't know the difference between a bay and a bow window. They should have checked. It was awful so I had to turn around and buy a bow. I would not use them again because it was too much money. They took the window back. The woman that came to sell me the windows was very nice. I am a talker and am interested in people so the error was made. She should have made sure that we had the right window especially since we were doing the whole house. Terry was the person and she was very nice. We could have probably gone to a big box store and gotten as good of windows at half the price.

I loved the quality and the workmanship was great. They were a little pushy on wanting an answer the day they came out to talk to us. They were kind of heavy handed on the sales but I did like the quality.

It was fine. It was done well. They are a worthwhile alternative to look into. Their price was competitive. They were good.

They came in and did an estimate, did the work and performed it very well. The interaction was very good.

The windows still work. They seemed kind of expensive.

I like the way that they were professional. They came in and they were quick. I had the windows for 6 years. They're still good today. They still work fine. They weren't the cheapest but they had good quality. Quality was excellent. They were not pushy. They were here right away. They were extremely professional.

I had a pretty good experience with Bee Window. They are custom windows, so I had some replaced, and then have had maintenance situations. They did what they said they were going to do. I had 2 or 3 quotes, and their quote was the best, and the cheapest. They sell Anderson windows, and they are really good. I had Anderson windows also on a previous home, so they did them for me this time round as well. I had a bit of an issue with their salesman on responsiveness.

It was fine. The service was fine. I would prefer to probably work with another company because they only sent one person out to do 20+ windows.

I would recommend them. They were quick with the job. It was a good cost and good quality.

They were all right. They were okay. They used subcontractors and I didn't know that. I didn't like their siding at all. The windows they ordered were not the right size so they had to do some other work to get them to fit. I wouldn't use them again. I still have an issue with a vent that is not right. The price was high. The quality of the service was fine. I just didn't like the product. Their punctuality was horrible.

We have used them on several occasions. The whole operation was outstanding. They were just excellent.

It was very good. I really liked the customer service representative that was dealing with me. The gentleman was right there when he said he would be there.

They were okay. They did a good job.

I didn't have any complaints. Everything was good. They have backed up their word so far. I like the windows.

The workmanship was fine. There were some issues and when we called them back a year or two later, they were not going to honor anything. They were going to charge me $200 to come out and look at the hardware so I don't do business with them anymore.

The fellow who put it up, did a very good job.

The service was free, it comes with the warranty. I was quite impressed with their service. We have taken pictures of the leak and they actually came for the repair. The leak actually damaged the woodwork on the window that we have and they repaired that as well. They did a good job for us. The repair work was excellent.They set up an appointment as soon as we called and we were happy with that. They came when they said they would. They were very punctual. They have excellent professionalism.

It was good. The customer service was very good. I had no negative complaints. The quality of the work was excellent.