Critter Control of Indianapolis

I have battled squirrels for several years - with some success - but this last time was unable to get rid of the squirrels. Critter Control did a great job of eradicating the squirrels.

We were informed of the process throughout and the company represented themselves in a professional manner. We have not heard any more squirrels in several weeks now.

It went very smoothly. He quickly found the dead possum, removed it, and was finished in 30 minutes.

Excellent service! Brian was my tehnician and he was extremely patient with all of my questions. We weren't sure what type of animal we had, but we knew they were nesting in a couple of our bedroom walls and leaving a horrible odor. After giving him information and his perusal of the yard and home, he immediately determined we had shrews and told me exactly where they were getting in. We had just invested a lot of money to have someone come out and tear out the drywall in those two bedrooms to get rid of the rodents and I was panicked when I started to smell that nasty odor in the walls again. So, we were really relieved that he quickly isolated the problem. We had the areas he pointed out to me caulked, and the bedrooms have been odor free now since he set out bait and had those spaces sealed. The pricing, while competitive with other companies, was not cheap and I did have reservations about spending that much on having someone come out, But it was worth every penny to know that we won't be having any more problems with those pesky rodents and, in the end, the company has saved us money by finding a solution to the issue. (Not to mention all of the headaches and frustration that would have ensued had the shrews nested again in the walls!)

I called Critter Control around mid April 2013 to catch squirrel that made its way into our attic space. Tracy and Brenda came out for an assessment on 4/18. Tracy even went into the attic to spy for any tracks and traces. They climbed onto the roof and found the possible entry spot. Tracy stuffed a tissue into the gap and returned the next day to see if it was disturbed. Since it was the weekend, he waited setting the trap until Monday 4/22. The next morning, the first squirrel was trapped. They left the trap in place - returning every day to check - until 4/26 when the wrong type of squirrel was caught. Over the weekend, they marked the entry with a tissue again. No more animals caught until 4/30. They repair crew came out on 5/2 to seal the gap. They confirmed that the tissue has not been disturbed since the last visit. Tracy and Brenda left sticky notes on the door every day with exact info about what they did and what they caught. There was a little mishap with the outdoor lighting in the front yard. Tracy reported it right away and offered to pay the repair bill. He even offered to send someone out. He also offered not to pay for the squirrel that was caught (75$ value) and ev. drop the exclusion work (79$) . So honest, not like the lawn mowing company!!! Not to mention the discount (50$) Tracy gave me for being a Angie's list member. The company's posted a discount for April 2013 on their website. However, when I called the office, they told me it is only for Marion County - I did not read that anywhere on the webpage! Since I live right off 96th street, I was disappointed and tried to get the discount when they came to my house and I got it!

Very nice and professional people to work with, but they had no luck catching the squirrel that is doing the damage. :(

We were very pleased with Critter Control. We called for help after hearing scratching in the wall. Randy was able to come to the house the very next day and take a look. He did a full inspection of where we heard the scratching as well as the basement, attic, and outside to see where the animal could have gotten in. Based on his inspection, it was decided that it was likely a small animal and we didn't need to go into the wall to retrieve it. (Thank God!) We decided the best plan of action was to let nature take it's course and to lay poison in both the basement and the attic. We haven't heard the scratching again, there hasn't been any odor, and we got to save our wall. Randy from Critter Control, was professional, knowledgeable, thorough, and didn't do unnecessary work to increase the bill. We would definitely use them again.

Fantastic! The problem was resolved within a week. Because the technician, Randy, came while I was at work, he left notes with updates each day and then called me after the last animal was caught to see if I wanted more traps set and to confirm the additional work. I appreciated his thorough communication and that he didn't just rely on assumptions.

I heard noises coming from my attic and saw a deal on Angie's List for Critter Control. I immediately bought it and called, and to my surprise, they were willing to come out and investigate on New Year's day!!! Immediately, they knew that the problem was raccoons. Unfortunately, the amount of destruction meant a full attic restoration. It took some time to remove the animals due to the cold weather, but eventually they were out. I was of course anxious to have them out and was very pleased that I was given frequent updates on progress. Once the culprits had been removed, they even performed the temporary repair at the entry point. They do offer attic restoration services, but I did not take advantage of this service. This company was very professional and communicated with excellence!!!! I recommend them to anyone that thinks they have unwelcomed guests!!!!!

See above. I am new to Angie's List and usually do not complain about a business or write a bad review, unless something has happened that really rubbed me the wrong way. I will say though that their company did refund my money upon my complaint. Of course they told me they believed their tech who told them this didn't happen (I never got the story of what he said did happen though!) but that they would agree to refund it.

I was satisfied with the service. They were professional in their work, the first guy that came out that I talked to I was impressed by him. The second guy that came out to change the traps wasn’t as professional but it was still alright overall.

Smoothly, start to finish. From the beginning, the staff at Critter Control was responsive, courteous and professional. They solved the initial infiltration problem, after which we engaged them to clean the affected areas and replace insulation and visqueen to meet a closing deadline for selling the condo. Tim and his crew were right there with us every step of the way. In the end, the attics and crawlspace looked great and the house was clean. I highly recommend their services to anyone.

I have a family of raccoons in my attic. I called and they came out the next day and we are currently in the process of figuring out what needs to be done. They are very informative.

He came the first day and set the traps. He set the traps Monday thru Thursday and checks them Tuesday thru Friday. Very non-intrusive. Prices seem a little high but I'm certainly not an expert on prices for this kind of service. Rep was clean and courteous and very easy to get along with. He gave us an estimate to animal proof the deck. I would use him again should the necessity arise.

To date we have not had a recurrence of the mice since the house was treated..

Returned my call promptly, visited my house and walked the yard with me, set the tramp and returned everyday until caught.

It was fine - I called, they showed up the next day and set it all up.

Randy came over many times over about 2 months, and we were able to trap and release many of the squirrels who inhabited our attic. Once we were sure all were gone, Randy closed up all the access openings in the soffits. Great personality, and a good person to have on your team to remove these little creatures!

I do not know how to compare them price wise to other companies but the technician came out, checked the attic and laid some poison down and it was done in half an hour.

It was an awesome experience. He came and I told him my problems. He laid bait down. I was concerned ifI dogs got to the bait what would happen. He explained that the dogs would throw it up and would be ok. Mice can't throw up. He identified where mice were coming in at and gave suggestions on resolving that issue. He said within 2 weeks the mice should be gone and of not call back. He said I shouldn't see any dead mice, but it's not promised. I only found one dead mouse, and haven't had a problem since. My only complaint is really an Angie's list complaint. When I was looking for mice help, there is a picture of a mouse next to abatement. This makes it seem like its a mouse help issue. So I paid this price instead of the cheaper mouse price. The company said they couldn't give me the price difference and apologized. I would definitely use them again and recommend to all.

Tracy did a super job eradicating the problem. We had several people out before in the last couple years who never caught anything and a lot of extra damage was done that could have been avoided had I called Critter Control first! He was professional and showed up to check the trap everyday like he said he would. It was a pleasure working with him and I would highly recommend Critter Control.

The company was very responsive when I called and said I needed them to come back and re-treat certain areas.

They were good, but were unable to catch the chipmunk, which I don't blame them for. They came out twice and did everything they could, setting traps and such.

Great experience. They came out the day after the call and trapped the critters within 3 days. They checked every day of the 3 days to see if the traps had been sprung. They even found their point of entry-I did the repair.

Arrived on time; no hidden charges; didn't try to sell me additional services; answered all my questions and gave me advice that i asked for