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One Hour Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

About us

The company was established in 1972 as P&J Heating and Air Conditioning by Pete and Jim. In the late 1980's, Air Wise and Best Heating (established in 1948) joined the family and American Comfort Heating & Air Conditioning was formed. The year 2003 is here and American Comfort joins a national franchise to offer clients a higher level of service. One Hour Heating & Air Conditioning is here for the residential customers while maintaining the American Comfort name for the Commercial side of the business. It may seem like a lot of change, but, it was all done under one of the original owners. To this day, we are still family owned and operated.

Business highlights

79 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & Air Conditioning. Indoor Air Quality.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7700 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 700 reviews

Paul C.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Performed general furnace clean and check. Good service, nothing notable.
Description of Work: Furnace check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Response from One Hour Heating & Air Conditioning
Appreciated the feedback.. Stay comfortable!!

Lynn S.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Anthony was thorough and explained everything. The unit was installed by One Hour Heating and we are Comfort Club members so we receive annual clean and check services at no charge. Anthony wore a mask (as did I) and shoe coverings do it was a good experience all around.
Description of Work: Air conditioning clean and check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. Stay comfortable!

Eliot M.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very thorough, professional and friendly.
Description of Work: Regular ac maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thanks so much for sharing your experience with us.

Hugh H.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Flawless, professional, explains things clearly and appropriately.
Description of Work: A/C maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thanks for placing your trust in us and your willingness to share.

Frank R.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
I've had a service contract with them for about 20 years at 2 different houses. Always satisfied with maintenance activities, and their installation services (2 furnace and AC replacements, including air duct work) have been awesome.
Description of Work: Annual AC service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you so much for taking the time to leave your feedback, it is really appreciated. Also, Thank you for the first 20 years, we are looking forward to the next 20 years. Stay comfortable!

ELLEN P.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service - very prompt, friendly and explained everything to me. No pressure
Description of Work: AC check Up
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Glad to see you had an excellent experience. Stay comfortable!!

Laura W.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Jose was on time and very professional and took safety precautions during this pandemic. He explained what was wrong and how to fix it. I am a happy club member with One Hour Heating
Description of Work: AC wasn’t working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from One Hour Heating & Air Conditioning
Thank you very much for the feedback, it is really appreciated. Stay comfortable!!

Robert E.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
These technicians always do a good job. This time, they came wearing masks and were cooperative about staying far away from us while they were in our house. This is the best HVAC company we've worked with in thirty years.
Description of Work: Annual tuneup of air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you so much for the kind words, it is really appreciated. Stay Comfortable!

Elizabeth D.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
I have been a Club member of One Hour Heating & Air Conditioning for a half-dozen years. They maintained my older furnace and air conditioner with regular service during this time. Every technician has always been excellent, and I have always been impressed with the quality of their service. Most recently, I chose them to replace my 25-year old furnace and air conditioner after carefully reviewing estimates from several companies. I made my decision based on a combination of service, value, quality, and confidence. Mike came first to measure and determine what system would be best for my house. Jaren and Joe installed the equipment on the day of service. They were completely professional and explained everything about the new system. I have complete confidence in the management and employees of this company. Their work is excellent, and they do everything they can to make sure you are a satisfied customer. They receive my highest recommendation!
Description of Work: Replace Furnace and Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Hey [Member Name Removed], Thank you for the review, we really appreciate when our customers take time to leave a note about us! We really appreciate the fact you have "complete confidence" with the team, that really means a lot. Looking forward to keeping your home comfortable for the foreseeable future. ~Bill Wykle

Dawn D.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was great - Danny was professional and helpful!
Description of Work: We needed both furnaces checked, as we try to do each year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the review, One Hour Heating appreciates when our customers take time to leave a note about us!

Jim C.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
James was very helpful in explaining what he did and why. He answered all my questions.
Description of Work: Clean and check furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the great feedback on James. Stay comfortable!

Don P.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent (as usual) - fast, efficient, friendly service, with complete transparency as to what was being done.
Description of Work: Furnace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from One Hour Heating & Air Conditioning
Thank you very much for the kind word, they are really appreciated. Stay comfortable!

Gage M.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Since we have a maintenance contract with One-Hour Heating, they take the responsibility to reach out to schedule our annual maintenance. They set up the appointment when it was convenient for me. Our service tech, Gerald, arrived on time and reviewed with me how the system was performing and whether I had any issues. He then went to work and did a thorough check on all the components. Everything checked out ok except for a consumable item that needed replacing, which he asked for my approval beforehand. I couldn't have asked for anyone more knowledgeable, professional or friendly than Gerald.
Description of Work: Annual furnace maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from One Hour Heating & Air Conditioning
We take pride in giving outstanding service to every customers here at One Hour Heating. We are happy to hear that your visit was no exception, thanks for leaving the wonderful review!

Randi S.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very professional, efficient, pleasant.
Description of Work: Annual maintenance on two furnaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you very much for the "A" rating, really appreciate it. Stay comfortable!

Gage M.
08/2019
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The 3 man crew arrived on schedule and did a quick survey of the equipment and all the duct work in the house. They all wore protective covers over their shoes and laid down protective cloths on the hardwood to protect from the heavy equipment they needed to bring in. I was advised that the overall project would take about 8 hours, as they had to tightly seal all the ducts after cleaning them in order to inject the sealant material to stop the loss of heat or air conditioning from the seams and joints in the ducts. I was able to step out for a couple of hours while they worked without worry, based on past experience with the company. After they completed their work, they showed me the before and after readings of the air loss, indicating a better than 90% reduction. They cleaned up all their work and left the house as they found it. All 3 members of the crew were friendly and professional. I'm very pleased with the work.
Description of Work: I had my HVAC ducts cleaned and sealed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from One Hour Heating & Air Conditioning
Thank you for taking the time to leave your feedback. Glad to see you had a good experience and all went well. Stay comfortable!

Gage M.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
The tech arrived on time as scheduled. He was very professional, courteous and friendly. He inquired about any issues we might be having before starting his inspection (there were no issues that I knew of). He did advise me that, since our house was over 30 years old, he could see that there could be an issue with loss of efficiency in the air ducts due to gaps and explained how it could be tested for, but without any pressure to have the service done. After completing the inspection, he provide his report that he found everything to be in good order. Because I have an annual maintenance agreement, there was no charge for the service.
Description of Work: Annual maintenance check on air conditioner

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for taking the time to leave your feedback regarding your experience, it is really appreciated. Stay comfortable and see you for the furnace tune up!

Paul J.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
I was handed professionally from my call to placing the service call with Rose straight through to the completion of the call with jimmy Dillon.
Description of Work: air conditioning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

Response from One Hour Heating & Air Conditioning
Thank you [Member Name Removed] for the great comments regarding your service, will be sure to pass this along to Rose and Jimmy. Stay comfortable!

JOHN D.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
FANTASTIC! Had to wait a while for service because used an Angies list deal. Appointment executed flawlessly. NO EXTRA CHARGE to service AC on room of 2 story, flat roof townhome! Was +90 temp and humidity. Tech (forgot name) was superb!!! Also used for Furnace, different tech, same experience. Exact same experience. Will be using them again. Perfect.
Description of Work: annual service on AC . AC on roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from One Hour Heating & Air Conditioning
Thank you very much for the great comments and "A" rating, it is much appreciated.. Only wait times we have are for maintenance, hopefully did not make you wait for service? Stay comfortable!

David K.
03/2018
1.0
heating & air conditioning/hvac
  + -1 more
Furnace was working fine when they came, after first worker finished and left,the furnace started acting erracticly,i called and they sent another worker and he did nothing to fix the problem. i called a third time and so far they ignored me during the past 3 weeks. i still have their problem and i will never use them again and i will tell as many people to warn them about this company. David J.Koenig
Description of Work: Tuneup of our furnace.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$53

Response from One Hour Heating & Air Conditioning
I know we spoke about this problem you had and mentioned you would contact us if problem persisted. We will follow up with you again to make sure all is well.

Jesse B.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
First guy didn't install cover properly & continued to leak. Second guy came in & installed properly.
Description of Work: Serviced two furnaces. Replaced leaking cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Thomas M.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very knowledgeable and explained all that he did. He provided a complete inspection checkoff sheet.
Description of Work: Complete inspection of my furnace. They offered a membership plan that was free to military veterans. The plan provides service discounts. They did replace one part in the ignition system at my request. The part itself was still in the operating range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you very much for the "A" rating and the feedback, it is really appreciated. Stay comfortable!

Betty K.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything was fine. Branden was a very professional technician, very personable, and I would recommend him to others. If he's available for my a/c service in spring, send him.
Description of Work: Check furnace, and replace humidifier pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from One Hour Heating & Air Conditioning
Thank you for taking the time to leave your comments, we really appreciate the great feedback regarding Branden. Will make a note on your account to schedule Branden in the spring. Stay comfortable!

Chuck R.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
The job was performed in a very professional manner, and the technition answered all questions.
Description of Work: Check and clean furnace

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Response from One Hour Heating & Air Conditioning
Thank you very much for for the feedback, it is appreciated. Stay comfortable!

John M.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
One Hour Heating great company to do business with. I am on an annual maintenance contract. They call to remind you to schedule at your convenience ( Rose) Jimmy D Came as scheduled, very polite and professional. Did work, explained what was done and recommendations for future improvements. Total confidence in company and technician.
Description of Work: Semi-annual furnace inspection/tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from One Hour Heating & Air Conditioning
Thank you very much for having confidence in our team members, we humbled by your comments. Stay comfortable!!

Kathy S.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have been using One Hour Heating and Air for about 8 years now, and we have always had a pleasant experience. I have a very large dog and some people are intimated by him, so I always request Jimmy, my dog loves him and he loves my dog. It makes the cleaning of the heating and air go very smooth. I don't have to lock up the dog. It was and always is a very pleasant experience.
Description of Work: Yearly furnace cleaning and cleaned my humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you so much for the taking the time to leave your feedback regarding your experience with Jimmy, he really appreciates the feedback. Stay comfortable and see you in the spring!

Contact information

3540 Swenson Ave, St Charles, IL 60174

http://www.aconehourair.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Illinois
Trade License Expiration
10/01/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Natural Gas Lines,
Dryer Vent Cleaning

FAQ

One Hour Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

One Hour Heating & Air Conditioning accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, One Hour Heating & Air Conditioning offers free project estimates.
Yes, One Hour Heating & Air Conditioning offers eco-friendly accreditations.
Yes, One Hour Heating & Air Conditioning offers a 10% senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
Yes, One Hour Heating & Air Conditioning offers warranties.
One Hour Heating & Air Conditioning offers the following services: Heating & Air Conditioning. Indoor Air Quality.

Contact information

3540 Swenson Ave, St Charles, IL 60174

http://www.aconehourair.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM