CMI - Creative Mechanix Inc

Auto Service, Auto Inspections, Auto Tires,

About us

Since 1979, CMI has been providing the highest level of honest and professional automotive service, maintenance and repairs. For over 32 years we have strived to make our customers our friends. We are proud to say the majority of our new customers are referrals from previously satisfied customers. CMI’s technicians combine the newest technology with old fashioned personal service to give you the finest auto maintenance experience.

Business highlights

46 years of trusted experience

Services we offer

Repair and maintenance of domestic & foreign auto, light trucks, new vehicle battery, replacement, brakes, clutch, computer engine analysis, cv boots, drivability and electrical diagnosis, emission testing and compliance work, exhaust system, fuel injection and carburetor service, radiator-cooling systems, steering, suspension, struts and shocks, timing belts & transmissions.

Services we don't offer

Body repairs & painting


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.045 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-45 of 45 reviews

Kent K.
05/2016
5.0
car inspections
  + -1 more
unknown
Description of Work: Creative Mechanix Inc (CMI) is a small auto repair shop capable of working on all vehicles (foreign and domestic). CMI is as honest as the day is long. They have an almost zero return rate for repairs. I've been taking my vehicles there for 20+ years, never any complaint. Great place.
Rating CategoryRating out of 5
Yes, I recommend this pro

deb B.
10/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Response from CMI - Creative Mechanix Inc
Thank you for being a loyal customer. We appreciate the feedback.

Kent K.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: In this visit CMI they replaced a leaking power steering line and front brakes. Everything was just as expected. I have been taking my vehicles to Mike (the owner) for over 20 years. He may not be the cheapest auto repair shop around, but he has high quality mechanics. Mike is proud that he has a very low (less than 1%), if not near zero return rate. I haven't ever had to bring a vehicle back to "return" a vehicle and fix something again. Mike is as honest as they come and will tell you exactly what you need or don't need in some cases. My vehicle, a 2005 Honda Accord, has over 150,000 miles and is still running strong thanks to Mike and his crew. Give them a try!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$492

Response from CMI - Creative Mechanix Inc
Thank you for being a loyal customer and taking the time to post this review.

ANTONE A.
10/2007
5.0
auto repair
  + -1 more
I rely on them to keep my cars running. They are very good! They are not cheaters, and they don t do what doesn't have to be done. I have used them for at least 12 years for several different cars.
Description of Work: This shop did a computer repair on my 2001 Ford Taurus, fixing the computer that runs the car and the wires.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary S.
09/2007
5.0
auto repair
  + -1 more
My Jeep needed a major going over and maintenance check of everything. They did diagnostic testing and found various things that needed repairing/replacing. Mike, the owner, did a wonderful job explaining what needed to be done and why and overall they did an excellent job. I could not be more satisfied.
Description of Work: Head to toe check-up and tune-up on my ten year old Jeep Cherokee.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$532

Ge L.
03/2007
5.0
auto repair
  + -1 more
I have to make an appointment first. And they do not work during the weekend. I have to rent a car to work but I think it worth it.
Description of Work: My car got loose after hitting a curb in a snowy day. I followed the suggestion by Angie's List and brought my car to Mike. He is very pleasant and very knowledgeable. My problem turned out to be a serious one and they fixed it perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ELAINE R.
08/2006
5.0
auto repair
  + -1 more
Mike was polite & knowledgeable. We appreciated his honesty and willingness to refund our payment since we had to pay for a second diagnostic reading at the dealership. He was correct about the problem with the emission control system. We took the van to Creative Mechanix as we had not been fully satisfied with the dealership auto shop, but we wish Mike would have told us initially that if the problem was with the emission control, we might have to take it to the dealership for service.
Description of Work: Mike did a diagnostic check on our 2002 Honda Odyssey minivan as the Check Engine Light was on--the original charge was $96. He told me that I needed to take the van to a Honda dealership as the diagnostic check revealed a problem with the emission control system that required a resetting of the van's computer (as well as parts). Also, Mike gave me the diagnostic results to me to take to Honda so I wouldn't have to pay the diagnostic fee again. At the Honda dealership, they charged me a second diagnostic fee of $105. When I called Mike to tell him this, he refunded our $96.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue G.
05/2006
5.0
auto repair
  + -1 more
Do you not care to know about the inner workings of a car, but feel you must know something or you'll be taken advantage of--female or male? If so, RUN to CMI in Palatine since Mike is the MOST honest person around. His main concern in your safety in a perfectly working car. He tells you like it is and gets the work done as promised. His prices are more than fair for the integrity he puts into his work. I live in the city and wouldn't take my car anywhere else. You will never be disappointed--ever. I will always gladly give my money to Mike at CMI for work done as he will always deserve it. Thanks for what you do, Mike.
Description of Work: The local dealership in Elmhurst did some warranty work and told me I needed over $500.00 in repairs, but I felt they were deceiving me just to get money out of me. Well, they were as I had Mike at CMI check it out and everything on my car is perfectly fine and safe--in addition to an oil change and those great tire valves that tell you when you need air. But the dealer did cost me extra money to have things checked out--only he wasn't the recipient of that money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ELROY C.
07/2005
5.0
auto repair
  + -1 more
I FOUND THEM TO BE FRIENDLY AND GOOD AT EXPLAINING REPAIRS. THEY DISCOVERED SOME THINGS THAT WERE DONE TO THE CAR IN PREVIOUS REPAIRS, BY OTHER REPAIR SHOPS, THAT COULD HAVE RESULTED IN BEING STRANDED OR THE BRAKES GOING OUT. DID GOOD WORK, QUICKLY, AND AT A FAIR PRICE. WILL USE AGAIN.
Description of Work: WATER PUMP, BRAKES, RADIATOR HOSES, BRAKE LINES, SERPENTINE BELT, AND BELT TENSION ARM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANTONE A.
04/2005
5.0
auto repair
  + -1 more
DONE BUSINESS WITH THEM FOR SEVERAL YEARS. OWNERS ARE KNOWLEDGEABLE AND ACCOMMODATING
Description of Work: INSTALLED TWO BELTS ON ALTERNATOR AND STEERING. INSTALLED WHEEL COVER THAT CAME OFF. ADJUSTED SIDE MIRRORS AND WORKED ON BRAKES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$373

BRUCE F.
04/2005
5.0
auto repair
  + -1 more
THE OWNER TOLD ME THAT SEVERAL OF THEIR CLIENTS HAD THE SAME PROBLEM WITH THEIR FUEL INJECTORS AND THEY HAD FOUND THEIR OWN UNIQUE SOLUTION TO THE PROBLEM. WHEN I HEARD THAT I WAS ALL EARS. TOOK THE CAR IN AND AFTER JUST AN HOUR WAIT THE CAR WAS FIXED. THE OWNER WAS HONEST ENOUGH TO SAY HE COULDN'T GUARANTEE THE PROBLEM WOULDN'T COME BACK BUT 85% OF THE CUSTOMERS HAVE NOT HAD FUTURE PROBLEMS. INSTEAD OF RECOMMENDING THAT ALL THE FUEL INJECTORS BE REPLACE THE OWNER SUGGESTED THAT IF THE PROBLEM RETURNS TO REPLACE THE ONE TROUBLESOME INJECTOR INSTEAD OF ALL OF THEM. VERY HONEST. WOULD DO BUSINESS WITH THEM AGAIN.
Description of Work: I HAD TAKEN MY CAR TO A LOCAL MECHANIC AND HE CHARGED ME $289 TO RESOLVE A PROBLEM WITH THE FUEL INJECTOR BUT THE PROBLEM RETURNED. THEN I TOOK MY CAR TO CREATIVE MECHANIX AND WAS INFORMED THAT THE 5TH FUEL INJECTOR WAS THE PROBLEM BUT THEY CLEANED ALL THE FUEL INJECTORS FOR ONLY $74 AND NOW THE ENGINE PURRS LIKE A KITTEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

PAUL S.
01/2005
5.0
auto repair
  + -1 more
MICHAEL WAS VERY HELPFUL ON THE PHONE. HE CALLED SEVERAL TIMES TO SOLICIT ADDITIONAL INFORMATION AND TO PROVIDE ESTIMATES FOR VARIOUS REPAIRS. HE MADE GOOD RECOMMENDATIONS BASED ON HIS EXPERIENCE. NOT AT ALL PUSHY. I'LL DEFINITELY GIVE HIM MORE BUSINESS.
Description of Work: DIAGNOSED AND REPAIRED FAULTY ALTERNATOR ON MY F150. PERFORMED ROUTINE MAINTENANCE AND INSPECTIONS INCLUDING REPLACING THE COOLANT, OIL, FUEL FILTER AND CHECKING THE TRANSMISSION.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

KEN H.
11/2004
5.0
auto repair
  + -1 more
REASONABLE PRICES - KEPT ME FULLY INFORMED BEFORE DOING ANY WORK AND WHAT IT WOULD COST. VERY PROFESSIONAL. WILL DEFINITELY USE THEM AGAIN.
Description of Work: FLUSHED/FILLED TRANSMISSION FLUID IN '95 EXPLORER, FIXED BROKEN DOOR LOCK, FIXED HEATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROBERT W.
09/2004
5.0
auto repair
  + -1 more
WE HAVE ACTUALLY TAKEN CARS IN 3 TIMES AND FOUND THE SERVICE HONEST & EXCELLENT.
Description of Work: THEY REPLACED A BATTERY, CIRCUIT BOARD AND EVALUATED A PROBLEM WITH OUR AIR CONDITIONING & SUGGESTED A SIMPLE SOLUTION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

ANTONE A.
12/2003
5.0
auto repair
  + -1 more
I HAVE BEEN GOING TO THEM FOR THREE YEARS NOW AND I THINK THE SERVICE IS VERY GOOD. I FIND THE PRICING REASONABLE. THEY ARE ALSO HONEST AND COMPETENT.
Description of Work: FIXED A LIGHT SWITCH IN THE DOOR AND RESURFACED THE REAR BRAKES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43

GERALD B.
10/2003
5.0
auto repair
  + -1 more
JURY STILL OUT ON WHETHER WHAT THEY DID ACTUALLY CORRECTED THE PROBLEM. IN ALL FAIRNESS, MIKE DID NOT GUARANTEE THAT IT WOULD BE CORRECTED.
Description of Work: INSPECTION; DIAGNOSIS, REMOVE BLOWER MOTOR, INSPECTED EVAPORATOR VENTS, TREATED SYSTEM REASSEMBLE & TEST, DEGREASE MOTOR, TIGHTEN PAN BOLTS.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

NATASHA P.
11/2002
5.0
auto repair
  + -1 more
PRICE WAS VERY REASONABLE.
Description of Work: NEW BRAKE JOB, CHANGED OIL, ROTATED TIRES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

WENDE D.
11/2002
5.0
auto repair
  + -1 more
HONEST, PROFESSIONAL AND RELIABLE. HARD TO FIND THESE DAYS.
Description of Work: GENERAL CHECK-UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DAVID W.
08/2002
5.0
auto repair
  + -1 more
unknown
Description of Work: AIR CONDITIONER REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

05/2001
4.0
auto repair
  + -1 more
unknown
Description of Work: IT WAS A GENERAL CHECK UP.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

251 N Eric Dr, Palatine, IL 60067

creativemechanix.com/wordpress/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Heating and Air Conditioning,
Auto Radiators,
Auto Transmission,
Auto Mufflers

FAQ

CMI - Creative Mechanix Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: Closed

CMI - Creative Mechanix Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CMI - Creative Mechanix Inc does not offer free project estimates.
No, CMI - Creative Mechanix Inc does not offer eco-friendly accreditations.
No, CMI - Creative Mechanix Inc does not offer a senior discount.
No, CMI - Creative Mechanix Inc does not offer emergency services.
No, CMI - Creative Mechanix Inc does not offer warranties.
CMI - Creative Mechanix Inc offers the following services: Repair and maintenance of domestic & foreign auto, light trucks, new vehicle battery, replacement, brakes, clutch, computer engine analysis, cv boots, drivability and electrical diagnosis, emission testing and compliance work, exhaust system, fuel injection and carburetor service, radiator-cooling systems, steering, suspension, struts and shocks, timing belts & transmissions.
Body repairs & painting

Contact information

251 N Eric Dr, Palatine, IL 60067

creativemechanix.com/wordpress/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed