CMI - Creative Mechanix Inc
About us
Since 1979, CMI has been providing the highest level of honest and professional automotive service, maintenance and repairs. For over 32 years we have strived to make our customers our friends. We are proud to say the majority of our new customers are referrals from previously satisfied customers. CMI’s technicians combine the newest technology with old fashioned personal service to give you the finest auto maintenance experience.
Business highlights
46 years of experience
Services we offer
Repair and maintenance of domestic & foreign auto, brakes, clutch, computer engine analysis, cv boots, drivability and electrical diagnosis, emission testing and compliance work, exhaust system, fuel injection and carburetor service, light trucks, new vehicle battery, radiator-cooling systems, replacement, steering, struts and shocks, suspension, timing belts & transmissions.
Accepted Payment Methods
- CreditCard
Reviews
5.045 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 45 reviews
Wende D.
Dec 2017
We purchased a used car and brought it to CMI for a follow-up inspection. Mike didn't try to upsell me on anything I didn't need. He recommended we replace two tires and change the oil because there was no indication of when it had last been changed.
Kent K.
May 2016
unknown
Corinna C.
Nov 2015
I couldn't be more happy with the service I received! While the news I got about my car's needed repairs wasn't good, I was extremely happy with how honest they were about the costs. They explained the problem and the cost to repair it, and then also pointed out that I was only about 5K miles away from my 100K checkup which would cost a lot of money as well. Then they explained that with the upcoming costs, I might want to consider whether I want to invest that much in car or consider getting a new one. I'll never suspect them of trying to sell me services that I don't need after how upfront they were about that! They could have easily sold me the major repair and I never would have considered the upcoming expensive maintenance. My husband and I have always been happy with their service in the past and now we're definitely going to be customers for life.
Response from CMI - Creative Mechanix Inc
"We work hard to make sure our customers are satisfied. Thank you for the repeat business."
Deb B.
Oct 2015
.
Response from CMI - Creative Mechanix Inc
"Thank you for being a loyal customer. We appreciate the feedback."
Kent K.
Jun 2015
unknown
Response from CMI - Creative Mechanix Inc
"Thank you for being a loyal customer and taking the time to post this review."
Sherri M.
Apr 2014
See above. They went above just installing a new battery. I asked about an oil change which was due 6 months ago or in 3,000 more miles. the car sat all winter so he assured me I can drive another 3,000 miles before changing the oil. He also called me back with a quote on rear struts for my hatchback door and the quote was competitive. I will continue to use this service provider as I am very satisfied with them and recommend them strongly to anyone wanting services.
Terry M.
Sep 2013
Numerous times CMI found out that it was a simple low cost repair then what I thought it might be...
Deborah C.
Sep 2013
I wouldn't take my car anywhere else. Mike, the owner, cares about you as if you were family. I trust him completely and know he will not take advantage. I have an older car and feel that it will last a lot longer under their care. On my last visit, the inspection he did turned up issues with two of my tires and the cable that goes to the battery. The other bonus is that this business is in my neighborhood. He will arrange rides for me if the weather is inclement and I can't walk home.
John W.
Jun 2013
I found them on Angie's List and they did a very nice job. They did everything that they could for the car. I was very happy with the work they provided the car is running better now. I would use them again in the future if I needed to.
Response from CMI - Creative Mechanix Inc
"We look forward to seeing you again. Thank you for the business!"
Chad D.
Apr 2013
We own a 2009 Ford Flex which began making a loud squealing noise just a few days before we were going to drive up north for our spring break vacation. Mike made accommodations to squeeze us onto the schedule and Fred was able to diagnose the issue and get the car fixed in time. He told us after the fact that they actually had to custom build a replacement part because their parts store had brought the wrong part to them but they knew we didn't have the time to wait for another part. Now that's customer service!!
Response from CMI - Creative Mechanix Inc
"Thank you for the great feedback! Customer satisfaction is one of our main goals!"
Lynn C.
Jan 2013
Dropped off the car and walked 1.5 blocks to train station for ride to work. Car was promised by 5 pm, completed by 1 pm. All problems solved at a fair price. Very convenient. Many neighbors have praised CMI for years but this was our first visit. We'll be back!
Response from CMI - Creative Mechanix Inc
"We look forward to seeing you again. Thanks for great feedback!"
Jeffrey O.
May 2012
I like the fact that they are very honest and straightforward. They try to save my money whenever possible. They are just a great company, and they do not mess around with us. It was a good deal for everything that they offered.
Response from CMI - Creative Mechanix Inc
"Thank you for the great feedback! We look forward to seeing you again."
Anthony A.
Nov 2011
As always CMI did a good job
Upfront on pricing and on time service
Haven't found a better shop in the area
Upfront on pricing and on time service
Haven't found a better shop in the area
Response from CMI - Creative Mechanix Inc
"Thank you for being a loyal customer. We appreciate the feedback."
Peggy S.
Jun 2011
Cool air / warh Air - A/C compressor about to go - replaced by CMI. I have taken all my cars. There(20 years) no returns, they are the best in town !!
Response from CMI - Creative Mechanix Inc
"Thank you for being a loyal customer. We appreciate the business!"
Daniel C.
Jun 2011
Excellent service - completed in a timely manner - call received at home to notify us car was ready.
Response from CMI - Creative Mechanix Inc
"Thank you for the kind words. Please come again!"
Terry M.
Jun 2011
CMI replaced the AC fan resistor last year, (the fan will only run on High - known problem with Chrylser's)... Mike found that it had failed again and replaced it N/C...
Only the front brakes needed to be replaced... I am pretty sure another shop would have replaced the rear brakes...
Mike also found that that the radiator cap was leaking and replaced it at cost.
Oil & filter change.
Front brakes and rotors replaced
Flushed ABS system
AC resistor replaced N/C
Replaced radiator cap
Checked fulids
Road tested car
Only the front brakes needed to be replaced... I am pretty sure another shop would have replaced the rear brakes...
Mike also found that that the radiator cap was leaking and replaced it at cost.
Oil & filter change.
Front brakes and rotors replaced
Flushed ABS system
AC resistor replaced N/C
Replaced radiator cap
Checked fulids
Road tested car
Response from CMI - Creative Mechanix Inc
"We work hard to make sure our customers are satisfied. Thank you for the repeat business."
RW Z.
Jun 2011
They are currently doing work on my car. I trust them, and they do good work.
Response from CMI - Creative Mechanix Inc
"Thank you for giving us your repeat business."
RW Z.
Nov 2010
Mike at CMI has provided thoroughly professional sevice.
Response from CMI - Creative Mechanix Inc
"Thank you for the kind words and repeat business."
John B.
Nov 2010
I have been using them for more than 25 years. I am very happy with them. I go there for anything that is wrong with my vehicle. They give me excellent service and they give me options. The quality of their service is outstanding. I go to them whenever there is a mechanical problem. Earlier this year, the air conditioning wasn?t working. They worked on it. I will continue to use them in the future.
Response from CMI - Creative Mechanix Inc
"We strive for complete satisfaction...thank you for being a dedicated customer."
John B.
Jul 2010
N/A
I have been going to them for over 30 years. I am very satisfied with their work. I go here for everything...I go for the easy stuff and the hard stuff.
Response from CMI - Creative Mechanix Inc
"Thank you for the kind words and repeat business."
Anthony A.
Jul 2010
They performed the work as quoted . Very satisfied
Response from CMI - Creative Mechanix Inc
"Glad to hear you were satisfied...please come again!"
Terry M.
Jul 2010
Went in for some general fixes, ie the Resitor for the AC need to be replaced, oil change, lube, etc.... I thought i needed a 'tune up' but after they checked out the car, they said it was running fine, (they checked all the codes) and advised me that the car was running fine... saved me over $300....
Response from CMI - Creative Mechanix Inc
"We always strive to provide fair and honest service at CMI. Glad to hear you are satisfied."
Jeffrey O.
Mar 2010
First off, I do not remember the exact amount spent on this visit (it's been a few months, and yes the cost was more than $0.00, however, I would not want to include anything deemed inaccurate, so I left it out). I do have to say, I found this mechanic on Angie's list and felt appropriate that I comment on what I have observed. I have been with CMI for about a year now. I have found this shop to be extremely honest, and straight forward. They seem to be sincerely interested in making sure that you are happy with their service. They have never suggested repairing anything that does not need repair. I highly recommend this shop without reservation.
Response from CMI - Creative Mechanix Inc
"Thank you for the kind words."
SAUL T.
Nov 2009
They did excellent work. The service was extraordinary. I have used them again since then, and the service was, once again, very good.
Response from CMI - Creative Mechanix Inc
"We work hard to keep our customers satisfied. We appreciate the kind words."
CHARLOTTE W.
Jul 2009
They are always very good to me. They help walk me through getting another car from another customer. They are fine people and very helpful.
Response from CMI - Creative Mechanix Inc
"Thank you for being a loyal customer. We are glad to help."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
CMI - Creative Mechanix Inc is currently rated 5.0 overall out of 5.
CMI - Creative Mechanix Inc accepts the following forms of payment: CreditCard
No, CMI - Creative Mechanix Inc does not offer free project estimates.
No, CMI - Creative Mechanix Inc does not offer eco-friendly accreditations.
No, CMI - Creative Mechanix Inc does not offer a senior discount.
No, CMI - Creative Mechanix Inc does not offer emergency services.
No, CMI - Creative Mechanix Inc does not offer warranties.