Nu-Way Shoe Repair

This shoe shop is ridiculous. He completely ruined my shoes, states that I was the problem for not explaining to him how to do his job. He got loud and stated I should have been more explanatory. Even if I wasn't as explanatory or detailed. You shouldn't take a job you are unfamiliar with working on. "How many people do you think wear shoes like this... oh you must live in a fantasy world... these shoes look like they belong in a play" so disrespectful so rude, so unprofessional, no unpleasant, not open to criticism. They were supposed to be finished 10 days and I called every single day since the due date and every day it was a new bs excuse. I should have listened to the rest of his customer who all left horrible reviews on the store, he was argumentative and completely unhelpful, wrong and unprofessional. Additionally I didn't say a word about the charge he wanted, I accepted it and said as long as they fixed them, I'm fine with the fee. I went back into the store twice to see how he can rectify the situation and stated he gave me a $30.00 discount (instead of the $1300.00 original quote) I told him it's not about the money, had I had an issue with the charge I wouldn't not left them to be fixed. It's not fair or acceptable for me to pay for horrible work. I will certainly be contacting the better business bureau to file a formal complaint against this establishment, he was loud and upset that they were so expensive that he said I lived in a different world, don't blame me for not living under a rock. He was rude, spoke over me and completely disrespectful and unprofessional, stay away from this place, the owner and the outcome is garbage. A blind child could have done a better job than this cobbler.

They took a long time, it was an awful long time and I was worried when I will get it because it took them a couple of months. He kept telling me that it will be another week and when I got there it was never ready. I was kind of nervous if they still have my purse and they will say yes. He did an okay job but it just took a long time and I was nervous whether they have it or not. I would not go back there. The quality was good.

The purse is beautiful took like 5 or 6 weeks though. But my purse was in pretty bad shape.