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Empire Today - Naples

hardwood floor specialist, ceramic tile installer, carpet installer,

About us

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

Business highlights

66 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

3.659 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
19%
3
14%
2
7%
1
15%


Rating CategoryRating out of 5
quality
3.9
value
3.6
responsiveness
3.6
Showing 51-59 of 59 reviews

William C.
03/2017
4.0
Did a good job and were on time installing the flooring in my bedroom.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

William C.
03/2017
4.0
They arrived on time and did a good job moving furniture without any fuss. Left the job clean and took away the old rug.

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
2.0

Yes, I recommend this pro

LARRY C.
03/2017
2.0
We asked for early morning appointment...they came at 1 PM and left at 6:15 PM!

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
1.0


Michael O.
01/2017
5.0
Everything went smoothly, from beginning to end. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolina C.
12/2016
1.0
Terrible experience. Terrible customer service, terrible installers. I will never recommend it work with this company ever again

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Evelyn M.
12/2016
3.0
Workers scratched furniture, walls and doors and kept quiet about it. Carpet wasn't nailed or glued, just laid down on floor. They didn't put any cover to the end sides of the carpet right by the door so dirt could end up underneath the carpet. Job wasn't as professional as I expected from a prestigious company.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
4.0


Greg D.
08/2016
4.5
They were on time,fast and did a good job

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Ronald N.
02/2016
2.5
Kitchen linoleum/vinyl has glue stains which have not been cleaned as of today's date. Moisture problem in bathroom has delayed installation. 13 days have now passed since scheduled installation. Now waiting for installer agent to test moisture level once again. Trust this will be resolved without any further delays...

Rating CategoryRating out of 5
quality
2.0
value
2.5
responsiveness
3.0

Yes, I recommend this pro
$800
    • 1
    • 2
    • 3(current)

Contact information

333 Northwest Ave., Northlake, IL 60164

www.empiretoday.com

Service hours

Monday:
5:00 AM - 12:00 PM
Tuesday:
5:00 AM - 12:00 PM
Wednesday:
5:00 AM - 12:00 PM
Thursday:
5:00 AM - 12:00 PM
Friday:
5:00 AM - 12:00 PM
Saturday:
5:00 AM - 12:00 PM
Sunday:
5:00 AM - 12:00 PM

Service Categories

hardwood floor specialist,
ceramic tile installer,
carpet installer,
flooring contractor

FAQ

Monday: 5:00 AM - 12:00 PM

Tuesday: 5:00 AM - 12:00 PM

Wednesday: 5:00 AM - 12:00 PM

Thursday: 5:00 AM - 12:00 PM

Friday: 5:00 AM - 12:00 PM

Saturday: 5:00 AM - 12:00 PM

Sunday: 5:00 AM - 12:00 PM

Empire Today - Naples accepts the following forms of payment: CreditCard
Yes, Empire Today - Naples offers free project estimates.
No, Empire Today - Naples does not offer eco-friendly accreditations.
No, Empire Today - Naples does not offer a senior discount.
No, Empire Today - Naples does not offer emergency services.
Yes, Empire Today - Naples offers warranties.

Contact information

333 Northwest Ave., Northlake, IL 60164

www.empiretoday.com

Service hours

Monday:
5:00 AM - 12:00 PM
Tuesday:
5:00 AM - 12:00 PM
Wednesday:
5:00 AM - 12:00 PM
Thursday:
5:00 AM - 12:00 PM
Friday:
5:00 AM - 12:00 PM
Saturday:
5:00 AM - 12:00 PM
Sunday:
5:00 AM - 12:00 PM