Intelligent Service Plumbing Heating Cooling & Drain Cleaning

heating & cooling contractor, well, dryer vent cleaning service,

About us

Intelligent Service has spent the last 40+ years building and maintaining a reputation as the premier licensed home mechanical services company in the Northwest Suburbs and Chicagoland area. Our 24/7 one-stop shop offers services in Plumbing, Heating, Cooling and Drain Cleaning. We are committed to providing professional expertise, enthusiastic service and most importantly lasting solutions! As a family business, we certainly understand your home is your greatest investment and Intelligent honors this belief in numerous ways. Whether our technicians are rolling out the red carpet upon entering your household or calling ahead to confirm arrival time, we pride ourselves on the commitment to providing the customer with a WOW service.

Business highlights

33 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
7%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.8
Showing 26-50 of 71 reviews

Nimesh P.
12/2017
5.0
Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

J Cunyon G.
12/2017
5.0
Courteous, tidy and efficient. Very service conscious. Excellent attention to detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth G.
12/2017
3.0
I got the appointment that same week but when nobody showed up between the scheduled time frame, I called and it appeared they did not know what I was talking about at first. Another tech then had to be dispatched and over 3 hours later. He was great though.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
3.0

Yes, I recommend this pro
$79

steve j.
11/2017
5.0
technician knew what he was doing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$291

Valerie H.
11/2017
5.0
Annual cleaning on 2 furnaces. Did a thorough job. Also rodding an inside line and provided quotes on future projects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Natalie L.
11/2017
5.0
I waiting for them to email me my receipt at nat_lew@msn.com. I have requested twice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$289

Mary K.
10/2017
2.5
Tried to push unnecessary work

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
3.5

$208

Miriam T.
10/2017
3.0
The chargers for their service a little bit too high, I knew the problem for the furnace, one thing I'm not satisfied is that the inside/ around the motor was not vacuum when I hire someone for my main property they always do it. But the technician took his time to explain what he was doing. He's very professional. I wanted to hire them to clean the furnace for my other property but I think I think I'll shop around first.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0


Pat K.
10/2017
4.0
Customer service was poor. Didn't indicate that there was a 2 hour window for the service time. Told me 7:00 a.m. told the driver 8:00 a.m. Never mention that the service time was between 7:00 a.m. - 9:00 a.m.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
2.5

Yes, I recommend this pro
$39

Bonnie R.
09/2017
3.0
Intelligent uses a flat rate charge system. I was unfamiliar with that system. After doing research it seems that simple jobs that don't take long to complete or are easier are charged the same amount as more difficult and time consuming installations( programmable thermostat). This resulted in a charge that was at least twice as much as a materials/time spent hourly rate. I thought the service technician did an excellent job. I however now think I was overcharged for that service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$56,000

Lavance H.
09/2017
5.0
very punctual

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim C.
09/2017
5.0
Quality work at a fair price. Very professional. Bob was prompt, friendly, and informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Agnes B.
08/2017
1.0
On the phone they told me it would be free for them to come out. When the guy showed up he told me it will cost me $127.70 to tell me what is wrong with my air conditioner. He would not tell me what is wrong until I agreed to pay $127.7 or agreed on a repair. turned out my water trap from the conditioned was clogged. it replace it he wanted $399. I said no thank you and I paid him $127 for doing nothing. I ordered a new EZ-trap on line for $14. I will be installing it myself. It looks like this will be a 20 to 30 minute job and on top I am a female. Shame on this company ripping people off. They are very expensive!!!!

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
1.0

$127

Ms. S.
08/2017
5.0
Intelligent Service Plumbing installed toilets fixed an issues with the sump pump. I would recommend the service to others.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Chris M.
08/2017
5.0
They are very prompt professional and very clean.. They have great customer service with very fair pricing..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Derek M.
08/2017
5.0
They did a very professional job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lynn M.
08/2017
4.5
nice young man, very informative

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jason K.
08/2017
4.5
They were prompt and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amanda K.
08/2017
5.0
Quick, efficient scheduling and response. He was very up front, thorough and complete. We will bee using again for future work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hao Z.
08/2017
5.0
Easy to make appointments, the contractor explained things pretty clear to me. Plan to hire them again for a pipe leak repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DAvid B.
08/2017
5.0
One of the best experiences. Response to request for service was immediate. Jason was exactly on time. Gave an "intelligent" explanation of what appeared to need repair. Was correct. Work performed was timely. Quality of work: EXCELLENT. Cost was very fair. Will definitely use service again...and highly recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike L.
08/2017
5.0
2nd time I've used this company and much more reliable than Four Seasons!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike L.
08/2017
5.0
Great company and good first experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan L.
07/2017
4.5
Matt was very professional and timely.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
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    • 2(current)
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Contact information

709 N Main St., Mount Prospect, IL 60056

http://www.intelligentservice.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor,
well,
dryer vent cleaning service,
sewer cleaning company,
air duct cleaner,
gas leak repair service,
handyman service,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Intelligent Service Plumbing Heating Cooling & Drain Cleaning accepts the following forms of payment: CreditCard
No, Intelligent Service Plumbing Heating Cooling & Drain Cleaning does not offer free project estimates.
No, Intelligent Service Plumbing Heating Cooling & Drain Cleaning does not offer eco-friendly accreditations.
No, Intelligent Service Plumbing Heating Cooling & Drain Cleaning does not offer a senior discount.
Yes, Intelligent Service Plumbing Heating Cooling & Drain Cleaning offers emergency services.
Yes, Intelligent Service Plumbing Heating Cooling & Drain Cleaning offers warranties.

Contact information

709 N Main St., Mount Prospect, IL 60056

http://www.intelligentservice.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day