Intelligent Plumbing Services

well, sewer cleaning company, basement waterproofer,

About us

Intelligent Service has spent the last 40+ years building and maintaining a reputation as the premier licensed home mechanical services company in the Northwest Suburbs and Chicagoland area. Our 24/7 one-stop shop offers services in Plumbing, Heating, Cooling and Drain Cleaning. We are committed to providing professional expertise, enthusiastic service and most importantly lasting solutions! As a family business, we certainly understand your home is your greatest investment and Intelligent honors this belief in numerous ways. Whether our technicians are rolling out the red carpet upon entering your household or calling ahead to confirm arrival time, we pride ourselves on the commitment to providing the customer with a WOW service.

Business highlights

39 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 76-100 of 128 reviews

Chris B.
11/2017
5.0
They replaced our old kitchen faucet that goes through a granet countertop with a new faucet and lines we bought. They did a Great job, Very pleased with their work! They were nice and professional too.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Young C.
11/2017
5.0
Intelligent Service was very professional, courteous, helpful and timely. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Dana K.
11/2017
5.0
Joe was very professional. He came on time, installed faucets and fixed leaky sinks . He also cleaned up well. Would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl W.
10/2017
5.0
Intelligent plumbing sent out a technician named Matt, that was outstanding. He was efficient, clean up his area and explained exactly what he was doing in order to solve our problem. Before arriving, I had a picture to match the face of a technician coming to my home. I feel very confident in letting Matt into my home to complete the job. I would recommend Intelligent plumbing to my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jay O.
10/2017
4.0
This job got off to a bumpy start with a plumber that I clashed with. The owner assigned another plumber and everything was wonderful after that.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Tyler N.
10/2017
5.0
Thanks Matt Y for your great fast service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Willa V.
10/2017
5.0
Kind of pricey, but if you need a job done quick, clean, and well - they're worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$6,800

edward a.
10/2017
5.0
Quick response. Honest and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$239

Jim D.
10/2017
5.0
Very progressive approach to home repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bob F.
09/2017
4.5
On time, pleasant, neat, competent -- but expensive even for a plumber in a downtown high rise.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$2,000

Abel D.
09/2017
4.0
Great customer service coupled with knowledgeable workers.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$150

Janna B.
09/2017
5.0
My experience was exceptional: immediately responsive, accommodating,competent, friendly, and clean!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeannie S.
09/2017
5.0
They came when scheduled and did the job effectively

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Harry M.
09/2017
3.0
to pricy!

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.0

$632

Ken A.
08/2017
0.5
BEWARE INTELLIGENT PLUMBING SERVICES!! I found this company here on Home Advisor. I called and their A/C Tech., Bob came out to check out our central A/C. Bob found a burned wire in the roof A/C unit and repaired it (supposedly). The A/C worked for a week and 1/2, then failed again. I went up to the roof to take a look, (I have over 40 years experience servicing residential, commercial and industrial equipment), but lost an arm and I have arthritis, making going on the roof difficult for me. I found the same wire Bob repaired was burned again, (he only replaced part of the burned wire, and left a second wire loose, which caused the repeat failure). I called Intelligent back and Bob returned. I had already diagnosed the problem, the relay that the wires connected to needed replacement, and the burned wire needed to be replaced. When Bob arrived I told him what I had found, he checked it and agreed. He replaced the relay and the wire, and charged me over $200.00 an hour to do the work. On his first visit he attempted to sell me a $9000.00 repair, which I declined. I explained to Bob that I had just lost my home, I am disabled, and my family was living off of 1 disability check. As an experienced technician myself, I know Bob is paid a commission on work he sells/performs. On Bob's first visit, he billed me $250.00 for his incomplete repair, and on his second visit, he billed me $440.00. I asked him why it was so much, thinking that the relay was expensive, but he told me that the relay was not expensive, his time was. I KNOW he ripped me off, since I diagnosed the problem, and the time he spent here was minimal. I am also a multiple stroke patient, and sometimes have to think situations out. This company is dishonest and their technician greedy. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYBODY FOR ANYTHING EVER!! I WILL ALSO BE POSTING THIS COMMENT ON FACEBOOK. Thank You for your attention.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$700

Hao Z.
08/2017
5.0
Good job, I'd like use them again the next when I replace my Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick W.
08/2017
2.5
Hot water side of single handled tub faucet was not working. My assumption was some debris from a hot water heater replacement got into the tub's hot water cartridge was my belief, but was ready to move onto other possibilities if it turned out. Inetl. Plumbers arrived and evaluated the worse scenario off the bat. Replace the entire hot water pipe from basement to second floor and everything else that comes with that! REALLY!!! AND take many many unknown days to accomplish. + TALL $$$$$$$ I had to talk this guy down to reality and said I need this done today, not whenever and let's start with pulling the cartridge and see where that goes or he could hit the bricks. A call to his mgnt had my approach to start with. Needless to say that is what it was, a little bit of cleaning an hour later. However, it was quite costly still $281 to do that job, but cheaper than what their first assessment was.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
2.5

$281

Ms. S.
08/2017
5.0
Intelligent Service Plumbing installed toilets fixed an issues with the sump pump. I would recommend the service to others.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Chris M.
08/2017
5.0
They are very prompt professional and very clean.. They have great customer service with very fair pricing..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Derek M.
08/2017
5.0
They did a very professional job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lynn M.
08/2017
4.5
nice young man, very informative

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,150

Contact information

709 North Main Street, Mount Prospect, IL 60056

http://intelligentservice.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
058-184342
Trade License Expiration
04/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Intelligent Plumbing Services accepts the following forms of payment: CreditCard
Yes, Intelligent Plumbing Services offers free project estimates.
No, Intelligent Plumbing Services does not offer eco-friendly accreditations.
No, Intelligent Plumbing Services does not offer a senior discount.
Yes, Intelligent Plumbing Services offers emergency services.
Yes, Intelligent Plumbing Services offers warranties.

Contact information

709 North Main Street, Mount Prospect, IL 60056

http://intelligentservice.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day