Allegiance Hvac

Allegiance HVAC is a dishonest company and would avoid using them if at all possible. This company was dispatched by American Home Shield to look at our AC not cooling the upper level of our home. I've never had such a negative experience with an HVAC company. The tech came over 3 hours after the scheduled window and had to come back. He returned 3 days later and spent several hours looking at our system, spent an excessive amount of time trying to install a smart thermostat that he claimed to be defective, he added leak seal and refrigerant without consulting us first or informing us the cost. We were shocked by the bill, $400 in refrigerant and $25 for a thermostat that he didn't install. Our upper floor still does not cool. We had someone else come out and found that Allegiance never opened or cleaned out the AC back panel, leak seal was meant for small leaks (not 5lbs of lost refrigerant), additional wiring needed for the thermostat, recommendation to look into damper rebalance or additional blower to upper floor.

unknown

This company is horrible.  In a nutshell, they installed a new air conditioning unit in our house.  Less than a year later, we tried to run it and it didn't work.  We had another company come out to look at it and they found that Allegiance didn't install it correctly.  When we contacted Allegiance to rectify their problem, they told us they would not honor their warranty LESS THAN ONE YEAR LATER!  What type of company does that?