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Dale's Appliance Service, LLC

appliance repair, small appliance repair service

About us

Dale Mech has over 25 years of experience in the appliance repair and service industry. I am excellent at what I do. My customer service is superior to the competition in the same industry. Residential double ovens, washers, microwaves, trash compactors, refrigerators, dish washers, dryers, stoves are all my specialty! Doesn't matter the make or model I have you covered on the repair. I do not work on commercial appliances.

Business highlights

19 years of trusted experience
Se Habla EspaƱol


Accepted payment methods

CreditCard

Reviews

4.7165 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.8
Showing 51-75 of 165 reviews

John G.
07/2016
5.0
Prompt, courteous, and good!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Antoinette S.
05/2016
5.0
Dale was very knowledgeable about my Samsung and all washing machines. He explained everything, what was wrong with the machine, parts & labor. Execellent service and information. I would recommend him and will call him again when necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael B.
02/2016
5.0
Dale arrived timely, researched the problem and promptly repaired it. Very personable but did not waste time finding the issue and repairing it. Very pleased with results and I will call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice C.
11/2015
5.0
He was very professional and did a great job. Will recommend him to other people. And will call him if I need him again. So happy for the services Home Advisor provides. Love It!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erika H.
11/2015
5.0
Dale was great! He explained everything in an easy-to-understand manner and answered all my questions not matter how many questions I asked and how long it took to explain the answers. He was tidy and neat when he worked and when he cleaned up his work area. He ordered the necessary part and returned on my schedule to fix the washer without charging an additional fee. His rate also was very reasonable. I would hire him again without question.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathryn D.
08/2015
5.0
It was a good experience. He provided quick & excellent service. I would call him again any time.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Susan C.
06/2015
5.0
Didn't wait long and had the part on hand to repair dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

MARY G.
05/2015
5.0
HE WAS ON TIME. EXPLAINED EVERYTHING THAT WAS NEEDED. ORDERED THE PART, CAME BACK AND INSTALLED AT NO EXTRA CHARGE EVERYTHING WAS DONE AT A VERY REASONABLE RATE. WOULD HIRE HIM AGAIN WITH NO 2ND THOUGHT ABOUT IT. THANK YOU DALE FOR BEING SO HELPFUL AND UPFRONT FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrica R.
04/2015
5.0
Wonderful service! I didn't think my dishwasher could be fixed. He was very serviceable, very polite and definitely a lot better than other people I've hired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy G.
04/2011
N/A
Dale arrived promptly, he educated me about my appliance and what service was necessary. He was polite and cleaned up after the service was complete. I would recommend him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

johnnie m.
04/2011
N/A
we had a problem with our built-in custom oven. no one would come out to see it because the manufacturer doesn't exist anymore!! dale was the only person willing to come out and at least take a look to see what could potentially be done to get it working again!! you could see his wheels turning in his head while he looked the unit over...and he came up with a plan right there!! it took a bit to get the parts but once he did he was able to retro-fit the unit and we had an oven again...on steroids!!! we are loving it!! he even bought us a pizza to test it out when it was completed!! highly recommend him!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

al k.
04/2011
N/A
On time arrival, knowledgable, job completed quickly

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Daniel D.
03/2011
N/A
Dale and I spoke on the phone and he gave me insight on the project. he arrived at home and began troubleshooting the problem, orderd parts within days i had my Lg Fridge working like new again, Thanks Dale........

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark B.
02/2011
N/A
Showed up ... gave me a reasonable bid ... and ended up buying a used dryer at a very reasonable price from him that works fantastic! Great guy. Very honest and timely in his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie F.
02/2011
5.0
Dale followed through on a very difficult job fixing our dryer. Instead of giving up, he figured it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed L.
11/2010
4.0
Was honest in his cost estamite and fixed problem.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

rick a.
11/2010
5.0
Came on time ,Diagnosed a tricky problem Got the part at a good price .Installed part and drier works perfectly.Very knowledgeable . and very affordable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony L.
09/2010
5.0
Dale was very knowledgable, courteous, and prompt. He diagnosed our problem with our fridge,ordered the part and was back the next day with the installation. I highly recommend him and will use him for any future repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marc M.
09/2010
5.0
Dale was great, he worked within my schedule and was very clear about what needed to be done. His rates are very resonable. My only issue was my fault, after he gave me a proposal to complete the job I forgot to call him to let him know we would just buy a new unit. I will definetly use him for any other repair jobs I might come up with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 1064, Herrin, IL 62948


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Dale's Appliance Service, LLC accepts the following forms of payment: CreditCard
No, Dale's Appliance Service, LLC does not offer free project estimates.
No, Dale's Appliance Service, LLC does not offer eco-friendly accreditations.
No, Dale's Appliance Service, LLC does not offer a senior discount.
No, Dale's Appliance Service, LLC does not offer emergency services.
No, Dale's Appliance Service, LLC does not offer warranties.

Contact information

PO Box 1064, Herrin, IL 62948


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day