2nd Chance is family owned and operated. We can match or beat everyones prices. Proudly serving Chicago and the surrounding suburbs since 2012. At 2nd Chance, we specialize in professional, friendly and courteous plumbing services for your home or business. We take pride in our customer satisfaction rate. With 2nd Chance, no job is too large or too small. Call us today for a free estimate!
They completed the repair work but found 2 issues:- 1. They did not put back the landscaping back to how it was before. Mound was created after the work. 2. Quote was vague. Exact cost of repair was known after completion of work.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Mini A.
05/2019
5.0
Really happy with the service . They came within an hour of calling their company for a faucet replacement . Good service . Will recommend them .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Malinda S.
05/2019
5.0
Came within 30 minutes. Explained their work completely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob P.
05/2019
5.0
Super quick response. Fair price. Nice guys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Satindra C.
05/2019
5.0
I searched for a plumbing service provider on Memorial Day, expecting a call back the following day. I was pleasantly surprised when 2nd Chance Plumbing called back within minutes. They were able to schedule a service visit the same day, within my preferred time window. They arrived on time, put on shoe covers before entering (big plus) and delivered excellent, professional service. They answered all my questions and provided recommendations including not spending money on repair services where a replacement would be more cost effective. I am very satisfied with the service I received and strongly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ronald M.
05/2019
5.0
He was very professional and did a difficult job at a good price. He stayed on the job until he was finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cristi G.
05/2019
5.0
I have never used internet to find a service. This company popped up first. When they called back I immediately felt comfortable. There was an immediate response, there ability to solve my problem, the price and the gentleman who did the work were OUTSTANDING. I was overjoyed. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Harish P.
05/2019
5.0
Good guy and very fast
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Herb M.
05/2019
5.0
Extremely efficient, friendly and professional and arrived when they said they would and had the sump pump replacement completed quickly at the estimated price even though they had to do a little extra unplanned work to get the new pump in. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve S.
05/2019
4.0
Came out on a Saturday, was expecting to be charged extra but was not. Was very professional and area was clean when done. The only problem was the sump pump pit cover can not be screwed down because the holes don't line up.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peter B.
05/2019
5.0
Amazing company and customer service. We had a clogged drain and they came out on a Saturday, no trip charge, even said they wouldn't charge if they couldn't complete the work. Highly recommend giving them a call if you run into any sorry if plumbing issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amy P.
05/2019
5.0
Quick response time, very friendly. Was able to get the work done same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Betty S.
05/2019
5.0
Tech was very friendly and polite and explained what he would do to fix my sump pump draining issue. And he did it for less than the original quote. I would call 2nd Chance Plumbing again.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Marianne G.
05/2019
5.0
I called on a Saturday morning and received an immediate response. They were at my house within two hours for a non-emergency project. Glesi was the plumber who came to my home. He was extremely professional and answered all my questions. He was even willing to look at my kitchen faucet for no additional charge. I would absolutely recommend their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dieldrich B.
05/2019
5.0
Very professional and personable. Did a great job and was quick.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin W.
05/2019
5.0
So glad that they could send someone this morning so quickly. With water in the basement every minute counts. Lots of pros aren't able to accommodate that response time so I was glad to get them out so fast. Easy, polite, quote was offered up front and spot on. Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jenny L.
05/2019
5.0
I would highly recommend this company. My basement was flooded with all the rain. They responded instantaneously scheduling my appointment within the hour. Loga arrived promptly and in a very professional manner analyzed the scope of the project. He quickly resolved the issue, provided feedback, cleaned up and offered there services for any future needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim F.
05/2019
5.0
The company quoted us a reasonable price for the project; showed up on time; and explained various steps involved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
JOE W.
05/2019
4.0
They arrived on time, were professional,cleaned out the sewer line, and found time to complete a couple small plumbing tasks for me as well at a reasonable price. I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Sarah C.
05/2019
5.0
I would highly recommend them. Very professional and upfront. They spoke to me on the phone before coming to understand the issue, walked me through some scenarios, and gave me a quote. They came out the very next day. There were multiple issues they needed to troubleshoot with the sump pump and they took care of everything. They were efficient and they charged me what they quoted. I would absolutely call them again.