Freedom Heating & Cooling

The technician was very polite and explained how we need to make sure the area is vacuumed so there's no dust in the area because the furnace is in a small room.

Smooth appointment, provider allowed us to schedule appointment with our home and our rental on the same day. professional. arrived on time and coordinated with our renter for the additional service. We will continue to use in the future.

Max & Nick showed up a day early and took care of the air conditioning service quickly & courteously.

Excellent service, on time and explained what they are doing. Willy shows me to save money by using less expensive filter but change more often.

They called before they arrived. Both techs were very friendly & explained the whole process. Gave me options for helping the air conditioner last longer.

The technician was great, but totally unprepared to clean the furnace. He assumed that we wanted the HVAC cleaned, even though I told the office that I wanted the furnace done. He didn't have some of the needed materials so I supplied what I could and I will have to go out & buy the tools to do the rest of the work myself. When I spoke with the office the day before the technician came, they told me when the technician was due to arrive. They did _not_ tell me that they would call the next day to confirm. Because I missed his call, the technician went on another call instead of coming to our house. A simple warning from the office staff that I would need to answer the phone in order to get service is all I wanted. Q In summary, the technician was great, but the office staff seems incompetent.

Provided services. Did not try to sell me other services. I asked about something I thought might be a problem with my unit and the tech fully explained why there was not a problem.

Went well. Told me we needed less expensive filters as the ones he recommended work better (don't strain the compressors).

Willy and Pete did an excellent job. They were quick and thorough and explained, where they were doing very clearly.

They clean my air conditioner and maintenance.

They came out the day before and tried to fix my AC. When they figured I needed a new unit they gave me a fairly reasonable price for the unit including installation. It was scheduled for the next day and they WAIVED my fee for the previous day. I thought the guys were really nice and honest.

I did not agree with his recommendations . I believe I had some more options and is pricing for the replacement unit was too high based on the current market value

Max arrived early but called ahead of time, checked our 2 units. Turned on & off. Checked refrigerant & suggested potential kick start option to reduce wear & tear on compressor. Thank you for the suggestion.

The technicians showed up on time, were thorough, quiet (didn't wake my sleeping toddler), and professional. They pointed out one item that may need replacement in the future on one of the units and gave me a quote for the replacement. I declined at this time but would not hesitate to call them again.

Great! Came on time. Finished in about one hour. Detailed additional cost.

The guys showed up on time & quickly serviced our AC.

Willis and Nick were very cordial and did their job well. They explained what they were doing. As far as cleaning the system and checking all fluid levels.

The technician showed up on time and were very courteous and professional. They took the time to answers my questions. They make sure to keep everything nice and clean. I highly recommend them.

Rick and Max was great- punctual, professions; knowledgeable well ask for them next time! interested in making sure our issues were addressed. not just replacing unit.

They help educate me of what I need to do in the future.

Very professional, though it was a waste of my time since there was no way to tell in advance that they could not service my unit.

Very thorough, Wille explained every step provided great tips.

Technicians informed me about the proper use of thermostat.

The service was excellent, the tech came and checked my furnace, found I had additional filters that I hadn't realized were there and cleaned them which fixed my heating problem. He also gave me some advice on how to keep it running better. Great experience.

On time Quick Polite